Triggers based on days since booking originated

Status: Requested 0 Votes
Cory S
Feb 8, 2025 2:11 PM
Joined Dec, 2024 7 posts

In absence of an easy visual cue on calendars for missing renter agreements (without the extra steps of setting filters) it would be helpful to have a trigger set for the conditions of: booking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent. A second use case would be for last minute bookings: I send messages to cleaners for new bookings and also a reminder a week before, but if the booking is last minute, I could set a condition to not send the reminder if the booking was only created X days ago.

Paul W
Feb 9, 2025 11:10 AM
OR Team Member Joined Jun, 2009 860 posts

booking originated X days ago and renter agreement is not complete, so messages to hosts / guests can be sent

Hey Cory, I believe you can already do what you're asking. Take a look at the following screenshot. I created a trigger that is sent 5 days after the booking is created if the renter agreement is still not signed:

A second use case would be for last minute bookings: I send messages to cleaners for new bookings and also a reminder a week before, but if the booking is last minute, I could set a condition to not send the reminder if the booking was only created X days ago.

For this, we would need to add Booking Originated Days Ago condition like there is for Booking Arrival Days From Now.

Cory S
Feb 9, 2025 11:16 AM
Joined Dec, 2024 7 posts

Thanks for posting this. I'll add the agreement reminder! If a more general trigger option is available in the future, that would be great. Thank you.