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Hi Ocean Zen
If your inquiry is showing as "Available" even though one or more nights overlapping the inquiry dates is booked that sounds like a bug. Can you write in to our support (/contact/us…
(Posted Oct 30, 2024 10:12 AM)
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Oct 30, 2024 10:12 AM |
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We actually used to have this feature but it got lost in a recent upgrade to our trigger setup form. We're working on restoring it as soon as possible.
(Posted Oct 25, 2024 8:00 AM)
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Oct 25, 2024 8:00 AM |
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A gap is defined as the window of time between two bookings. It is not possible to have a different Departure gap vs Arrival gap. In theory, every gap rule can be thought of as a Departure gap. In pr…
(Posted Oct 21, 2024 3:45 PM)
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Oct 21, 2024 3:45 PM |
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The description is definitely Airbnb's. You can see it here in their documentation: https://developer.airbnb.com/page/supported-amenities
https://uc.orez.io/w/files/89e9c7844bcb4672a9f1534bbc3087…
(Posted Oct 11, 2024 10:19 AM)
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Oct 11, 2024 10:19 AM |
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Hi Daniel,
I know this is an old comment, but I wanted to mention here for the benefit of anyone else who comes across this thread: Lynnbrook Group has recently started supporting Hold (auth only…
(Posted Oct 3, 2024 11:54 AM)
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Oct 3, 2024 11:54 AM |
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Taxes are not currently available, but you can get a single Surcharge from the legacy API: https://app.ownerrez.com/help/api/get-api-surcharges-id-get We've not yet ported this endpoint to v2.
(Posted Jul 11, 2024 8:06 AM)
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Jul 11, 2024 8:06 AM |
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[This topic has been closed as a duplicate of another topic ( Tag Automations from Surcharges and Discounts (/forums/requests/booking-tags-from-surcharges-and-discounts) )]
(Posted Jul 5, 2024 9:07 AM)
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Jul 5, 2024 9:07 AM |
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[Another topic was closed as a duplicate of this topic ( Add Tags To Surcharges. (/forums/requests/add-tags-to-surcharges) )]
(Posted Jul 5, 2024 9:07 AM)
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Jul 5, 2024 9:07 AM |
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[This topic has been closed as a duplicate of another topic ( Tag Automations from Surcharges and Discounts (/forums/requests/booking-tags-from-surcharges-and-discounts) )]
(Posted Jul 5, 2024 9:07 AM)
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Jul 5, 2024 9:07 AM |
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[Another topic was closed as a duplicate of this topic ( Automatic tags based on optional surcharge (/forums/requests/automatic-tags-based-on-optional-surcharge) )]
(Posted Jul 5, 2024 9:07 AM)
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Jul 5, 2024 9:07 AM |
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[This topic has been closed as a duplicate of another topic ( Tag Automations from Surcharges and Discounts (/forums/requests/booking-tags-from-surcharges-and-discounts) )]
(Posted Jul 5, 2024 9:06 AM)
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Jul 5, 2024 9:06 AM |
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[Another topic was closed as a duplicate of this topic ( Auto apply a tag for Surcharges (/forums/requests/auto-apply-a-tag-for-surcharges) )]
(Posted Jul 5, 2024 9:06 AM)
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Jul 5, 2024 9:06 AM |
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[This topic has been closed as a duplicate of another topic ( Tag Automations from Surcharges and Discounts (/forums/requests/booking-tags-from-surcharges-and-discounts) )]
(Posted Jul 5, 2024 9:06 AM)
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Jul 5, 2024 9:06 AM |
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[Another topic was closed as a duplicate of this topic ( Triggers or Tags activated by SURCHARGES (/forums/requests/triggers-or-tags-activated-by-surcharges) )]
(Posted Jul 5, 2024 9:05 AM)
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Jul 5, 2024 9:05 AM |
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I just checked your account and looked at these messages. Initially this behavior might sound abnormal, but due to how Airbnb "message threads" work, it's actually expected.
In both cases, the Ai…
(Posted May 27, 2024 4:18 PM)
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May 27, 2024 4:18 PM |
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I recommend reaching out to help desk as this is extremely unusual.
(Posted May 27, 2024 4:04 PM)
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May 27, 2024 4:04 PM |
General Help and Questions » Url Numbers
What you are referring to is called "Broken link protection". It enables OwnerRez to ensure that requests get routed to the correct page even if you change the path for that page.
You can disable…
(Posted May 22, 2024 7:54 AM)
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May 22, 2024 7:54 AM |
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On a desktop, clicking the search icon places focus into the search box immediately so no second click is necessary. Simply start typing.
(Posted May 16, 2024 11:18 AM)
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May 16, 2024 11:18 AM |
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[This topic has been closed as a duplicate of another topic ( Automatically follow up on a quote or inquiry (/forums/requests/automatically-follow-up-on-a-quote-or-inquiry) )]
(Posted Mar 7, 2024 8:05 AM)
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Mar 7, 2024 8:05 AM |
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[Another topic was closed as a duplicate of this topic ( Autoresponder for Airbnb Inquiries / Requests (/forums/requests/autoresponder-for-airbnb-inquiries-requests) )]
(Posted Mar 7, 2024 8:05 AM)
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Mar 7, 2024 8:05 AM |
