Leaving Hostaway because of their booking fee?

More Specific Gap Day Settings For Properties

Status: Requested 2 Votes
Ozark Stays
Apr 28, 2024 11:29 PM
Joined Aug, 2020 23 posts

I currently have a property that we allow to book just the main level within 45 days of the current day in an effort the get smaller, last minute bookings so as to have less vacancy. The challenge comes in that I need a gap day when the main listing for the entire home receives the booking as it sleeps 16 and has lots of linen and is a large home. I only need that gap day to apply AFTER bookings from of the whole home listing. But in OR, when you set it to "1 day between bookings", it also does a mutual block for the day before checking that blocks the "Main Level" property for an unnecessary extra day. The current manual workaround is to going into the whole home property an disable to mutual block and go create a manual block on the Main Level property. I would like the ability to designate if the gap day is BEFORE or AFTER bookings for said property. Otherwise this is blocking off days that don't need to be and potentially depriving us of revenue if I don't go manually redo the mutual blocking quickly. This may be sort of niche, but this is an instance where the automation doesn't have enough settings to satisfy all mutual block scenarios.

Jordan K
Oct 21, 2024 3:18 PM
Joined Sep, 2023 3 posts

I'm in a similar situation and would also like to request the ability to only require a gap day AFTER bookings depart so that our cleaning team can get the property ready without having to rush!

Joel P
Oct 21, 2024 3:45 PM
OR Team Member Joined Oct, 2009 141 posts

A gap is defined as the window of time between two bookings. It is not possible to have a different Departure gap vs Arrival gap. In theory, every gap rule can be thought of as a Departure gap. In practice, an Arrival gap may "appear" before a booking to prevent a guest from booking their departure without sufficient Departure gap. 

I think the feature needed by the OP is the ability to remove the Departure gap from some select bookings. That would be safer than advertising all nights as available and then attempting to add a gap after the booking has already been accepted.