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I wanted to jump in and add there are a plethora of custom map widgets out there that do work when implemented into a Hosted site or WordPress site. These require having someone on your team who hand…
(Posted Jan 5, 2024 1:21 PM)
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Jan 5, 2024 1:21 PM |
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Hi Antony,
Certain Discounts configured within OwnerRez(https://app.ownerrez.com/settings/discounts) will pass over to Airbnb.
We have an article on discounts with Airbnb here you may find he…
(Posted Jan 3, 2024 1:07 PM)
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Jan 3, 2024 1:07 PM |
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Hi,
There's no automatic means to attribute bookings to individual property shares at this time. However if you create a custom source then you should be able to manually assign bookings to…
(Posted Dec 28, 2023 12:23 PM)
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Dec 28, 2023 12:23 PM |
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Hi Valerie,
There is no "Go-Live" button within OwnerRez currently, the closest thing we'd have in the system and what we general recommend to aim for is API integration with the main chann…
(Posted Dec 28, 2023 12:00 PM)
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Dec 28, 2023 12:00 PM |
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Hi Susan,
I believe you're referring to a setting within Schlage? If so, then currently we'd recommend checking with them directly to see if they have an ability to configure that as the default…
(Posted Dec 22, 2023 12:12 PM)
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Dec 22, 2023 12:12 PM |
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From the general testing we've done we're not seeing any impact to the API connection between OwnerRez and Airbnb, Please let us know if you notice any oddities.
Any changes we have noticed, seem…
(Posted Dec 15, 2023 2:44 PM)
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Dec 15, 2023 2:44 PM |
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Thanks for giving Kens proposed solution a try, currently the system already has the ability to handle basic sub menus for the site menu. This can be done by clicking on the "Menu Layout" button for …
(Posted Dec 14, 2023 6:00 AM)
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Dec 14, 2023 6:00 AM |
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Hi,
One of the purposes of Zapier is to allow for more actions/integrations than are currently possible strictly within OwnerRez,
For instance if you take a look at this article - https…
(Posted Dec 11, 2023 1:55 PM)
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Dec 11, 2023 1:55 PM |
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Hi Kraig,
Just a couple of thoughts,
As a general note in this context we typically recommend the use of tags for potentially common situations like "Bad Guest" or "Don't Rent to this Guest".…
(Posted Dec 8, 2023 1:05 PM)
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Dec 8, 2023 1:05 PM |
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Hi Greg,
We'd love to take a look at this and discuss this in further detail, I'd recommend sending an email to Help@OwnerRez.com with further details such as the owner or statement in question a…
(Posted Dec 6, 2023 4:56 PM)
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Dec 6, 2023 4:56 PM |
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Hi,
Files have been moved under Settings > Account Files as of the recent UI update.
~Caleb
(Posted Dec 5, 2023 4:35 PM)
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Dec 5, 2023 4:35 PM |
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Hi,
As Shawn mentioned in February this is currently still in development and progress is ongoing, as far as an ETA goes we can't provide anything at this time.
Thank you for your patience.
…
(Posted Dec 5, 2023 2:12 PM)
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Dec 5, 2023 2:12 PM |
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Hi Jessica,
Generally, if a renewal fails OwnerRez will attempt the next day, we have a small blurb on this here: https://www.ownerrez.com/support/articles/security-deposit-holds#hold-lengths
…
(Posted Nov 30, 2023 5:21 PM)
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Nov 30, 2023 5:21 PM |
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Generally for requesting new features or showing support for/discussing new features we'd recommend either writing on an existing relevant feature request or writing up a new one. You can find those …
(Posted Nov 29, 2023 5:20 PM)
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Nov 29, 2023 5:20 PM |
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Hi Maartje,
Something like the following should do the trick,
.date-holder { display: none; }
.size-holder { display: none; }
Be sure the widget is set to allow inquiries without dates or…
(Posted Nov 21, 2023 4:05 PM)
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Nov 21, 2023 4:05 PM |
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Hi,
I wanted to jump in on this discussion to just mention that OwnerRez does also have an Open API. This means that third party apps are free to build an integration at any time they can check p…
(Posted Nov 21, 2023 2:53 PM)
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Nov 21, 2023 2:53 PM |
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Hi Alece,
You're not misspeaking at all. The mentioning of booking.com was included as booking.com would be the main point of contention for this change to occur. Apologies for any confusion!
…
(Posted Nov 15, 2023 4:17 PM)
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Nov 15, 2023 4:17 PM |
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Hi Annie,
For Airbnb we have a small article here you may find helpful, https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#age-limit
…
(Posted Nov 15, 2023 1:10 PM)
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Nov 15, 2023 1:10 PM |
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Hi Pam,
If you hover your mouse over any specific day on the calendar, it will provide a source for any of the rules or rates for that day.
Usually it'll also advise what season that da…
(Posted Nov 10, 2023 3:20 PM)
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Nov 10, 2023 3:20 PM |
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Hi Roman,
There would be some technical issues to overcome to make this sort of thing work long-term, we have plans to update the booking.com API which should help in some capacity, but the main …
(Posted Nov 10, 2023 1:35 PM)
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Nov 10, 2023 1:35 PM |
