Another Newbie Question: Display and function of weekly and monthly discounts in Airbnb

Again, I searched the knowledge base and couldn't find any mention of this.

Setup:  PriceLabs >> OwnerRez >> Airbnb

I have length-of-stay (LOS) discounts set up in OwnerRez (15% for weekly, 30% for monthly). Then I set the discounts at zero in Airbnb so as not to multiply them.

On several occasions in the past few days, I have found that Airbnb displays discounts of 15% or 30% for weekly or monthly bookings: for weekly, 15% only, and for monthly, sometimes 15% sometimes 30%. 

So, two questions:

1. Should the discount settings from OwnerRez override the settings in Airbnb, or do they stack? Should I have in fact set them at zero in Airbnb?

2. Do the discount settings from OwnerRez show up on Airbnb, and if so, why are they showing up semi-randomly?

Thanks in advance for any insight.

Hi Antony,

Certain Discounts configured within OwnerRez(https://app.ownerrez.com/settings/discounts) will pass over to Airbnb.

We have an article on discounts with Airbnb here you may find helpful: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-discounts

Additionally, generally these discounts wouldn't override discounts in Airbnb.

However if you'd like to discuss this more in-depth please feel free to reach out to our helpdesk at help@ownerrez.com with dates/screenshots/numbers and we can attempt to look at your specific situation more closely.

~Caleb

Thanks Caleb, the article is helpful although my head hurts.  If I could play 3-D chess I wouldn't be an Airbnb host... 

Most helpful would be a pricing calculation/explanation pop-out or new screen showing how the pricing was arrived for a particular property and booking date, such as:

$295 - Price received from PriceLabs (or whatever source)

+ 95 - Premium XXXX applied by OwnerRez (with link to settings page)

- 95 - Discount YYYY applied by OwnerRez (with link to settings page)

+ 25 - Surcharge ZZZZ applied by OwnerRez (with link to settings page)

$320 - Total

Something like that, so there's some kind of audit/tracking instead of trial and error.  It's in your system, it would be great if you could display it to us. It's very hard to track down a misplaced setting.