Jennifer W

Joined October 2019
72 posts
Topic

General Help and Questions » email address for Airbnb booking to send rental agreement?

With Airbnb's new policy coming into affect....how do I send my ownerRez rental agreement without their email address? I must be missing something? Can we change it so we can send this through their …

(Posted 3 days ago)

General Help and Questions » Rental Agreement new Airbnb policy coming into affect

With Airbnb's new policy coming into affect....how do I send my ownerRez rental agreement without their email address? https://www.youtube.com/watch?v=AUiiP44ivn8

(Posted 3 days ago)

Feature Requests » Property Availability Search widget

Property Availability Search widget is limited to 12 properties - is there a way to make that list all that are available within that search?  reply (https://www.ownerrez.com/forums/general-help/…

(Posted Mar 20, 2025 10:21 AM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

YES PLEASE! Ontario will be bringing back the Staycation Tax credit and we will need this

(Posted Mar 17, 2025 10:21 AM)

General Help and Questions » Property Availability Search widget

Property Availability Search widget is limited to 12 properties - is there a way to make that list all that are available within that search?

(Posted Mar 15, 2025 3:10 PM)

General Help and Questions » 3 Ladies - all wanting to pay using their credit card

You can accept 3 different payments....is there a problem?

(Posted Mar 11, 2025 6:07 AM)

Feature Requests » Discount for paying by etransfer option for expense and don't show on ownerstmt nor calculate commission

I offer a 2% discount if a guest pays by etransfer instead of charging an extra fee for those that pay by credit card we have given them the option to save $ by etransferring - people like discounts …

(Posted Mar 10, 2025 9:15 AM)

Feature Requests » video on property page updates to VRBO

Is there a way to have a field on the property page that updates the VRBO video field?

(Posted Feb 11, 2025 6:19 PM)

Feature Requests » Owner Statements: Owner Net Column

I do not charge my owners a cleaning fee - they don't get to see that   here is my setup for cleaning charges: https://uc.orez.io/w/files/9b44bd2f5e6e49e4be6c8ed32a6d3cab

(Posted Feb 9, 2025 1:25 PM)

General Help and Questions » what is the proper way

What is the proper way to show a refund for a property issue? ie. hottub quit working and we've agreed to a $500 refund. I don't want to show it as Rent -$500 because I want it to show separately…

(Posted Feb 1, 2025 11:44 AM)

Feature Requests » Cancellation Fee Modification

There's a time limit of some sort? 14days?? and then the fees are not reversed I charge $75 flat fee which seems to work out but 3-5% would be realistic of what it costs us to cancel as we don't g…

(Posted Jan 29, 2025 12:44 PM)

Feature Requests » Total included taxes in Property Search

Can we please get the Property Search Widget to calculate total including taxes?  Just like VRBO and Airbnb already do? In Ontario we have to be licensed through TICO and we've all had to hide our…

(Posted Jan 21, 2025 2:32 PM)

Feature Requests » DirectBooking price comparison tool

So I asked them about Hudson Creative who has created websites that use OwnerRez. But they have their own booking engine which will be available to purchase separately soon. But to pay for that plus …

(Posted Jan 20, 2025 8:49 AM)

Feature Requests » DirectBooking price comparison tool

Bug HiChee  I bug them every month

(Posted Jan 20, 2025 8:40 AM)

Feature Requests » DirectBooking price comparison tool

I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez??? Here is the email I literally just recei…

(Posted Jan 20, 2025 7:38 AM)

Feature Requests » Report on message response times?

Is it possible to get a report on message response times? last year we looked at conversion rates and saw the NEED to allow instant bookings Conversion speed drastically increased

(Posted Jan 8, 2025 11:47 AM)

General Help and Questions » Airbnb Cancellation policy

That's perfect, thank you

(Posted Dec 31, 2024 6:58 AM)

General Help and Questions » Airbnb Cancellation policy

So if we have a different cancellation policy for all other listing sites but Firm on Airbnb.... In our legal agreements if we choose BCANPOLICY the booking cancellation policy will it pick the Airbn…

(Posted Dec 28, 2024 8:38 AM)

Template/Design Share » ISO Golf Cart (LSV) Rental Agreement Templete

I have a waiver I use for lakematt and paddle board rentals? This contract signed  by Jennifer Whaling CottageStays Inc.    {MYEMAIL} {MYPHONE}(the “Agent)     and (Cottage Ren…

(Posted Nov 28, 2024 7:15 AM)

Feature Requests » Trigger criteria: no review posted

I REALLLY REALLLY REALLY want this feature AND if guest is a repeat guest! Currently i send out review request along with security deposit release. and if they are a repeat guest I ask them to fil…

(Posted Nov 16, 2024 8:49 AM)