Ken T

Joined August 2019
1706 posts
Topic

Feature Requests » Property Search Widget - Can we choose which amenities show

No, those amenities are selected automatically.  Here's the list: https://www.ownerrez.com/support/articles/hosted-websites-prominent-amenities

(Posted Apr 25, 2024 10:02 AM)

General Help and Questions » photos?

The solution remains the same - you can create custom images with different dimensions that better suit your layout, and configure the Hero Unit to use those custom images instead of the standard one…

(Posted Apr 25, 2024 10:01 AM)

Feature Requests » Lock Battery % Notification for Schlage Lock Integration (and potentially others)

Yes this is planned, as the Schlage API does support this capability.  No ETA though.

(Posted Apr 24, 2024 3:30 PM)

Feature Requests » Email template theming improvements

This isn't thought to be a systemic issue, but, can result from issues in how exactly you configured your template, theming, etc.  Please write in to the Helpdesk with specific examples and screensho…

(Posted Apr 24, 2024 3:28 PM)

Feature Requests » WebApp Notifications on Apple/Android

It's in testing... I am told "Very soon."

(Posted Apr 24, 2024 3:27 PM)

Feature Requests » Owner stay reservations, not just blocks

That's an idea that's floated around for a long, long time, but it's never quite gelled as to exactly what it should look like.  Maybe at some point though.

(Posted Apr 24, 2024 3:26 PM)

Feature Requests » Block bad guest

As discussed above, it's not possible to reliably block a guest even from direct bookings, and not possible at all for the channels, so any such "block" function wouldn't work more than half the time…

(Posted Apr 24, 2024 10:25 AM)

General Help and Questions » Owner reply to an Airbnb review via OwnerRez

You should still be able to write the response in OwnerRez and it'll be transmitted to Airbnb via the API, because the Airbnb API generally connects even bookings created before you established it: …

(Posted Apr 23, 2024 3:44 PM)

General Help and Questions » Check-lists?

There are a number of these ideas that are already planned, though it may be a bit before you see them released.

(Posted Apr 22, 2024 11:54 AM)

Feature Requests » iCal Feed and Third Party Notifications

I have not heard reports that it does not, so, I'd say, yes.  :-)

(Posted Apr 22, 2024 11:42 AM)

Blog » Guest Conversation Tweaks, Smarter Property Search/Availability Widget and other bug fixes

Each Widget has controls, in the OwnerRez widgets area, that can do this: https://app.ownerrez.com/settings/widgets Look for a Properties selector -  https://uc.orez.io/w/files/72fdd9c616…

(Posted Apr 22, 2024 9:47 AM)

Feature Requests » Rates based on length of stay

This is not something that is possible, because the listing channels don't support it. However, they do have a way of accomplishing more or less the same thing mathematically - a Length-of-Stay d…

(Posted Apr 21, 2024 12:45 AM)

General Help and Questions » Can anyone direct me to where on OR I can input a 5% rent premium to a specific platform such as Airbnb or Vrbo? Thanks

Yes, that is correct - at present the rate adjustment applies across the board per channel, and cannot be controlled individually per property.

(Posted Apr 20, 2024 11:17 AM)

General Help and Questions » Can anyone direct me to where on OR I can input a 5% rent premium to a specific platform such as Airbnb or Vrbo? Thanks

Sure, that's called a Rate Adjustment - you can set it in the API settings for each channel individually: https://www.ownerrez.com/support/articles/channel-management-api-integrations-rate-adjust…

(Posted Apr 19, 2024 6:23 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

Either they or other carriers are indeed censoring messages coming through Twilio. Perhaps because that it's coming via Twilio, it's considered potential spam? That would be my guess, and, it's …

(Posted Apr 19, 2024 5:22 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, and why? Per the documentation I have seen, it is the telecom carriers…

(Posted Apr 19, 2024 4:31 PM)

General Help and Questions » Privacy invasion and blocking of SMS messages

Let me clarify a few points here. 1. Twilio is not taking this action because they hate weed or want to read anybody's messages.  It's being forced upon them by the actual telecom providers that …

(Posted Apr 19, 2024 3:42 PM)

Feature Requests » Payment Schedules

It is possible to manually set up payment schedules on individual bookings: https://www.ownerrez.com/support/articles/multiple-payments Here's more ideas for how to handle nonstandard booking…

(Posted Apr 19, 2024 10:35 AM)

Feature Requests » Need to run a report for add-ons/surcharges

Yes, tag automation is indeed planned for this year, so I think you're on the right track with that.

(Posted Apr 18, 2024 10:38 PM)

General Help and Questions » Rental agreement - is there a way to make guest initial every page or important paragraph?

In the event that we do add a more formalized initialing feature, it would certainly be optional.  Naturally, you'd have to designate where the initials should be put and be required, so if you didn'…

(Posted Apr 18, 2024 4:23 PM)