Owner stay reservations, not just blocks

Status: Planned 11 Votes
Jaci C
Apr 19, 2024 9:37 AM
Joined Oct, 2021 8 posts

I would love to have a  booking types for owners. $0 stays, possibly with a cleaning fee attached. “Owner reservation”

we use breezeway and have the ability to send auto messages during “owner bookings” based on reservation type- if it’s tagged an owner stay we can send them diff messages than guest. 

would love the ability to differentiate these stays. All blocks for us are not owner stays. Some are maintenance, some are blocked for photos or deep cleans. I have to sift through at the end of the month to really see which ones were owner stays that I need to bill a clean for. 


Hope this makes sense 

Ken T
Apr 24, 2024 3:26 PM
OR Team Member Joined Aug, 2019 1706 posts

That's an idea that's floated around for a long, long time, but it's never quite gelled as to exactly what it should look like.  Maybe at some point though.

Shawn H
Jul 31, 2024 8:57 PM
OR Team Member Joined Aug, 2021 267 posts

[Another topic was closed as a duplicate of this topic (Please create a category for Owner Bookings)]

Missy B
Dec 30, 2024 7:35 AM
Joined Jun, 2024 2 posts

Leaving Hostaway because of their booking fee?OwnerRezForums Forums » Feature Requests »Please create a category for Owner BookingsStatus: Closed 4 VotesThis request is a duplicate of Owner stay reservations, not just blocksShawn HJul 31, 2024 8:57 PMOR Team Member Joined Aug, 2021 257 posts

[This topic has been closed as a duplicate of another topic (Owner stay reservations, not just blocks)]

 Watch Reply To This TopicSRHJul 23, 2024 6:21 PMJoined May, 2024 2 posts

Currently, when owners log into their calendar to make a reservation for their use, OR creates a  blocked-off time on the Orez calendar. We need them to be bookings and not blocks so that they trigger appropriately in Breezeway and PointCentral. 

As the OR system is currently, point central will not generate a code, nor will Breezeway create workflow tasks (pre-arrival check, departure cleans, etc.) unless we happen to catch the Owner block and then manually convert it to a booking (which, BTW sends a confirmation with a balance due to the owner – not ideal.)

It would be so much easier if there were a category for Owner Booking, that defaults to 0.00 rent. This would trigger Point Central to generate codes for their arrival, and trigger the necessary workflows in Breezeway. It will also automatically eliminate them from Safely charges.   3 birds…one stone! 😊

Would you please create a category for an owner booking so all of our other systems recognize it as an owner stay?