Owner stay reservations, not just blocks

I would love to have a  booking types for owners. $0 stays, possibly with a cleaning fee attached. “Owner reservation”

we use breezeway and have the ability to send auto messages during “owner bookings” based on reservation type- if it’s tagged an owner stay we can send them diff messages than guest. 

would love the ability to differentiate these stays. All blocks for us are not owner stays. Some are maintenance, some are blocked for photos or deep cleans. I have to sift through at the end of the month to really see which ones were owner stays that I need to bill a clean for. 

Hope this makes sense 

That's an idea that's floated around for a long, long time, but it's never quite gelled as to exactly what it should look like.  Maybe at some point though.

[Another topic was closed as a duplicate of this topic (Please create a category for Owner Bookings)]

Leaving Hostaway because of their booking fee?Forums Forums » Feature Requests »Please create a category for Owner BookingsStatus: Closed 4 VotesThis request is a duplicate of Owner stay reservations, not just blocksShawn HJul 31, 2024 8:57 PMOR Team Member Joined Aug, 2021 257 posts

[This topic has been closed as a duplicate of another topic (Owner stay reservations, not just blocks)]

 Watch Reply To This TopicSRHJul 23, 2024 6:21 PMJoined May, 2024 2 posts

Currently, when owners log into their calendar to make a reservation for their use, OR creates a  blocked-off time on the Orez calendar. We need them to be bookings and not blocks so that they trigger appropriately in Breezeway and PointCentral. 

As the OR system is currently, point central will not generate a code, nor will Breezeway create workflow tasks (pre-arrival check, departure cleans, etc.) unless we happen to catch the Owner block and then manually convert it to a booking (which, BTW sends a confirmation with a balance due to the owner – not ideal.)

It would be so much easier if there were a category for Owner Booking, that defaults to 0.00 rent. This would trigger Point Central to generate codes for their arrival, and trigger the necessary workflows in Breezeway. It will also automatically eliminate them from Safely charges.   3 birds…one stone! 😊

Would you please create a category for an owner booking so all of our other systems recognize it as an owner stay? 

Can we please have a way to identify owner reservations other than creating a tag? So many of our integrated systems allow for us to send messages separately based on owner, owner guest or guest. With out this everyone guest type gets the same messaging which is not helpful. Even templates in Owner Rez can not be sent with owner or guest reservation as a trigger. Owner blocks must be converted to reservations in order for integrated systems to operate properly and send to necessary work orders etc. And since block offs can not be differentiated other than in the notes (owner block off, maintenance, mutal block, etc) this is not an option anyways. I know there are many layers to this but if we could just start by adding owner booking to the options (currently: booking, quote, block off, public link). 

Hello!

Owner booking work has already been tasked out internally. All we're waiting on now is to be able to slide this into development as soon as some space opens up on our boards. We've got a lot of irons in the fire!

Thanks for your patience here. We'll change the status of this request once it goes into active development, which shouldn't be much longer now!