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Glad you got that sorted out! For future reference, here's instructions:
https://www.ownerrez.com/support/articles/links
(Posted Apr 3, 2023 11:04 AM)
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Apr 3, 2023 11:04 AM |
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This is more or less contrary to a fairly fundamental design principle of OwnerRez - that a payment needs to be made for a booking to be confirmed. This can be overridden manually in several differe…
(Posted Mar 31, 2023 4:42 PM)
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Mar 31, 2023 4:42 PM |
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We've done some checking, and believe that you are mistaken about Vrbo not charging the 3% payment processing fee on the tax portion of your bookings - on the examples we've examined, they did. In a…
(Posted Mar 28, 2023 4:33 PM)
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Mar 28, 2023 4:33 PM |
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Nope, still what Shawn said - Q3 of this year.
(Posted Mar 28, 2023 1:43 PM)
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Mar 28, 2023 1:43 PM |
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Go to the Booking in OwnerRez, Transactions tab, and use the Request dropdown button to Request New Credit Card. That'll send the guest an email with a link to enter the new card information, which …
(Posted Mar 28, 2023 11:50 AM)
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Mar 28, 2023 11:50 AM |
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This is not possible, as such.
However, our WebAssist team has experience in custom-coding rental agreement templates that resemble other forms (such as your Word document), that can be pre-popul…
(Posted Mar 27, 2023 11:53 AM)
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Mar 27, 2023 11:53 AM |
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You'll want to manually create the bookings in OwnerRez, manually enter all their appropriate Charges, and then, on the Transactions tab, record an offline payment for the amount already paid, to lea…
(Posted Mar 24, 2023 4:37 PM)
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Mar 24, 2023 4:37 PM |
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We have a major accounting update in development which would be a necessary precursor to adding this capability, and then, we do plan to add this option after that. Most likely later this year.
(Posted Mar 24, 2023 2:02 PM)
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Mar 24, 2023 2:02 PM |
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Unfortunately, it is not currently possible to add a second email destination to your account.
However, there are a couple other ways to accomplish what you want:
1. Most email inbox programs…
(Posted Mar 24, 2023 1:20 PM)
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Mar 24, 2023 1:20 PM |
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No, that's considered to be essential. However, it's rare that it's empty at that stage in the process - most listing channels provide it with a booking, and, it's required for all credit card payme…
(Posted Mar 23, 2023 10:57 AM)
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Mar 23, 2023 10:57 AM |
General Help and Questions » amenity icons
They automatically display on the appropriate pages of your Hosted Website.
It might be easier to write in to the Helpdesk with screenshots of where you're looking, and a more detailed explanatio…
(Posted Mar 22, 2023 12:28 PM)
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Mar 22, 2023 12:28 PM |
General Help and Questions » amenity icons
You mean, these?
https://www.ownerrez.com/support/articles/hosted-websites-prominent-amenities
They appear on some of the screens and list results, as discussed on the above page.
(Posted Mar 21, 2023 12:01 PM)
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Mar 21, 2023 12:01 PM |
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Alas no, other than "a few weeks." We shall see.
(Posted Mar 21, 2023 11:05 AM)
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Mar 21, 2023 11:05 AM |
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You should only need to enter a code (on the same device) every 30 days. If you are getting it more often than that, you likely have cookies turned off in your browser - fix that, and the problem sh…
(Posted Mar 20, 2023 12:34 PM)
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Mar 20, 2023 12:34 PM |
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No, OwnerRez does not do any currency conversion, arbitrage, etc. - it changes constantly. Each individual property in your OwnerRez account can have only one currency assigned to it, and, your paym…
(Posted Mar 20, 2023 11:48 AM)
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Mar 20, 2023 11:48 AM |
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Please write in to the Helpdesk with more details so we can investigate - the 2FA code should be sent to your email automatically. You may need to check your spam folder though. And, once you have …
(Posted Mar 20, 2023 11:46 AM)
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Mar 20, 2023 11:46 AM |
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I believe we recently got the spec from Vrbo for beta dev and testing.
(Posted Mar 20, 2023 11:45 AM)
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Mar 20, 2023 11:45 AM |
General Help and Questions » Discount Order
Please write in to the Helpdesk with examples and screenshots so we can investigate.
(Posted Mar 20, 2023 11:44 AM)
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Mar 20, 2023 11:44 AM |
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This is planned, hopefully for sometime this year.
(Posted Mar 20, 2023 11:09 AM)
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Mar 20, 2023 11:09 AM |
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This is planned, but, not for the immediate future.
(Posted Mar 20, 2023 11:08 AM)
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Mar 20, 2023 11:08 AM |
