Leaving Hostaway because of their booking fee?

Custom Fields on attached files?

Valerie R
Mar 25, 2023 10:21 AM
Joined Sep, 2019 121 posts

Hello,

I'm pretty sure I already know the answer to this question ("No"), but I'm wondering if anyone has figured out a way to use custom fields on Word attachments on a template?

Our property requires a parking pass on all vehicles in the garage, but the passes must contain the check-in date, check-out date & guest's phone number.

If I could add those custom fields to a Word document attached to an email template that would automatically fill in that data on the parking pass to be specific for that booking it would save me from having to manually create and email each parking pass to the guests.

Any ideas?

Thanks!

Ken T
Mar 27, 2023 11:53 AM
OR Team Member Joined Aug, 2019 1706 posts

This is not possible, as such.

However, our WebAssist team has experience in custom-coding rental agreement templates that resemble other forms (such as your Word document), that can be pre-populated by OwnerRez using field codes and generally used for this purpose.  Please reach out via the Helpdesk with that Word document, and we can take a look.