Paul W

OwnerRez Team Member
Joined June 2009
848 posts
Topic

General Help and Questions » Hosted Website Blog Menu Page not working

Hi Lisette & Adam, The actual blog, itself, works as you can confirm by going to the URL directly: https://www.dreamstaygetaways.us/blog So the question: why doesn't the top website "Blog…

(Posted Jun 11, 2024 9:26 AM)

Feature Requests » ChatGPt integration

Just wanted to drop a small update here that the first release of our Messaging API went live last week, and several AI/messaging partners have officially begun working on their integrations.

(Posted Apr 22, 2024 6:22 AM)

Feature Requests » ChatGPt integration

Hi Justin, What you're being told by Yada is a bit misleading.  Let me add some context... We have an open API that is free for all to use, but it does not include messaging access.  When par…

(Posted Apr 2, 2024 3:48 PM)

Blog » Google Vacation Rentals Now Available for All!

if GVR simply "displays your property listing information from OwnerRez on GVR." Why couldn't the plain text of our cancelation policy be displayed? You can do this now.  Simply edit the descript…

(Posted Mar 22, 2024 3:34 PM)

Blog » Google Vacation Rentals Now Available for All!

Forgive the poor wording on my question. of the two options: 1. OR hosted site 2. Global Landing Page it seems like using the OR hosted site is the better option. Is that the consensu…

(Posted Mar 22, 2024 3:32 PM)

Blog » Google Vacation Rentals Now Available for All!

Will GVR be available for those of us using the WordPress Plugin? Hi Sloanish.  Just to be clear, GVR is available to all users right now, whether you use a WP Plugin website or not.  If you use…

(Posted Mar 22, 2024 9:26 AM)

Blog » Google Vacation Rentals Now Available for All!

It seems like linking GVR to our OR hosted website is the better way to go, rather than using the GVR platform.  Hi Trinity. I'm not sure what you mean by "using the GVR platform".  Google does …

(Posted Mar 22, 2024 9:20 AM)

General Help and Questions » Add Open Edge to auto import of deposits

Hi Cheryl, we do plan to expand our automatic deposit import feature to include more processors, but it's unlikely that that will include OpenEdge.  We have very few customers using the OpenEdge gate…

(Posted Mar 19, 2024 5:48 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

when someone books on GVR is it the same as if they book on our personal website? In this case do I need to set up different triggers for automated messages to go out or will it automatically send as…

(Posted Mar 18, 2024 9:49 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I was ready to launch into adding my 16 listings to Google Travel but based on the traffic and issues...would you recommend I waits for some of this to be resolved.  I prefer not to be spend too much…

(Posted Mar 18, 2024 6:54 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I've been monitoring all the comments all day on the OwnerRez FB Support Group as well as this forum and assumed that when integrated with GVR that I would receive the same Pet Fee error that everyon…

(Posted Mar 14, 2024 10:31 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Looks like this might be the culprit: https://status.ownerrez.com/notices/kbfpdditpacb9j85-vrbo-inbound-messages-not-found Still an open issue from yesterday, so the timeline is right for tha…

(Posted Feb 23, 2024 8:25 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

I looked at your account, and there should be an inquiry in the conversation stream.  Vrbo channels automatically sync messages from Vrbo now, and the email side is unnecessary.  In fact, the email s…

(Posted Feb 23, 2024 7:40 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Also, Paul, what about triggers for abandoned bookings? Good one! I believe you can create a trigger for "scheduled time" and make it [x] days after inquiry is created and then target the "q…

(Posted Feb 22, 2024 5:42 PM)

Feature Requests » Reoccuring Expenses

Hi Bonnie, Looking at the Key Focus area for Q1 and Q2, as well as the general roadmap, I would estimate that it lands sometime between Q2 and Q3 at this point. We have had a number of set ba…

(Posted Feb 21, 2024 6:38 PM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Could you also explain why an inquiry is triggered when someone is initiating a booking via my website, which uses the booking widget, and how I can prevent a message to them from being triggered in …

(Posted Feb 21, 2024 4:34 PM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

There's a complication in this, in that when someone is starting to book on my website, I get notification of it being an inquiry. When you get that alert saying that "Book Now started by Joe Bl…

(Posted Feb 21, 2024 4:29 PM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Also, I'm not seeing a condition for time of day for the trigger to go off. This is important, as if I receive an inquiry during the daytime when I'm awake or not away, then I don't want a triggered …

(Posted Feb 21, 2024 4:16 PM)

Feature Requests » Send Email or text to current guests

We actually have a task to do this on our near-term roadmap.  Not a trigger, but a "bulk send" tool basically that lets you select active/future bookings right on the main Bookings list view and then…

(Posted Feb 15, 2024 7:47 AM)

Feature Requests » Icons for ID and Renters agreement in calendar ribbon

Great suggestion!  One tip - you can filter the ribbons calendar (using the Bookings filter button at the top) to see which ribbons have "renter agreement signed" versus ones that don't.  That's not …

(Posted Feb 15, 2024 7:39 AM)