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We honestly have not had problems with this scenario. Sure we get some bad guests but far and away, these guests travel from distant locations and never return.
Email addresses can be spoofed eas…
(Posted Dec 7, 2024 1:59 PM)
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Dec 7, 2024 1:59 PM |
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Yes I've had a problem with this very issue. There is no way for them to allow instant bookings where they send the guest door codes immediately or process the payment immediately apparently. That's …
(Posted Dec 1, 2024 1:31 PM)
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Dec 1, 2024 1:31 PM |
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Most OTAs don't let virtual cards be charged until the date of arrival but with direct bookings the owners might want to charge a percentage up front and then the rest later.
Each property should…
(Posted Nov 18, 2024 3:29 PM)
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Nov 18, 2024 3:29 PM |
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So far AI is not only garbage for customer support, it CREATES problems.
I've been to a number of support sites that integrated AI to answer customer questions and still haven't found a single AI…
(Posted Nov 3, 2024 11:37 AM)
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Nov 3, 2024 11:37 AM |
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In a scenario where a guest is standing outside the rental unit and then scans a QR code to book a unit through my ownerrez website, I want the guest to be able to complete the booking, make their pa…
(Posted Oct 25, 2024 8:07 PM)
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Oct 25, 2024 8:07 PM |
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Absolutely needed to reduce manual labor by property managers and other staff.
(Posted Oct 25, 2024 1:41 PM)
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Oct 25, 2024 1:41 PM |
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VRBO is not what I want. I don't use them. They focus mainly on STR homes. Expedia is much better. Way more bookings on Expedia than VRBO.
I would definitely prefer to use the Expedia API.
Ex…
(Posted Oct 18, 2024 8:54 PM)
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Oct 18, 2024 8:54 PM |
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VPNs can mask IP Addresses. IP address blocking isn't really useful in todays world.
Email addresses can easily be spoofed or you can just get a free one for single use like a hotel booking.
Y…
(Posted Oct 18, 2024 11:45 AM)
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Oct 18, 2024 11:45 AM |
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Add "TODAY" to the dropdown selector for a trigger using ARRIVAL DATE when asking a trigger to fire IMMEDIATELY.
When booking is made the same date as arrival, and booking is paid in full, trigger…
(Posted Oct 18, 2024 11:27 AM)
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Oct 18, 2024 11:27 AM |
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Please add TIME BASED EVENT to automations like Automata from Tokeet.
This allows me to say things like "Send an email 4 hours prior to check in time when the booking is paid".
Time automatio…
(Posted Oct 17, 2024 12:01 PM)
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Oct 17, 2024 12:01 PM |
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For those of us who use OTAs that are not supported by OWNERREZ yet (like Expedia) I would like the option to set up a mass IMPORT BUTTON. Some of us have A LOT of properties and having to manually i…
(Posted Oct 17, 2024 11:27 AM)
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Oct 17, 2024 11:27 AM |
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https://www.expediapartnercentral.com/connectivity?
I get tons of USA bookings from them. I need this connection.
Here's the documentation
https://developers.expediagroup.com/supply/lod…
(Posted Oct 16, 2024 11:30 PM)
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Oct 16, 2024 11:30 PM |
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Add the ability to copy photos including their captions from one listing to another. Either one at a time, multiple at a time, or all at a time.
Also allow us to mass delete the same image across …
(Posted Oct 15, 2024 7:18 PM)
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Oct 15, 2024 7:18 PM |
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Add the ability to create a URL for each booking that a guest can use to trigger a booking cancellation in accordance with the cancellation policy. We can use the URL to add a button to a website or…
(Posted Oct 15, 2024 12:43 AM)
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Oct 15, 2024 12:43 AM |
