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Thanks Adria, in the end I just set up a Hosted Website for each property and gave each its own domain name. Because I started with a multiple-property page, I'm now geting GVR error messages when I…
(Posted May 27, 2024 2:31 PM)
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May 27, 2024 2:31 PM |
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This morning I started getting messages sent by one guest showing up as having been from several. This is a bug.
Here's what the message queue looks like. Three of the exact same message from th…
(Posted May 27, 2024 2:28 PM)
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May 27, 2024 2:28 PM |
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I have a few properties and I manage others for other people. Right now I have a single Hosted Website with multiple properties.
I'd like to connect each of the properties up with Google Vacation…
(Posted May 17, 2024 1:54 PM)
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May 17, 2024 1:54 PM |
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Thank you, Stephanie, that's an extraordinarily kind offer. I'd be more than grateful to take you up on it. I don't know how to communicate privately on this platform, and I hesitate to leave my inf…
(Posted Apr 22, 2024 7:50 PM)
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Apr 22, 2024 7:50 PM |
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You can create a different View for Owner Statements, but not for PM Statements. I tried that.
I created a new view, but while it wasn't offered as an option for creating a PM Statement, it was …
(Posted Apr 21, 2024 7:05 PM)
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Apr 21, 2024 7:05 PM |
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I am experiencing pain right now running my property manager reports, my PM Statement:
1. Can't group by property, which means I have to do it by hand.
2. "Full Details" View doesn't include …
(Posted Apr 21, 2024 6:46 PM)
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Apr 21, 2024 6:46 PM |
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Corporations deal with this by having ironclad contracts that they follow up on when they feel the need to do so.
I have heard no-one say that initialed pages make for a stronger contract. So I…
(Posted Apr 18, 2024 4:15 PM)
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Apr 18, 2024 4:15 PM |
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I'd like to sound what's possibly a discordant note in this cry for new initials, callouts, etc.
I like a good contract, but I like happy guests too. This much initialing and choosing introduces …
(Posted Apr 18, 2024 3:45 PM)
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Apr 18, 2024 3:45 PM |
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FYI I just got the autoresponse. I sent the query in at 7:40am yesterday, and got the autoresponse at 13:10pm today. That's a very long time for an autoresponse! More details if you're interested.
(Posted Apr 9, 2024 4:21 PM)
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Apr 9, 2024 4:21 PM |
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Will do, thanks.
(Posted Apr 9, 2024 3:36 PM)
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Apr 9, 2024 3:36 PM |
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Thank you Steven for your thorough reply. Unfortunately it doesn't get to the heart of the matter. I have a feeling, from looking at OwnerRez and all of the posts on various sites (Quickbooks help …
(Posted Apr 8, 2024 12:08 PM)
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Apr 8, 2024 12:08 PM |
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Hi, I just sent in a support request and I did not get an autoresponse saying that the request had been received. Should I assume that the request was not received and that I should send it again (I…
(Posted Apr 8, 2024 11:05 AM)
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Apr 8, 2024 11:05 AM |
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Since I'm using OwnerRez, I'm using their "trust accounting model" for my property management clients.
Unless I'm missing a trick, while the accounting makes sense, the banking doesn't. It would …
(Posted Mar 28, 2024 5:26 PM)
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Mar 28, 2024 5:26 PM |
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Good to hear, good to know. So far I'm happy I just get frustrated and stuck from time to time.
(Posted Mar 28, 2024 5:21 PM)
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Mar 28, 2024 5:21 PM |
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The other way to do this is set a higher base price and then use discounts to achieve your pricing. You can do this both on OwnerRez, or if you use a pricing engine like PriceLabs, you may be able t…
(Posted Mar 26, 2024 6:48 PM)
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Mar 26, 2024 6:48 PM |
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I wrote a similar complaint recently. It's far from ideal, but I was encouraged to see that OwnerRez was hiring help-desk personnel.
Personally I think they might be missing a trick because in…
(Posted Mar 26, 2024 6:33 PM)
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Mar 26, 2024 6:33 PM |
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Last night the water went off at a property, in the middle of a cold windstorm. The guest was cool about it. The owner and I agreed to give him a partial refund, which I did, via Airbnb.
Owner…
(Posted Mar 24, 2024 2:56 PM)
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Mar 24, 2024 2:56 PM |
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That bites, but I'm glad you're working on it.
(Posted Mar 2, 2024 3:43 PM)
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Mar 2, 2024 3:43 PM |
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(I tried to find the answer to this but couldn't, so trying here.)
I just set up my first property management property and I got it API-integrated with Airbnb and most things are working, but one…
(Posted Mar 1, 2024 8:01 PM)
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Mar 1, 2024 8:01 PM |
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I was too impatient. Mine happened in about 24-36 hours.
(Posted Feb 7, 2024 12:26 PM)
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Feb 7, 2024 12:26 PM |
