Leaving Hostaway because of their booking fee?

Michael J

Joined July 2023
12 posts
Topic

General Help and Questions » export guests per property

Is there a way to export guests per property?  When I export, I get them all.  When I look at the filter, property is not one of the criteria I can choose from.   Thanks

(Posted Dec 9, 2024 12:28 PM)

General Help and Questions » Rates on website

User error.  I needed to be on the site that was set for multi-properties, NOT the individual property websites.

(Posted Oct 23, 2024 3:52 PM)

General Help and Questions » Rates on website

It looks like maybe the menus have changed just a bit.  I messed with the settings that were suggested, but the very high nightly price still shows up.  I, like Caleb, would like to remove this off t…

(Posted Oct 23, 2024 2:08 PM)

General Help and Questions » Owner issue

Yea, I already disabled it.  That is where I got the message. I'm good with disabling it if that is the only way.  This is a brand new setup, so I was hoping to get rid of the mistake.

(Posted Oct 22, 2024 10:58 AM)

General Help and Questions » Owner issue

I have mistakenly added 2 users for the same owner.  One "owns" the property.  Is there a way to merge them?  I tried to delete the user that is not the "owner", but the system only allowed it to be …

(Posted Oct 22, 2024 10:12 AM)

General Help and Questions » Cleaning fee in owner report

I'm embarrassed that I missed something so simple.  Thanks, that worked!

(Posted Oct 4, 2024 10:00 AM)

General Help and Questions » Cleaning fee in owner report

The cleaning fee that is set for guests is $20 more than what my cleaner receives.  On the owner report, the owner's portion is being deducted for the full guest amount.  Is there a way to still have…

(Posted Oct 2, 2024 3:20 PM)

General Help and Questions » Cleaning fee when owner blocks

Is there a way to have cleaning fees in the owner report for the times the owner blocks and stays at their own property?

(Posted Oct 1, 2024 3:28 PM)

General Help and Questions » Cleaning expense not showing up for newly added property

Perfect.  That was it.   Thanks

(Posted Oct 1, 2024 3:10 PM)

General Help and Questions » Cleaning expense not showing up for newly added property

I have searched the forum without luck and tried to do a stare and compare against my other properties that are showing the expense on my reports.  I know it's something easy I have missed, but I can…

(Posted Oct 1, 2024 11:25 AM)

Feature Requests » Block bad guest

Airbnb can do this if you are not API integrated, so they have a way to do it.  Airbnb support said since I'm API integrated, OR is responsible to present this feature option.  They were a bit shocke…

(Posted Mar 11, 2024 11:51 AM)

Feature Requests » Block bad guest

I just ran into this and really need this feature.  Airbnb is saying they can't do this since I am API integrated and that I need to do this through my 3rd party app.;

(Posted Mar 11, 2024 9:58 AM)