Leaving Hostaway because of their booking fee?

Cleaning fee in owner report

Michael J
Oct 2, 2024 3:20 PM
Joined Jul, 2023 12 posts

The cleaning fee that is set for guests is $20 more than what my cleaner receives.  On the owner report, the owner's portion is being deducted for the full guest amount.  Is there a way to still have the cleaning expense be pulled into the report but at the reduced amount?  I know I could create each cleaning expense instead, but that's going to add more work.

Adria H
Oct 3, 2024 4:51 PM
OR Team Member Joined Aug, 2022 149 posts

Would it work for your setup to adjust the cleaning fee something like what is shown, with the appropriate amounts? Then batch update the existing bookings.

Michael J
Oct 4, 2024 10:00 AM
Joined Jul, 2023 12 posts

I'm embarrassed that I missed something so simple.  Thanks, that worked!