Leaving Hostaway because of their booking fee?

Rates on website

Pat D
Jun 22, 2023 10:51 PM
Joined Jan, 2021 2 posts

I have a multi-property website. On the main page of the website what the website shows as my rate per night for each property is the highest nightly rate over the next 12 months. I'm afraid that will scare people off, especially in the off season when rates are about 1/3 of those rates. Is there any way to get rid of that?

Caleb M
Jun 24, 2023 3:35 PM
OR Team Member Joined Mar, 2022 174 posts

Hi Pat,

If you navigate via Settings > Hosted Website > Website in Question > Home > Change settings for Availability/Property Search Widget. You'll find several options for how those rates are displayed.

 

If you'd like to remove those rates, you can simply select Hide Rates.

As an additional note, the aforementioned change settings option is only present if under the "Body" tab of the home page The property index field is set correctly, see below for an example of that.

Michael J
Oct 23, 2024 2:08 PM
Joined Jul, 2023 12 posts

It looks like maybe the menus have changed just a bit.  I messed with the settings that were suggested, but the very high nightly price still shows up.  I, like Caleb, would like to remove this off the main page.  It's very confusing to the guest and definitely has the potential to scare guests (and owners)!

Please advise.  Thanks

Michael J
Oct 23, 2024 3:52 PM
Joined Jul, 2023 12 posts

User error.  I needed to be on the site that was set for multi-properties, NOT the individual property websites.