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Inbox I’m sent to on my iPhone from an email link has no links to the guest’s bookings and no templates. This requires me to take extra steps to get to the guest Conversation page in order to use tem…
(Posted Feb 24, 2025 8:56 AM)
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Feb 24, 2025 8:56 AM |
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Thank you, Alece! You are correct. I have updated both this blog and our accompanying support article: https://www.ownerrez.com/support/articles/payment-processing-gateways-lynnbrook-group#guest-id.
(Posted Feb 21, 2025 10:31 AM)
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Feb 21, 2025 10:31 AM |
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Thanks for the amazing updates. I don't think I understand the SMS opt-in and how I can use it in my messaging. I thought I'd try to set up an automated trigger using this information, but I did not …
(Posted Feb 13, 2025 9:05 AM)
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Feb 13, 2025 9:05 AM |
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I did so over a year ago: https://www.ownerrez.com/forums/requests/add-safely-to-damage-protection-integrationsettings (/forums/requests/add-safely-to-damage-protection-integrationsettings#73193) b…
(Posted Feb 12, 2025 12:36 PM)
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Feb 12, 2025 12:36 PM |
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Thank you for these great updates!
It would be very beneficial if the native Damage Protection options could be applied to more than just Rental Guardian. As mentioned above (/blog/january-prod…
(Posted Feb 12, 2025 11:56 AM)
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Feb 12, 2025 11:56 AM |
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Thanks.
Is there a field code that includes the "statement description" for each payment account (the identifying name that appears on the guest's bank statement for the payment that they made th…
(Posted Feb 7, 2025 4:43 PM)
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Feb 7, 2025 4:43 PM |
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As we enter the final stretch of winter in the northern hemisphere, take a look at our February Product Update. It highlights updates to the Unified Inbox, Internationalization preferences for user…
(Posted Feb 5, 2025 9:06 AM)
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Feb 5, 2025 9:06 AM |
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New year, new OwnerRez features - including the new Unified Inbox, SMS Messaging Preferences, Property Snoozing, Creating a new Airbnb Host Account from OwnerRez, Airbnb Cohost Listing Imports, App…
(Posted Jan 7, 2025 5:00 PM)
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Jan 7, 2025 5:00 PM |
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Hey Sarah! I see that you've added this as a feature request (https://www.ownerrez.com/forums/requests/bulk-sms#71174) . OwnerRez takes these requests very seriously and I suggest that you continue t…
(Posted Dec 6, 2024 10:15 AM)
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Dec 6, 2024 10:15 AM |
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OwnerRez closed out 2024 strong - with some powerful new features, including Google Vacation Rentals Request-To-Book, Lynnbrook Group Security Deposit Holds, Airbnb per guest/pet/night surcharges, …
(Posted Dec 3, 2024 3:33 PM)
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Dec 3, 2024 3:33 PM |
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Prepare your holiday spirit by dashing into the OwnerRez November Product Update! As we enter a busy season for 2025 bookings, discover some timely gifts such as the new Quote Triggers, additional …
(Posted Nov 6, 2024 8:40 AM)
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Nov 6, 2024 8:40 AM |
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As we moved further into fall, with more time for reflection and relaxation, OwnerRez continued to work diligently throughout October. Take a look at the results from the month's Product Update, in…
(Posted Oct 1, 2024 4:20 PM)
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Oct 1, 2024 4:20 PM |
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As you enjoy your Pumpkin Spice Latte, fall into our September Product Update, which details the new Sign in with Google option, Airbnb Review Tags, Design Updates, and more!
* New Features (#ne…
(Posted Sep 6, 2024 9:52 AM)
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Sep 6, 2024 9:52 AM |
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While soaking up the sun and enjoying those last sweet days of summer, the OwnerRez team pushed out four solid releases in August, including two new lock integrations, QuickBooks Deposits, updated …
(Posted Aug 6, 2024 4:10 PM)
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Aug 6, 2024 4:10 PM |
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Is there a place that owners / hosts in Airbnb can view the result of the Check Out Details to see what it looks like or is that only visible to guests that book and have a confirmed reservation and …
(Posted Jul 17, 2024 11:18 AM)
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Jul 17, 2024 11:18 AM |
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Gareth and Chastidy,
Unfortunately, no. Airbnb doesn't display amenity instructions pre-booking and has its own definition of what is included in the Beach Essentials amenity.
If you're not …
(Posted Jul 17, 2024 9:10 AM)
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Jul 17, 2024 9:10 AM |
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In the Check out instructions for Airbnb I am sure you mean Hot tub "Cover" instead of "Lover" :) by Gareth and Chastidy B (/forums/users/347408582) – Jul 16, 2024 7:43 PM (UTC)
Haha! Good eye,…
(Posted Jul 16, 2024 4:41 PM)
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Jul 16, 2024 4:41 PM |
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Love the continued updates. For future update, can you please add a request to be able to send out a message to a guest on a certain day of the week? For instance, every Monday, an email goes out t…
(Posted Jul 16, 2024 9:48 AM)
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Jul 16, 2024 9:48 AM |
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The summer waves of product changes and improvements peaked in July. Catch the cool new features and handy tools that were introduced over five weeks.
* New Features (#new)
* Tag Automations…
(Posted Jul 2, 2024 3:34 PM)
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Jul 2, 2024 3:34 PM |
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Sadly, the Vrbo channel bridge did not work today for me, again. It failed earlier in the program than it ever has, for both the modified since and a single reservation.
I have been working with …
(Posted Jun 18, 2024 8:45 AM)
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Jun 18, 2024 8:45 AM |
