As the Northern Hemisphere transitions from winter to spring, OwnerRez is marking this renewal with the expansion of Airbnb Resolution Deposits, the new ability to disable Custom Sources, and the new Name.com partnership.
- New Features
- Design Progress
- Enhancements & Tweaks
- Unified Inbox
- Airbnb Additional Guest Fees
- Airbnb Co-Host Messaging
- Social Share Image
- Vrbo Spam Inquiries
- Moving Bookings Between Mutually Blocked Properties
- Door Lock Integrations Grid
- OwnerRez Forums Latest Activity
- Scheduled Payments & Security Deposits
- Channel Management
- Google Vacation Rentals Delist Process
- Bug Fixes
New Features
Airbnb Resolution Deposits
Accidents can occur at any time, which is why Airbnb AirCover for Hosts is available. In the past, OwnerRez's Deposits and Airbnb Transaction Sync struggled with handling Airbnb AirCover Resolution Deposits, which often showed up in OwnerRez as guest overpayments.
With our March 19th release, OwnerRez has optimized Airbnb AirCover Resolution Deposits for users with the Airbnb Transaction Sync enabled. Those deposit amounts will be clearly reflected in both Deposits and the individual booking charges and transactions for which you submitted an Airbnb AirCover claim.
In your Airbnb channel integration (Settings > Channel Management > Channel Integrations > Airbnb > Change > Options > Resolution and AirCover), you can select how you want AirCover Resolution Deposits applied. The default selection is "Do not create charges (I will do so manually after reviewing each resolution)."
If you choose the default selection of "Do not create charges (I will do so manually after reviewing each resolution)," you will receive an OwnerRez notification regarding the AirCover Resolution Deposit, "An Airbnb deposit has resolutions that need your attention."
When you click on the Review Resolutions button, you can select the charge type for your AirCover Resolution charges.
But you can also choose to pre-select how you want AirCover Resolution surcharges to be applied by navigating to your Airbnb channel integration (Settings > Channel Management > Channel Integrations > Airbnb > Change > Options > Resolution and AirCover) and choosing "Automatically create charges from resolutions:" and then selecting from the AirCover and Non-AirCover dropdown lists. The default selection for both is Rent, but you could easily choose another surcharge or create one yourself specifically for AirCover Resolutions.
How do these AirCover Resolution charges and transactions appear on individual bookings? On the individual Booking > Charges page, the AirCover Resolution will appear as a Processing Adjustment line item.
On the individual Booking > Transactions page, the AirCover Resolution Deposit will appear as a Payment line item.
Nice and tidy - no more transactions that appear to be guest "overpayments." To be clear, submitting AirCover Claims still occurs on the Airbnb platform, and these Airbnb AirCover Resolution Deposits are only available for users with the Airbnb Transaction Sync enabled.
Considering a new channel integration? Discover all of OwnerRez's Channel Management options!
Custom Sources
OwnerRez Custom Sources (listing sites) allow you to attribute the source of bookings, inquiries, and quotes. Airbnb, Booking.com, Vrbo, etc. are system listing sites. OwnerRez has long had custom sources, where you can add other non-system listing sites. But what if you need to disable a custom source you no longer need? Now you can! With our March 19th release, Custom Sources can be disabled and reenabled, and those settings are automatically carried through to discounts, surcharges, triggers, listing site conditions, and so on.
After a Custom Source is disabled, it will no longer be available for selection from a "Conditions > Listing Site > is > One Of" dropdown list. However, if you had previously selected that Custom Source as a "Conditions > Listing Site > is > One Of" selection, it will still be displayed on the dropdown list but will be appended with (Disabled). This will determine whether a trigger, discount, surcharge, etc, is applied, as the conditions will not be applied or send a template unless another listing site is selected.
Name.com Partnership
Setting up your custom domain name often feels like navigating a maze of technical settings and obscure configuration options. With our March 26th release, OwnerRez has partnered with Name.com to provide users with a quick and straightforward way to purchase a discounted domain name for their hosted website and branded portal. Even more importantly, your OwnerRez-specific DNS settings will automatically be applied to your domain purchased through Name.com.
Configuring your domain name has never been easier. When you purchase your domain name from Name.com, your Domain Name System (DNS) record (a set of instructions used to connect domain names with internet protocol (IP) addresses within DNS servers) is automatically configured specifically for OwnerRez.
Design Progress
Dropdown List Hover
OwnerRez must maintain a balance between a fresh appearance and web accessibility during our redesign process. As we move from bold green to gray backgrounds in our dropdown lists for the Profile, Billing, and Inbox sections, it is essential to ensure that the new hover background color offers a sufficient contrast ratio. This will help maintain text readability, especially for individuals with low vision or color blindness.
As you may remember, here's an example of the bold green background color of the previous Profile dropdown list upon hovering.
As part of our March 26th release, OwnerRez has updated the background color of highlighted dropdowns on some pages from green to a more subtle gray upon hovering.
Mobile Device Pop-ups
OwnerRez's Progressive Web App works seamlessly on mobile devices like phones and tablets. It functions the same across all screen sizes and can be installed as an app, allowing you to perform all desktop tasks on mobile devices. To close pop-ups on desktop, you just click anywhere not on the pop-up (or use Esc key). On mobile, some pop-ups are too wide, making it difficult to close them to return to the previous screen. With our March 12th release, OwnerRez has improved the functionality of in-app pop-ups by adding a close "X" button.
Enhancements & Tweaks
Unified Inbox
OwnerRez's Unified Inbox consolidates your communication across different platforms and is continually improving its functionality. In March, OwnerRez continued to implement updates to assist users in adapting to the new features.
Booking/Inquiry Event Indicators
The February release of the Unified Inbox Booking/Inquiry Received Placeholders was just that: placeholders. Last month, we circled back with the intended design. With our March 5th release, we tweaked the appearance of the Booking and Inquiry Received Event Indicators displayed in the Unified Inbox message pane. They now appear as system readouts, instead of messaging bubble placeholders.
When a booking is received, the Unified Inbox message pane displays the event indicator: "Booking confirmed for [number of guests] on [booking dates]"
Inquiries will appear similarly with the Unified Inbox message pane displaying the event indicator: "Inquiry received for [number of guests] on [booking dates]"
Explore all of OwnerRez's dynamic messaging features.
Airbnb Additional Guest Fees
Adding additional or extra Airbnb guest fees increases revenue, helps cover additional costs, discourages overcrowding, and manages your property's wear and tear. However, those additional guest fees were not visible in OwnerRez because they were included in the rent display. With our March 12th release, extra Airbnb guest fees will now be clearly displayed as a separate line item in the individual Booking Charges tab.
With the exception of canceled bookings, these additional or extra Airbnb guest fees will only be displayed on active Airbnb channel-connected accounts for bookings arriving on or after January 1, 2025.
Thinking about upping your marketing game? Check out all of OwnerRez's Channel Integrations.
Airbnb Co-Host Messaging
Airbnb co-hosts support property owners with the operational aspects of managing short-term vacation rentals, with the owner maintaining primary decision-making authority. Co-hosting duties may include managing guest communication, such as responding to inquiries, sending check-in and check-out instructions, addressing guest concerns during their stay, restocking essentials to keep the property guest-ready, and ensuring a seamless guest experience.
OwnerRez has improved its Airbnb Co-host Messaging settings as of March 19th by allowing users with multiple Airbnb channel integrations connected to designate a specific primary host for messaging.
There are two areas in the app where you can designate a specific primary host for messaging.
- Profile Menu > Preferences > Messaging > Send Airbnb Messages As (this impacts manual messages sent by the logged-in user)
- Properties > specific Property > Channel Rules > Messaging > Send Airbnb Messages As. (This setting affects how designated primary hosts are displayed for templates and triggers for that property to the Guest)
When co-hosts have designated a specific primary host for messaging for a specific property (Properties > specific Property > Listing Content > Channel Rules > Messaging > Send Airbnb Messages As), all templates and triggers will be sent from that co-host.
OwnerRez will attempt to use the selected account for any Airbnb messages you manually send within OwnerRez. If your preferred account is not a participant in the conversation, OwnerRez will send your message as the primary host, if possible, or the first available host otherwise.
Are you looking to level up your guest messaging? Check out all of OwnerRez's Dynamic Messaging options.
Social Share Image
Sharing your hosted website boosts visibility and allows you to reach diverse audiences on various social media platforms aimed at different demographics. While Facebook was one of the first platforms to gain popularity, it is certainly not the only player in the ever-expanding world of social media. With our March 5th release, OwnerRez has changed the text "Facebook Share Image" to the more inclusive "Social Share Image" to reflect these changes.
You can adjust your Social Share Image by navigating to Settings > My Website > Hosted Websites > your Hosted Website > Change Settings > Social Share Image.
Thinking about a website for your vacation rental business? Check out all of the OwnerRez Hosted Website options.
Vrbo Spam Inquiries
Receiving spam Vrbo inquiry messages can be frustrating for OwnerRez users as these messages often promote irrelevant services or are booking scams. With our March 12th release, OwnerRez now notifies Vrbo of any inquiries marked as Spam. OwnerRez users will not be notified when Spam inquiries are sent or received by Vrbo, as this process occurs automatically in the background through the Vrbo channel integration. Marking as spam also still trains our spam tool which in turn helps you and other users out in the future.
You can mark Inquiries as spam by navigating to the specific Inquiry > Overview >, clicking on Mark as Spam, and selecting OK on the subsequent popup.
While Vrbo is still a great option, it's worth exploring the ever-expanding channel integrations offered by OwnerRez.
Moving Bookings Between Mutually Blocked Properties
Renting adjacent or combined properties enables hosts to accommodate larger groups, enhancing guest experiences and revenue potential. This flexibility strengthens your market presence, allows for coordinated rates, and improves operational efficiency. Moving channel-connected bookings (especially Airbnb) from one property to another was a complicated process requiring users to disable and reenable mutual blocking and more.
That process just got streamlined as part of our March 19th release. Users can now move bookings in OwnerRez from one mutually blocked property to another property that's mutually blocked off more seamlessly.Read up on Mutual Blocking capabilities.
Door Lock Integrations Grid
Door lock integrations streamline short-term rental management by enhancing security and improving the guest check-in experience. OwnerRez automatically generates and updates access codes for these locks with each booking, ensuring guests always have the correct door lock entry code. However, knowing which properties were using a specific door lock integration was difficult to ascertain until our March 12th release, when OwnerRez added the Properties column to the Door Lock Integrations Grid.
Is it time to replace a lock at your short-term vacation rental property? Discover all of the Door Lock Integrations that OwnerRez has to offer.
OwnerRez Forums Latest Activity
Connecting on the expansive and busy OwnerRez Forums allows you to connect with your OwnerRez peers, share best practices, learn about new features, and build a network among other vacation rental industry contemporaries. However, navigating the Forums sometimes proved challenging. With our March 12th release, OwnerRez has introduced the Latest Activity button in the forums, which allows users to view the most recent posts for all topics easily.
Scheduled Payments & Security Deposits
Scheduled payments and security deposits protect owners' and property managers' finances, minimize booking risks, ensure steady cash flow, and address potential damages or cancellations.
With our March 5th release, scheduled payments and security deposit collection, reauthorization, and release services will occur at midnight in each property's timezone rather than nightly at 3:00 AM EST, as in the past. The service will operate around that time, so it may not precisely start at midnight, but any properties within that timezone will be queued up.
While this change under the hood will probably not be apparent to users, it involved changes to many, many lines of code. Why make this change? This release lays the groundwork for future scheduled payments, security deposit collection, and release time localization options for users.
Channel Management
Consistent naming of various OwnerRez features is essential for clarity and helps to minimize confusion. We realized that some OwnerRez features in the Settings area, particularly Channel Integrations, formerly known as API Integrations, were being confused with OwnerRez APIs. Consequently, we have updated the following names in-app and in the Support Center for clarity as part of our March 12th release.
- Channels → Channel Management
- API Integrations → Channel Integrations
- Calendar Import/Export → iCal Import/Export
OwnerRez Support Center Articles are being updated as quickly as possible to reflect this change.
Google Vacation Rentals Delist Process
All OwnerRez Google Vacation Rentals (GVR) integrated properties are subject to Google's Price Accuracy Policy. Google computes a score for OwnerRez that provides ratings based on how often our GVR-integrated properties comply with Google's policy. This score serves as the basis for potential penalties, such as lower search rankings or delisting, that Google may impose on all OwnerRez GVR-integrated properties.
Because the stakes are so high for all OwnerRez GVR-integrated properties, we've implemented a 14-day process to delist Google Vacation Rentals API-connected properties that encounter continued price accuracy failures as part of our March 5th release.
For each property experiencing GVR price accuracy issues, you will receive daily email notifications titled "There are listing issues with your Google Vacation Rentals," and includes the following.
- Specific errors are listed in the Error field and also available through the Listing Quality Analyzer (LQA) tool.
- The Delist Date, along with the day countdown, are listed.
If you clear the GVR price accuracy listing issues for your property within 14 days, no further action is taken. If your property continues to experience GVR price accuracy issues after 14 days, your property will be automatically delisted from the OwnerRez Google Vacation Rentals integration.
Bug Fixes
March 5th Release With 14 Bug Fixes
Expose Floor Mattress Count in HA-XML API for Channel Partners. Historically, the floor mattress count for bedrooms was not included in the HA-XML API endpoint. OR added this to the HA-XML output to support Channel Partners who wish to display this information on their websites. Note that this addition does not apply to Vrbo.
Fix Auto-closing Status Dialog and Status of Disconnected Airbnb Listing. The Check Status dialog immediately closed on certain types of errors instead of displaying the issue to the user. Additionally, the Airbnb channel integration sometimes displayed an incorrect listing status when the listing was disconnected from Airbnb. We corrected this glitch, and the Check Status for deactivated or disconnected Airbnb channel integrations will be correctly displayed as Not Active.
Fix Duplicate Charges on Airbnb Booking Alterations Via Special Offers. Occasionally, duplicate charges were incorrectly applied to Airbnb Booking Alterations via Special Offers. OR fixed this bug, and charges will be correctly applied to Airbnb Booking Alterations via Special Offers.
Fix Error When Refunding a Booking. An edge case occurred that prevented a user from refunding a booking during the cancellation process. We resolved this issue to ensure users can correctly refund a booking during the cancellation process.
Fix Error When Showing Property Settings on Google Vacation Rentals Channel Page. Some users encountered errors when attempting to display property settings on their Google Vacation Rentals Channel Integration page. OR corrected this glitch, and users can properly display property settings on their Google Vacation Rentals Channel Integration page.
Fix Payment Form Errors After Payment Has Been Taken. Some guest payment form failures were incorrectly validated after the payment had already been taken, sometimes resulting in payment charges for OwnerRez users. We fixed this bug by ensuring that guest payment form validations occur prior to payment completion.
Fix Rent and Surcharge Format in Booking. Despite profile preference configurations, some rent and surcharge formats were not correctly displayed in bookings. OR resolved this issue to ensure rent and surcharge formats are displayed correctly in bookings according to profile preferences.
Fix Reviews Guest and Host Tabs Button Layout on Mobile. The text on the "Auto Show 5-Star Reviews" button has been changed to "Auto Show" on mobile to create more space for the + Record button to move up.
Fix Styling of "Free" Label on SMS Communication History. The styling of the "Free" label on the SMS Communication History was updated to align with other in-app labels.
PMv2:- Include Canceled Bookings Not Yet on Statements in the PMv2 Upgrade. This edge case arose when some canceled bookings, which still had outstanding revenue that should have generated commission, did not upgrade to the PMv2 model when the user transitioned. As a result, these canceled bookings did not have a Commission Expense applied. OR resolved this issue, and PMv2 canceled bookings will have Commission Expenses applied correctly.
- Add "Exclude Forever" and "Remove Exclusion" Buttons on PM tab of Bookings. The "Exclude Forever" and "Remove Exclusion" Buttons on the PM tab of Bookings were inadvertently missed in the PMv2 upgrade process. We corrected this bug, and the "Exclude Forever" and "Remove Exclusion" Buttons on the PM tab of Bookings have been added to the PMv2 upgrade.
- Fix PM "Change" Form to Show Commission Input Even if Empty When Changing From "Not managed" to "Managed." When a booking marked as "Not managed" to "Managed" was changed, the Commission input was not displayed if it was empty. OR fixed this glitch so that the Commission input is displayed regardless of whether it is empty.
Remove Exterior Spaces From the Rooms Count in Structured Data Schema. OwnerRez Hosted Website Structured Data Schema incorrectly included exterior spaces in room counts. We corrected this issue by removing exterior spaces from room counts from the Structured Data Schema.
March 12th Release With 20 Bug Fixes
Add Auto-submit on 2FA Form on Login Screen. We have made some updates to the process for submitting Two-Factor Authentication (2FA) codes on the OwnerRez login page. Now, when you enter the 2FA code, it will be automatically submitted. Additionally, users can now use the horizontal (only) arrow keys to navigate the code input boxes.
Add the Count of Additional Addresses on the Contacts Grid. The Contacts grid did not display "(+1)" or "(+2)" etc. correctly when a contact had two or more addresses listed. We fixed this bug, and contacts with two or more addresses listed will display "(+1)" correctly on the Contacts grid.
Add Property Minimum Age Suitability of 18. The Property > Rules > Occupancy Restrictions > Minimum Age of Primary Renter has been updated to a minimum of 18 years old.
Add Type Filter and Column to Security Deposit Detail Report. OwnerRez now includes a Type filter dropdown list with options for Hold and Refundable and these selections will appear in the Type column on the Security Deposit Detail Report.
Fix Auto-complete Pop-up Appearing From Off-screen Search Box. An auto-complete popup incorrectly appeared due to an offscreen search box. We fixed this glitch so that the auto-complete popup will no longer appear.
Fix {BTRAVINS} to not omit the 5-day purchase window. The {BTRAVINS} field code was updated to support the February 12th Travel Insurance Expansion release that now includes a 5-day Damage Protection purchase window. OR has updated the {BTRAVINS} field code to correctly display the 5-day Damage Protection purchase window text in message templates.
Fix Error Caused by Converge Reauthorize Attempts. Converge security deposit hold reauthorization attempts caused errors because we attempted to renew the authorization by voiding the original authorization and then authorizing a new security deposit hold. OR resolved this issue by correctly handling Converge security deposit hold reauthorizations.
Fix Setting Airbnb Guest Reviews to Inactive When Submitting Host Review. This edge case occurred when a user manually marked a less-than-5-star review "shown." The review would be marked "hidden" again when the host review was sent to Airbnb. OwnerRez fixed this glitch so that the manually selected display status will persist regardless of API events like host review submission.
Fix Unrecognized Currency Error. This edge case occurred when an OwnerRez account whose default culture was set to one currency and whose properties were configured to use a different currency encountered currency errors. We fixed this issue to correctly accept payment based on the property's guest culture.
Improve Phone Number Search on Applicable Grid Filters. Occasionally, phone number searches on the Booking, Inquiry, and Quote grid filters resulted in errors. We fixed this bug to ensure that phone number searches on the Booking, Inquiry, and Quote grid filters will search properly.
Include Suggestions in LQA Duplicate Surcharge Warning. Listing Quality Analyzer (LQA) duplicate surcharge warnings did not include language regarding surcharge categories, so we have added language about surcharge category suggestions to the LQA duplicate surcharge warnings.
Prevent Download of Duplicate Images on Existing Airbnb Property Import. Occasionally, duplicate photos or images were incorrectly downloaded on an existing Airbnb property import process. OR resolved the issue by keeping the original image in OwnerRez and preventing duplicate downloads if a photo already exists with the same ID.
Remove Extra "Relative" Cancellation Policy Legal Language on Booking Forms if No Refunds. OwnerRez has changed the cancellation policy legal language to replace the words "total booking charges" with "booking's total," and we have removed the extra disclaimer sentence "All refund percentages are relative to the total booking charges, not the amount paid so far." where it exists.
Remove Option to Notify Guest When Canceling Blocked-off Time. Since there are no "guests" arriving for Blocked-off times, OwnerRez has removed the "Send cancellation notice to guest" checkbox from the Cancel Blocked-Off Time page.
Unified Inbox:- Fix Link Rendering Issue in Thread Messages. Sometimes, links in channel and SMS messages were not correctly rendered, resulting in broken URLs. We fixed this bug to ensure that links in channel and SMS messages are correctly rendered and displayed.
- Fix Inbox Freezing Due to Incomplete Inquiry. This edge case occurred when a user attempted to respond to an incomplete inquiry, which caused their inbox to freeze up. OR corrected this glitch so that incomplete inquiries will be able to be read and responded to correctly.
- Remove Period From the End of System Events in Threads. Following the release of the March 5th Vrbo Booking/Inquiry Received Event Indicators, we removed the extraneous period at the end of the Unified Inbox Booking/Inquiry Received Event Indicators.
Update Vrbo Contact Info and Hours on Channel Instructions Tab. The Vrbo contact information and hours have been updated on the Vrbo Channel Integration Instructions tab from "(9a-5p M-F CST)" to "(8 a.m. - 6 p.m. CST/CDT Monday-Friday)."
Update Wording on Option to Cancel Bookings When Disconnecting Airbnb Property. OwnerRez has updated the language on the Disconnect Airbnb Property page from Leave or Delete to Leave or Cancel for clarification.
Use Account Time Zone on Booking Message Detail Tooltips. Some dates displayed on Booking Message detail tooltips incorrectly displayed Coordinated Universal Times (UTC) rather than the OwnerRez configured account time format. OR resolved this issue, and Booking Message detail tooltips will correctly display the OwnerRez configured account time format.
March 19th Release With 6 Bug Fixes
Fix Airbnb Error for Special Offer Thread Message Sync. OwnerRez Airbnb messages containing Special Offers sometimes resulted in and displayed errors. OR resolved this issue to better handle Airbnb messages containing Special Offers.
Fix Error on Airbnb Booking Fee Snapshot. Following the March 12th release of support for Airbnb Additional Guest Fees, we noticed an error on some Airbnb booking fee snapshots. We fixed this bug to ensure that Airbnb booking fees are correct.
Fix Incorrect Number Format in Simple and Expanded Owner Statement Exports. The simple and expanded owner statement exports contained incorrect number formats. OR corrected this glitch so the simple and expanded owner statement exports contain the correct number formats.
Fix Incorrect Tax and Total Display on Booking Cancellation Charge Preview. Incorrect taxes and totals were displayed on the booking cancellation charge preview. We fixed this issue, and taxes and totals will be displayed correctly on the Booking Cancellation Charge preview.
PMv2- Fix Owner Statement Custom Formula Error When Using a Different Currency. Some PMv2 users encountered errors when configuring custom formulas in a different currency for owner statements. OR corrected this glitch, and currencies will be correctly displayed on custom formulas on PMv2 owner statements.
- System Event Indicator Formatting Needs to Include Vrbo Inquiry Received. Following the February 12th release of the Booking/Inquiry Received Placeholders, we noticed that Vrbo Inquiry indicators did not consistently display in the Unified Inbox. We resolved this issue, and Vrbo Inquiry indicators will now consistently display in the Unified Inbox.
March 26th Release With 13 Bug Fixes
Fix Airbnb Booking Cancellations From Being Re-opened on Duplicate Notification From Airbnb. In rare cases, there was a possibility of Airbnb booking event failures that received subsequent cancellations could result in reversing the cancellation. OR corrected this potential glitch to ensure that Airbnb cancellations are processed correctly.
Fix Attempting to Remove a Deposit From QuickBooks That Was Already Removed. Deleting a QuickBooks deposit did not successfully delete the deposit as anticipated. We resolved this issue so that QuickBooks deposits can be deleted correctly.
Fix Crash When Signing up for a New Airbnb Account. Some users encountered errors when attempting to sign up for a new Airbnb account via OwnerRez. OR fixed this bug to ensure that users can sign up for new Airbnb accounts via OwnerRez.
Fix Deposit Notification Preview Crash. On the Notifications page, the Airbnb Deposit Had Unresolved Resolutions Deposit Notification title was blank, and previews resulted in crash errors when clicked on. We corrected this glitch, and the Airbnb Deposit Had Unresolved Resolutions Deposit Notification title will be correctly displayed, and previews will work as expected.
Fix "Do not block other properties" From Blocking Other Properties When Using Mutual Blocking. When blocks were added to one property that is mutually blocked with the selection of "Do not block other properties," bookings made for the other mutually blocked property resulted in the error message stating, "The arrival and departure dates conflict with other bookings." OR fixed this bug so that mutually blocked property blocks with the "Do not block other properties" selection will allow bookings at other mutually blocked properties.
Fix Error Message for Currency Fields in Vrbo Commission Import. Error messages displayed for incorrectly formatted currency fields in the Vrbo Commissions import process were not helpful to users. We resolved this issue so that the Vrbo Commissions import process will display an understandable error message so that users can take action themselves to correct it.
Fix Formatting of "Already Reimbursed" and "Reimbursing Now" for Excel Expense Exports. Formatting for the "Already Reimbursed" and "Reimbursing Now" columns on owner statement Excel exports was incorrect. OR fixed this bug, and the formatting for the "Already Reimbursed" and "Reimbursing Now" columns on owner statement Excel exports will be correct.
Fix Property Share Availability Calendar to Show All Share Properties. Property Share availability calendars were incorrectly only displaying the availability of the Property Share owner's property availability. We resolved this issue, and Property Share availability calendars will display the availability of all Property Share properties.
Fix Removal of Allowed Characters From Booking.com Listing Description. Due to channel integration restrictions, OwnerRez's system regularly removes some non-alphanumeric characters from listing descriptions (e.g., asterisks, emojis, other symbols, etc.). However, our rules for Booking.com (BDC) listing descriptions were too stringent, and we determined that certain non-alphanumeric characters in BDC listing descriptions are allowed.
Fix Teaser Page for Blog Posts to Remove Extraneous Links. Hosted website blog post teaser pages displayed extraneous links incorrectly. OR fixed this bug, and hosted website blog post teaser pages will be displayed correctly.
Fix Totals Display on Booking and Expenses Excel Exports. Owner statement Excel exports were not displaying booking and expense totals correctly. We corrected the Owner statement Excel exports, and booking and expense totals will be displayed correctly.
Fix Widget Calendar Date Visual Overlap. Some hosted website availability widget calendar dates encountered visual overlaps when viewed on smaller screens. OR resolved this glitch so that hosted website availability widget calendar dates are displayed correctly on smaller screens.
Unified Inbox:- Fix Inbox Inquiry Templates Not Always Being Available. Inquiry type templates were not consistently available for selection in the Unified Inbox. We fixed this bug to ensure that Inquiry templates will always be available in the Unified Inbox when the guest has an inquiry.