Adria H

OwnerRez Team Member
Joined August 2022
136 posts
Topic

Feature Requests » Add an API integration for Hipcamp and Glamping Hub

Great to hear, Patricia! Thanks for the update.

(Posted Sep 14, 2023 9:40 AM)

General Help and Questions » Wordpress calendar blocked vs booked dates

Can you write in to HelpDesk@OwnerRez.com (mailto:HelpDesk@OwnerRez.com)  and we will look into the specific settings on your account?

(Posted Sep 5, 2023 3:06 PM)

Feature Requests » How to see individual nightly rate a guest booked at

Hi Pam: That is an issue, what with the increased popularity of dynamic pricing. We are working on some future solutions. For the moment, for an Airbnb booking you can see that breakdown in the ho…

(Posted Sep 4, 2023 10:26 PM)

General Help and Questions » Pool/Hot Tub Liability Waiver

You can create custom fields to require the guests to initial chosen items in your RA: https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

(Posted Aug 21, 2023 12:35 AM)

General Help and Questions » Can I completely delete a property and not just disable?

If any activity ever occurred- bookings, inquiries, quotes, OwnerRez recommends disabling, not deleting that property. You'd need to have no future bookings, including blocks, on the system to dis…

(Posted Aug 19, 2023 1:42 PM)

Blog » Integration With Hopper Homes

Scott- try scrolling down on that city menu,, at the very bottom is "other" but it does not always default to be easy to scroll that far.

(Posted Aug 18, 2023 9:35 PM)

Blog » Integration With Hopper Homes

I was told this email is to be used for hosts: Homes@Hopper.com

(Posted Aug 18, 2023 2:14 PM)

General Help and Questions » Contracts for mid term guests

Hi Catharine: You can create a new mid-term rental agreement, either a template with field codes for many of them, or a one off special agreement for one guest. You'd also want to review your m…

(Posted Aug 13, 2023 10:26 PM)

Feature Requests » Door lock/code generation requirements

You can allow RemoteLock to generate the code any time. Do not set up remote lock to send the code to guests. Instead set up a template & trigger on OwnerRez, using whatever criteria you need, to all…

(Posted Jul 27, 2023 10:07 PM)

General Help and Questions » AirBNB Summer 23 Release

Airbnb fixed the Custom Promotions for API connected hosts! If you run into any issues, take a video (Loom is a free option) of your attempts on Airbnb & send it to Help@OwnerReservations.com (ma…

(Posted Jul 21, 2023 2:58 PM)

Feature Requests » Same Day Bookings with Time Cut Off

This is an Airbnb API setting. You can create the global account setting via Settings > API > Airbnb > Change and scroll to the bottom. You can override for a particular property via Properties > Sel…

(Posted Jul 15, 2023 8:36 PM)

Feature Requests » Search in Bookings

Hi LLVR: You should be able to search for a booking, by first/last name, where it says "search" here: https://uc.orez.io/w/files/d345b896db3f4bfe8c3772cc21e6b2b8

(Posted Jul 15, 2023 8:33 PM)

Feature Requests » Same Day Bookings with Time Cut Off

Are you using the booking window time limit in the Airbnb API? It does sync to Airbnb. https://uc.orez.io/w/files/3a2e58883a1b4747b7456d80c5e00449

(Posted Jul 15, 2023 4:17 PM)

Blog » Turno (formerly TurnoverBnB) FREE For All OwnerRez Users

@jami B "Will my internal housekeeper be required to pay for a subscription? Also, I don't want her solicited to do other cleans. How would we keep it closed to just our properties?"   Tu…

(Posted Jul 1, 2023 11:31 PM)

Blog » Turno (formerly TurnoverBnB) FREE For All OwnerRez Users

Turno says: Your scheduled cleaning jobs themselves are only available to cleaners who you already have on your team!   If you release any offers to the Marketplace, these will not expose your fu…

(Posted Jul 1, 2023 11:29 PM)

Feature Requests » Quoting multiple properties together

Adding to Ken's reply above: Once you create this virtual property, which includes both your other properties, you can then offer that new, larger guest count, listing on the channels. We tend to …

(Posted Jun 22, 2023 1:49 PM)

Introduce Yourself! » VRBO removed the reviews that came from OR

Can you write in to Help@OwnerReservations.com (mailto:Help@OwnerReservations.com)  with examples of specific listings that are newly missing reviews?

(Posted Jun 21, 2023 9:17 PM)

General Help and Questions » AirBNB pricing higher than what I have set

When you say, "did what I said" do you mean you disconnected the API? Perhaps it would be helpful if you could write in to Help@OwnerReservations.com (mailto:Help@OwnerReservations.com)  & we can ch…

(Posted Jun 13, 2023 1:23 AM)

Feature Requests » Multi-language platform.

We do not currently have multi-language support; however, you can create that Spanish Rental Agreement and send that to the guest via the legal tab on the booking. If you have questions about how to …

(Posted Jun 13, 2023 1:19 AM)

General Help and Questions » AirBNB pricing higher than what I have set

You can view this by going to your calendar (on  Airbnb.com (http://airbnb.com/) ) and if you have multiple properties, you'd click into that listing & check for this option on the far right tools ar…

(Posted Jun 12, 2023 2:29 PM)