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Bri

OwnerRez Team Member
Joined March 2022
534 posts
Topic

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

I created an FAQ and tested it in the Rezzy sandbox. Below are the responses for the question: “What is the cancellation policy?” (Note: I can only test it using real bookings, not future or potentia…

(Posted Oct 15, 2025 8:32 AM)

Rezzy AI (Beta) » Unrelenting Cheerfulness

Hello! Some time has gone by since you first posted this here. I wanted to check in and see how you feel Rezzy is handling those questions these days. Let us know if you've seen improvements!

(Posted Oct 10, 2025 12:22 PM)

Rezzy AI (Beta) » Rezzy Response Delay

Hey churchstreet, We've since removed that Response Delay setting and intend to come back to it at a later date.

(Posted Oct 10, 2025 12:19 PM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Please allow us to set this to default to our direct booking website!  by Alece (/forums/users/347386462) – Oct 8, 2025 4:36 PM (UTC) Ah, I read your comment wrong the first time. Sorry about t…

(Posted Oct 8, 2025 12:52 PM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Hey, Alece! You should be able to. I'm going to see if we can get the source visibility improved (by adding headers, or something to distinguish between the different listing sites as we do elsew…

(Posted Oct 8, 2025 12:50 PM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Hey Nat, Good news! This dropped in today's release! https://uc.orez.io/w/files/ac25760fe30d4e708375b67d5c88b610

(Posted Oct 8, 2025 8:25 AM)

Feature Requests » Losing money (part of processing fee) based on limitations within OwnerRez surcharge settings - VRBO

[This topic has been merged with another topic ( Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees) (/forums/requests/allow-a-new-style-surcharge-that-can-…

(Posted Oct 7, 2025 9:28 AM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

[Another topic was closed as a duplicate of this topic ( Losing money (part of processing fee) based on limitations within OwnerRez surcharge settings - VRBO (/forums/requests/losing-money-part-of-…

(Posted Oct 7, 2025 9:28 AM)

Feature Requests » Pick what access team members have.

[This topic has been merged with another topic ( Granular User Permissions for Department-Based Access (/forums/requests/feature-request-granular-user-permissions-for-departmentbased-access) ). All…

(Posted Oct 3, 2025 3:59 PM)

Feature Requests » Granular User Permissions for Department-Based Access

[Another topic was closed as a duplicate of this topic ( Pick what access team members have. (/forums/requests/pick-what-access-team-members-have) )]

(Posted Oct 3, 2025 3:59 PM)

Feature Requests » Is there a way to add the review to the ownerstatement?

Hey Jennifer, This is not possible at this time, no. Honestly, I'm not sure this would be ideal as it would clutter up your statements quite a bit. Statements should contain relevant financial de…

(Posted Oct 3, 2025 1:38 PM)

Feature Requests » Owner stay reservations, not just blocks

Quick update here. After assessing our existing workload, this request was not able to be tackled in Q3. The Product team is monitoring the roadmap closely in hopes to get started on this before …

(Posted Oct 3, 2025 9:49 AM)

Feature Requests » owner stay days removed from occupancy calcs

[This topic has been merged with another topic ( Owner stay reservations, not just blocks (/forums/requests/owner-stay-reservations-not-just-blocks) ). All unique votes have also been merged.]

(Posted Oct 3, 2025 9:44 AM)

Feature Requests » Owner stay reservations, not just blocks

[Another topic was closed as a duplicate of this topic ( owner stay days removed from occupancy calcs (/forums/requests/owner-stay-days-removed-from-occupancy-calcs) )]

(Posted Oct 3, 2025 9:44 AM)

Feature Requests » owner stay days removed from occupancy calcs

Hey, Angelique! We're actually planning to add this as part of an Owner Bookings feature we have planned for (hopefully) early to mid next year. I'm going to merge your feature request over w…

(Posted Oct 3, 2025 9:44 AM)

Feature Requests » Allow discount codes to stack with normal (e.g. LOS) discounts

Please reopen this feature request.   The latest LoS broke the ability to stack discount codes for VRBO. Example, we have LOS for 7 and 28 nights. We want to stack a 10% discount for …

(Posted Oct 3, 2025 7:58 AM)

Feature Requests » Add option to export the Taxes Collected report in an Avalara MyLodgeTax-compatible format

Hello, all! Avalara beta is underway. If you're interested in participating, please write our Support team via our Contact Us form (/contact/us)  with the subject line "Avalara Beta Interest" and…

(Posted Oct 2, 2025 3:28 PM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Staff user access to Rezzy recommended responses. My staff user had access on the first day of us receiving beta Rezzy access. Then the next day it was gone and never came back. Are staff use…

(Posted Oct 2, 2025 12:03 PM)

Feature Requests » Review Received Marker so emails no longer go out asking for it

[This topic has been merged with another topic ( Trigger on Incoming Review Based on Criteria (/forums/requests/trigger-on-incoming-review-based-on-criteria) ). All unique votes have also been merg…

(Posted Oct 2, 2025 8:35 AM)

Feature Requests » Trigger on Incoming Review Based on Criteria

[Another topic was closed as a duplicate of this topic ( Review Received Marker so emails no longer go out asking for it (/forums/requests/review-received-marker-so-emails-no-longer-go-out-asking-f…

(Posted Oct 2, 2025 8:35 AM)