James L

Joined October 2021
73 posts
Topic

General Help and Questions » Multiple room question

This may be a really simple answer that I’m just missing, but here goes.   I’ve got someone who wants me to run their listing on Airbnb and bookingdotcom . The difference this time is…

(Posted Aug 22, 2023 5:25 PM)

General Help and Questions » 2 legal agreements?

To be honest I'm not really bothered. I just thought you guys might like to know in case it is a bug you need to sort out.

(Posted Jul 2, 2023 5:07 PM)

General Help and Questions » Booking.com Problem.

Hi For the first time I've got a problem with the credit card info on Booking.com. A booking came in today and the guest has followed it up with a message. "There is an error on the security depo…

(Posted Jul 2, 2023 5:03 PM)

Blog » Integration With Nofie

Is Nofie just US focussed?

(Posted Jul 1, 2023 6:23 PM)

General Help and Questions » 2 legal agreements?

This could be entirely random but today I have a guest sign and submit the legal agreement twice? Identical agreement, identical responses 4 minutes apart. First time I have seen this happen? Won…

(Posted Jun 29, 2023 5:28 PM)

General Help and Questions » VRBO and card authorisation?

It was the guest using the wrong card for me. So guest error rather than software.

(Posted May 2, 2023 5:44 AM)

General Help and Questions » VRBO errors

Hi all. Anyone having VRBO issues? In the last 2 days I’ve had 4 emails from them. VRBO listing integration VRBO unit availability integration VRBO lodging rates integration a…

(Posted Apr 18, 2023 7:16 AM)

General Help and Questions » New Airbnb App and search categories

There is no official way unfortunately. I have had some success bending the ear of one of the Airbnb community forum leaders who said she would sort the problem out for me. However she’s only been su…

(Posted Mar 18, 2023 2:17 PM)

General Help and Questions » Messages, templates and triggers.

I think I’m missing something obvious, but I’m going around in circles. I’m trying to set up a reminder for guests to fill in the rental agreement. I have created the message in templates and…

(Posted Mar 14, 2023 4:04 PM)

General Help and Questions » Airbnb scheduled message glitch.

I'm thinking there might have been an update that is causing a glitch as this has been fine since set up(18 months or so). I just got an airbnb booking this morning and when sending messages to t…

(Posted Feb 16, 2023 5:38 AM)

General Help and Questions » Airbnb strike through for discounts

Is any one able to get a strike through on their Airbnb discounts? I’ve gone through the help article and I can get it working?

(Posted Jan 8, 2023 10:27 AM)

General Help and Questions » Discounts: Airbnb vs. Beyond Pricing

I’m trying to work out the same thing. As well as trying to get a strike through on my discount. As far as I can work out, if you have an API connection you cannot put your discounts in Airbnb. Y…

(Posted Jan 8, 2023 10:17 AM)

General Help and Questions » Airbnb Opportunities

Hi Ken Just revisiting this old issue. I have been through the support doc ( https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-quirks https://www.ownerr…

(Posted Dec 22, 2022 5:58 AM)

General Help and Questions » Profile photo required - Airbnb

Found it!   Had to change the mapping to limited and then i could do it!

(Posted Dec 21, 2022 6:44 PM)

General Help and Questions » Profile photo required - Airbnb

Hi All On Airbnb you can request whether a guest has a profile photo before they can use instant book. It cannot be changed on Airbnb as it is controlled by OR I've been into the API settings…

(Posted Dec 21, 2022 6:27 PM)

General Help and Questions » Getting an error message.

Try removing the ... at the end of the Headline field on the Description tab of the property. Airbnb's got a bug right now where they return an unknown error if you have repeating symbols in the head…

(Posted Sep 6, 2022 7:59 AM)

General Help and Questions » Getting an error message.

I hunted down the word 'Whatsapp' and removed it from my information and the error message disappeared. For about an hour. Now I get. Message AvailabilityUpdated, RatesUpdated, RulesUpdated, …

(Posted Sep 6, 2022 5:06 AM)

General Help and Questions » Getting an error message.

Hi I am getting the following error message and I cannot work out what to do to rectify it. Any advice? 'We can't save your info yet. Links and contact info can't be shared. Please remove thi…

(Posted Sep 4, 2022 4:44 PM)

Feature Requests » Season Dates

I'm looking at building my seasons up at the moment.   What I would like to do is have a date option where I could select the second Monday of a month rather than a specific date of a month. …

(Posted Jul 18, 2022 6:55 AM)

General Help and Questions » Is there a way to block regular dates?

I don't want to allow bookings at my place during the Christmas period. Is there a way of blocking 20th Dec - 4th Jan every year on a reoccurring basis? Or do I have to do it every year?

(Posted Jul 18, 2022 5:42 AM)