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Thanks, Justin, for letting us know. We have updated the support article (https://www.ownerrez.com/support/articles/hosted-facebook-messenger-chat) accordingly.
(Posted Apr 23, 2024 11:17 AM)
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Apr 23, 2024 11:17 AM |
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Hi Spencer - more details to come as we fully plan this out. I did want to answer your question about international restrictions on SMS. Before doing the Dialer work, we plan first to open up SMS to …
(Posted Mar 29, 2024 3:13 PM)
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Mar 29, 2024 3:13 PM |
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@Shawn H- still gives me the same error. by NickV (/forums/users/347399240) – Mar 13, 2024 10:28 PM (UTC)
NickV, please write into the helpdesk about this (if you haven't already) and we can …
(Posted Mar 14, 2024 11:08 AM)
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Mar 14, 2024 11:08 AM |
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Team Alerts was released back in November! If you missed the news, read up on it in the product blog post:
New Profile and Account Menus, Team Alerts Added, "Announcements," and Schlage Lock Upda…
(Posted Mar 13, 2024 6:21 PM)
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Mar 13, 2024 6:21 PM |
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Hey Alin - it's not you. We're looking into forum posts lagging and wondering if it's this ginormous thread that's laggy. I deleted your duplicate post, no worries.
(Posted Mar 13, 2024 6:05 PM)
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Mar 13, 2024 6:05 PM |
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It seems some change you have made for others, resolved it for me as well. I was able to create a connection despite a few listing quality errors. Though I think the main issue was lack of 8 photos o…
(Posted Mar 13, 2024 5:33 PM)
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Mar 13, 2024 5:33 PM |
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For those of us that don't have an OR Hosted Website, it would be really great to be able to view a 'live' preview of the landing page using a link on the GVR Integration page. by Robert P (/forums/…
(Posted Mar 13, 2024 5:30 PM)
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Mar 13, 2024 5:30 PM |
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Hello Shawn,
I’m using a hosted website with all my properties listed under one roof but prices display as unavailable on GVR for some of my properties even though dates selected are available. W…
(Posted Mar 13, 2024 5:22 PM)
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Mar 13, 2024 5:22 PM |
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We've pushed out a couple of tweaks.
Alin S, tdblanchard, NickV, Lauren J - please try again.
Notes:
* "Taxes cannot be ordered" - the issue here was that OwneRez was considering taxes th…
(Posted Mar 13, 2024 4:32 PM)
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Mar 13, 2024 4:32 PM |
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I went to go enable this and received a number of errors. The main one is related to the fact I can't enable one property at a time, it wants all properties to be connected and since not all properti…
(Posted Mar 13, 2024 12:48 PM)
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Mar 13, 2024 12:48 PM |
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Thanks, Alin. We're looking into what is causing that.
(Posted Mar 13, 2024 12:06 PM)
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Mar 13, 2024 12:06 PM |
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Hello all! We have some exciting news (that happens to coincide with Vacation Rental Week 2024). Google Vacation Rentals is now self-service for all users! We wanted to get the word out as soon as po…
(Posted Mar 13, 2024 10:41 AM)
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Mar 13, 2024 10:41 AM |
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I don't know where you read that. Other than the PM (Property Management) premium feature, it's not an additional cost. So, if you already have the PM module, there's no additional charge for this.
(Posted Mar 11, 2024 10:09 AM)
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Mar 11, 2024 10:09 AM |
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Great to hear! Thanks for sharing.
(Posted Mar 7, 2024 2:54 PM)
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Mar 7, 2024 2:54 PM |
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Hi Spencer - just a heads up, we will be coming out with a Dialer (call center-esque) feature as a Public Beta in the coming months. If you have an SMS number with OwnerRez, you'll be able to accept …
(Posted Mar 7, 2024 10:39 AM)
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Mar 7, 2024 10:39 AM |
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Inquiry Triggers was released yesterday. Learn more here. (/blog/new-inquiry-triggers-major-trigger-redesign-no-more-platform-email-for-bookingcom-improved-property-mapping-warnings-layout#inquiry-t…
(Posted Feb 15, 2024 3:35 PM)
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Feb 15, 2024 3:35 PM |
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Inquiry Triggers were released yesterday! They also replaced pre-existing Autoresponders (and can do so much more than email-only Autoresponders could).
They can be used for immediate/event-based…
(Posted Feb 15, 2024 3:33 PM)
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Feb 15, 2024 3:33 PM |
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Several different ideas are in this one Feature Request. But I wanted to point out you can create custom Holidays if you want them to be guest-facing (when on your Hosted website or on OR Widgets on …
(Posted Feb 1, 2024 4:28 PM)
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Feb 1, 2024 4:28 PM |
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Hello all - while there is not a native Files area under Property, you can create custom field types for Property (and choose File as the format) (https://app.ownerrez.com/settings/fielddefinitions)…
(Posted Feb 1, 2024 3:53 PM)
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Feb 1, 2024 3:53 PM |
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Hi Chuck - under the covers this should work as we look at the device ID (even if it's connected to multiple properties). That said, I'm not aware of a user doing it yet for mutual blocking. Not to s…
(Posted Feb 1, 2024 3:43 PM)
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Feb 1, 2024 3:43 PM |
