Phone System Integrations

Has anyone integrated a virtual phone system with OR either directly, via a CRM, or using a tool like Zapier? 

Hi Spencer - just a heads up, we will be coming out with a Dialer (call center-esque) feature as a Public Beta in the coming months. If you have an SMS number with OwnerRez, you'll be able to accept calls (not just texts and voicemails) from that number from inside OwnerRez.

I don't know if you want to wait that long, but I just wanted to give you some information about it.

-Shawn

Thank you Shawn, that is fantastic news! Will your Dialer feature have a smart phone app or some way that we can enable our staff to take calls when they are away from their computer? 

Also, will the voice feature have the same international restrictions as your SMS service? Not being able to communicate with travelers from other countries is likely a deal killer for us. 

Hi Spencer - more details to come as we fully plan this out. I did want to answer your question about international restrictions on SMS. Before doing the Dialer work, we plan first to open up SMS to work internationally. Then when Dialer becomes available, it will work for the same countries that SMS supports. So you'll see the details on SMS come out first.