Shawn H

OwnerRez Team Member
Joined September 2021
255 posts
Topic

Feature Requests » Collect Photo ID Option in Rental Agreement

The custom field file format option has been released! The File format option can be used for all custom field types, but only Booking type custom fields can be shown to guests on checkout/quote …

(Posted Aug 25, 2022 6:31 PM)

General Help and Questions » Is there an easy way to set minimum nights without setting season?

Hello! You sure can from the Rate Calendar (Tools > Rate Calendar). Rate Calendar overrides Seasons. Just select the dates you want, and then click Set Rules (or Set Rates). Make sure to leverage the…

(Posted Aug 24, 2022 8:20 PM)

Feature Requests » SMS Bounce Trigger

Hello! Interesting concept, but as a general observation, it could create an infinite loop. If SMS is bouncing in general, and someone has a trigger based on bounces, it might continue bouncing if th…

(Posted Aug 23, 2022 10:55 AM)

Feature Requests » Website layout

Hello! If you're up for it, try this CSS to get the layout you desire: .property-result-list.property-result-tiles {   grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)) !important } …

(Posted Aug 17, 2022 11:47 AM)

Feature Requests » Show guest's Airbnb rating into OwnerRez

Hello! You are correct, it's not supported via API. If others have it, they are using a screen scrape technique which is not ideal for many reasons, including being unreliable. We'll certainly suppor…

(Posted Aug 9, 2022 9:11 AM)

General Help and Questions » Deposit Tool

Hello! Deposits is currently a manual tool for logging Deposits inside OwnerRez. There are plans to do automatic deposits from certain channels (e.g., Airbnb) and some payment processors. Ultimately,…

(Posted Jul 25, 2022 12:51 PM)

Feature Requests » Integration with Mailchimp

Likely we will do Zapier integration which will allow for Mailchimp plus myriad other email marketing solution options (e.g., Constant Contact).

(Posted Jul 8, 2022 4:48 PM)

General Help and Questions » New - Stripey Colour of Blocked Off Events - very distracting

You can now adjust the setting to suit your preferences! https://app.ownerrez.com/account/preferences app.ownerrez.com/account/preferences

(Posted Jul 1, 2022 10:15 AM)

General Help and Questions » How do I fund my Stripe account so I can refund my guest?

No, Stripe doesn't charge a processing fee on refunds. Only on initial payments (or if you collect against a security deposit hold or if you collect refundable security deposit). Some users choose to…

(Posted Jun 23, 2022 8:35 PM)

General Help and Questions » How do I fund my Stripe account so I can refund my guest?

Hi Timothy - If you have no funds (or not enough funds) in your Stripe account, they will pull back the amount needed for the refund from your linked bank account. You can see this activity under Bal…

(Posted Jun 23, 2022 5:31 PM)

Feature Requests » Owner Statements

This was released at the end of 2021 but we didn't get it marked as released, so better late than never!

(Posted Jun 22, 2022 9:38 PM)

Feature Requests » DESCRIPTION "views"

This is being worked on in conjunction with  https://www.ownerrez.com/forums/requests/different-titles https://www.ownerrez.com/forums/requests/different-titles, so stay tuned! -Shawn

(Posted Jun 22, 2022 9:08 PM)

Feature Requests » Different Titles

Hi Chuck! We're presently doing some work around this. We hope to have something out by end of 3rd quarter of the calendar year at the latest! -Shawn

(Posted Jun 22, 2022 9:05 PM)

General Help and Questions » New - Stripey Colour of Blocked Off Events - very distracting

Hello! This work has made it through QA testing. It will be out in our next release, hopefully in the next week or two.

(Posted Jun 22, 2022 3:30 PM)

Feature Requests » Owner Statement Enhancements

Rent Only, Rent Only (In Period) and the latest adds, Rent + Show-As-Rent, and Rent + Show-As-Rent (In Period) are available! There are other new columns available too, so continue review your st…

(Posted May 23, 2022 9:43 PM)

Feature Requests » Number of nights column for Owner statements

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/number-of-nights-column-for-owner-statements-2)]

(Posted May 23, 2022 9:28 PM)

Feature Requests » Number of nights column for Owner statements

Nights and Nights (In Period) are now available as column options for https://app.ownerrez.com/management/statementviews Statement Views.

(Posted May 23, 2022 9:24 PM)

Feature Requests » Hosted Website Only Descriptions and Headlines

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/different-property-description-for-vrbo-and-or-hosted-website)]

(Posted May 20, 2022 1:38 PM)

Feature Requests » Different Property Description for VRBO and OR hosted website

This is a duplicate of another topic so merging them together.

(Posted May 20, 2022 1:38 PM)

Feature Requests » Hosted Website Only Descriptions and Headlines

Hello Randy! This is planned. Should be out this year in the 3rd quarter at the latest. -Shawn

(Posted May 20, 2022 1:27 PM)