Ken T

Joined August 2019
1706 posts
Topic

General Help and Questions » Search Availability widget on image

Go to Settings > Hosted Websites > click on your Hosted Website row in the table > click on the Home page row in the table > click on the Hero Unit tab > use the Type dropdown selection to experiment…

(Posted Mar 4, 2023 12:48 PM)

Feature Requests » Ability to have a contact us form on blog

The links I sent previously discuss most aspects of that, but, if you need more specific assistance, please feel free to write in to the Helpdesk and we'll get you moving forward.

(Posted Mar 4, 2023 12:39 PM)

General Help and Questions » Discount Code For % of Rent

There's a workaround for this case: https://www.ownerrez.com/support/articles/discount-codes#position -- use percent of subtotal and configure positioning to make sure the discount comes before surch…

(Posted Mar 3, 2023 11:02 AM)

General Help and Questions » Canadian bank and/or dollars

Hmm, I'm a bit confused by this - OwnerRez has supported multiple currencies for a long time, though perhaps not as far back as 2014.  You can set them either for your account as a whole in the Cultu…

(Posted Mar 3, 2023 10:58 AM)

General Help and Questions » Set Rental agreement as returned?

Unfortunately, at present, there is not.

(Posted Mar 2, 2023 10:47 PM)

General Help and Questions » Notification Alert for inquiry

You can use triggers to send SMS messages, yes.  So, it would be possible to configure a trigger to be sent to yourself when a booking is created, because there's a trigger for that.  At the moment t…

(Posted Mar 2, 2023 9:51 PM)

General Help and Questions » How to add FAQ page to hosted website?

No, I'm not aware of any page builder that does a good job of generating flexible HTML at all, much less one that would work well with the Hosted Website system. However, we do have a WebAssist s…

(Posted Mar 2, 2023 12:41 PM)

Introduce Yourself! » amenities

That already exists - it's just under Accommodations, not Amenities. https://uc.orez.io/w/files/4acec82c45a748f9b316870c0b82bdd0

(Posted Mar 2, 2023 12:13 PM)

General Help and Questions » Evolve Credit Card Processor - we've been "downgraded"

No, I'm pretty sure that we do indeed require full address information, and pass it along to the payment processor. Was Converge willing to at least cite a specific booking where a payment reques…

(Posted Mar 1, 2023 10:45 AM)

General Help and Questions » Cancelations and Lynnbrook

I don't think this has anything to do with Lynnbrook specifically.  Please write in to the Helpdesk with the ORB number of the booking and a description of the problem, and we'll take a look.

(Posted Mar 1, 2023 10:43 AM)

Feature Requests » Team Member System Alerts

You can send Third-Party Alerts to anyone: https://www.ownerrez.com/support/articles/bookings-display-for-cleaners#third-party-alerts

(Posted Mar 1, 2023 10:43 AM)

Feature Requests » Actual mobile apps

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/ios-and-android-app)]

(Posted Feb 28, 2023 4:43 PM)

Feature Requests » iOS and Android app

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/ios-andriod-native-app)]

(Posted Feb 28, 2023 4:43 PM)

General Help and Questions » iCal

Aha, Google Calendar is notoriously unreliable with updating iCal feeds.  I'd suggest using some other iCal app - there are a great many, as the standard is so common - and you'll likely have better …

(Posted Feb 27, 2023 10:01 PM)

Feature Requests » iOS and Android app

Not really, because a) it would take a great deal of developer time that would be better spent on improving the more generally used features, and, b) there are a great many people who do not want to …

(Posted Feb 27, 2023 9:34 PM)

Feature Requests » Email Capture webform

Airbnb actually does allow you to require guests to sign your own rental agreement.  We have occasionally seen them demand you to put the full text of your agreement in your House Rules, but even tha…

(Posted Feb 27, 2023 8:59 PM)

Feature Requests » Tag Automations

Yes, this is planned for the future, though I don't have an ETA.

(Posted Feb 27, 2023 3:23 PM)

General Help and Questions » Rental agreement for Airbnb

Nope - you should be able to use the same agreement for everything.

(Posted Feb 27, 2023 1:47 PM)

General Help and Questions » Rental agreement for Airbnb

Yes, that is correct, once everything is connected and working properly.  However, this would require you to either have the Airbnb API connected, or have run Channel Bridge to bring in full booking …

(Posted Feb 27, 2023 1:42 PM)

Feature Requests » Email Capture webform

We strongly recommend having all guests e-sign our rental agreement, as that's the only legally valid and binding protection you have re the guest that doesn't involve Airbnb making all the decisions…

(Posted Feb 27, 2023 11:35 AM)