We have auto re3sponders set up that auto-respond to MOST inquiries. The only inquiries that are not auto-responded to are the ones with no dates specified. Otherwise about 90% of questions from potential guests may have been handled by an inquiry auto-responder template. yes the SMS alert would be nice, but maybe try what we do using an email auto-responder template similar to the one below:
Hi {CFIRST},
Thank you for your inquiry about {PDISPNAME} ({PIMGCAPTION}). Our cabin is a private family vacation home, rented out by the owners . We are not affiliated with a management company or agent.
The quote is shown below for the dates you requested. The Booking and Rental information (right below the quote) will answer many of the questions you may have!
{QPROPAVAILOTHER}
Please use the buttons under the form to view more information about the quote or to accept it and checkout. Our checkout form is simple to use and very secure. {QHCTAB}
{ICOMM}
{IOITAB}
Booking and Rental information.
- No indoor smoking, No pets/animals, and No house parties.
- Must be at least {PMINAGE} years of age to rent and be present during the entire stay. Minors under 18 can only stay with a parent, legal guardian, or responsible adult.
- The primary Guest must sign the Rental Agreement and provide a Valid Photo ID within 48 hours of booking; otherwise, the reservation is subject to cancellation. No third-party rentals.
- No occupancy above total {PXOLIMIT} persons (which includes ALL children ages 1 day old and up), with maximum {PXMAXADULTS} persons over 14 years of age. Our quoted rates are per-property, but over-limit occupancy is not permitted.
- Amount Due at the time of booking: {QFPAMT}. See detailed charges above.
- Interim/installment payments can be made at any time for bookings more than 60 days in the future. Balance must be paid in full by {QSPDAY} days before check-in.
- Availability is real-time and may change after this email is sent. Property is not reserved until the deposit (or full balance) is paid and the booking is accepted.
- A Rental Security Deposit of {QSDAMT} is required; it will be released or refunded within 14 days after check-out if there are no damages, rule violations, or excessive cleaning required (See the Rental Agreement for details).
- Cancellation policy: {QCANPOL} No refunds for Unforeseen or Unfortunate Events outside of the Cancellation policy cutoff, under any circumstances, including but not limited to: weather/travel concerns, work/life events, change of plans, evacuation, or hospitalization.
- Travel Coverage/Protection policy is highly recommended, especially if your stay is during the winter months. Some credit card companies provide Travel Protection (check your cardholder benefits). Examine your selected policy carefully to ensure it meets your requirements, and consider purchasing additional coverage if needed.
- Accepted Payments: Major credit cards, Zelle, personal or cashier's check, money order (at least 35 days prior to check-in date). The name on the credit card must match the primary Guest's name or that of the legal spouse.
- Address, driving directions, and check-in instructions will be provided after the balance is paid and a few days prior to check-in. See the distance from the cabin to popular area destinations.
- Owners operate exterior security cameras for the express purpose of securing the property, driveway, entryway, parking, dwelling, and its contents -AND- to ensure occupancy limit, house, and No-pet rules observance.
- Check-in is any time after {PCHECKIN} ET and check-out is no later than {PCHECKOUT} ET unless pre-arranged otherwise in advance. Late check-outs may be subject to docking of the deposit. Check-in/out is contactless.
- Complimentary WIFI is provided, but connection speed/availability is not guaranteed.
- The property has a yard, fire pit, and ample parking. The yard is NOT fenced and is surrounded by wooded nature, adults must always supervise small children at all times.
- Questions? Check our Vacation Guide, FAQ, and What is provided
- See the Reviews of our cabins.
- 'Like' {PDISPNAME} on Facebook and follow on Instagram where we post updates, photos, area info, specials, or availability due to last-minute cancellations.
Thank you,
