Topic | Posted |
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General Help and Questions » templated emails no longer work for imported bookings?Oh got it, must be that! yes I am seeing "blocked time" not an "imported booking". I did not realize I had diff. setting for Appalachian Escape vs other one. I will change setting, delete block and r… (Posted Nov 3, 2016 10:06 AM) |
Nov 3, 2016 10:06 AM |
General Help and Questions » templated emails no longer work for imported bookings?It seems I can no longer send an email from imported booking; Just before this upgrade I could "import" booking from VRBO or AirBnB , it was imported as "pending" or some such, but it had person's na… (Posted Nov 3, 2016 9:52 AM) |
Nov 3, 2016 9:52 AM |
Blog » Quick Quote enhancements, event triggers, trigger criteria, Blocked-Off Time messages, 'available property' field codes & moreAlso seems I can no longer send an email form imported booking; used to be able to pick form templates, plug in email etc , Now unable to do it. (Posted Nov 2, 2016 10:16 PM) |
Nov 2, 2016 10:16 PM |
Blog » Quick Quote enhancements, event triggers, trigger criteria, Blocked-Off Time messages, 'available property' field codes & moreMaybe due to this roll out, I have noticed that some of surcharges/discounts criteria got strange changes. I have cleaning fee discount if stay is 7+ nights, it was set up as : [number of nights] GR… (Posted Nov 2, 2016 7:42 AM) |
Nov 2, 2016 7:42 AM |
Blog » 7 ways to promote your vacation rentalGoogle places told you you cannot advertise vacation rentals. (Posted Oct 28, 2016 4:27 PM) |
Oct 28, 2016 4:27 PM |
General Help and Questions » Triggered payment reminder when payment due is 0The reason I had set up custom reminder because for scheduled payments it says " No additional automatic reminders will be sent to the guest because there is a scheduled payment waiting to be collect… (Posted Oct 25, 2016 1:02 PM) |
Oct 25, 2016 1:02 PM |
General Help and Questions » Triggered payment reminder when payment due is 0Thank you for the explanation. I have disabled custom and hopefully now the standard will run. (Posted Oct 25, 2016 12:58 PM) |
Oct 25, 2016 12:58 PM |
General Help and Questions » Triggered payment reminder when payment due is 0The guest wanted to make couple of payments early. So each time I would change existing payment date to next day and amount to what she wanted to pay. then the remainder was supposed to be collected … (Posted Oct 25, 2016 9:11 AM) |
Oct 25, 2016 9:11 AM |
General Help and Questions » Triggered payment reminder when payment due is 0Hi, I have a guest who chose to pay her balance early. I did it by changing due date in the system so that payment collected earlier. So by the time her date due came, her balance due was 0. However,… (Posted Oct 25, 2016 6:44 AM) |
Oct 25, 2016 6:44 AM |
Blog » HomeAway is down right now - are you able to take bookings? Talk to your guests?So today site is up (sort of), but cannot get into calendar or open existing emails via dashboard. Seems to work via app. (Posted Oct 20, 2016 10:23 AM) |
Oct 20, 2016 10:23 AM |
General Help and Questions » weekday/ weeknight breakdown[quote=Sam Westcott]FIXED! We were able to locate it fast, patch it and push a release for it. Try it now and that shouldn't happen again. Great find.[/quote] Thank you, will retest! (Posted Oct 17, 2016 9:31 AM) |
Oct 17, 2016 9:31 AM |
General Help and Questions » weekday/ weeknight breakdownThanks, I think I am on the roll finding things :-) I am setting and testing rates for 2017, so that is how I found this. (Posted Oct 14, 2016 8:40 PM) |
Oct 14, 2016 8:40 PM |
General Help and Questions » Google Sites[quote=Chris Hynes]Looks like Google Sites doesn't allow iframes in their HTML box: https://support.google.com/sites/answer/2500646?hl=en - Our widgets use an iframe to embed the content in your site… (Posted Oct 14, 2016 5:30 PM) |
Oct 14, 2016 5:30 PM |
General Help and Questions » weekday/ weeknight breakdownNow I am having strange thing with weekend/weekday night rate. My weekend nights are defined as Thu, Fri, Sat, Sun. My weekdays Nights are defined as Mon, Tue, Wed. Here is a quote from the rate te… (Posted Oct 14, 2016 2:59 PM) |
Oct 14, 2016 2:59 PM |
General Help and Questions » One day shows 0 rate[quote=Sam Westcott]@u0999: We are looking into this. I did reproduce your issue and I notice that there is a "Weekday Night" that should be covering that Wednesday (August 30, 2017). Probably a smal… (Posted Oct 11, 2016 3:17 PM) |
Oct 11, 2016 3:17 PM |
General Help and Questions » One day shows 0 rateI have 'late summer" period defined as Aug 20 - 30, 2017. Aug 31st is beginning of "premier" (holiday) weekend. I have weekly and weekday night/weekend night prices set for "late summer" When i test… (Posted Oct 11, 2016 11:50 AM) |
Oct 11, 2016 11:50 AM |
Blog » Create quotes (or check rates) quickly right from the ribbon!does it also work for customer-facing ribbon calendar or only for owner-facing? Thanks (Posted Oct 3, 2016 5:05 PM) |
Oct 3, 2016 5:05 PM |
Feature Requests » rate table widgetI know this been discussed before, but several people on "say no to VRBO fee" FB group were discussing ownerrez and also were asking if there is a rate table widget (that can be imbedded in a website… (Posted Aug 30, 2016 2:03 PM) |
Aug 30, 2016 2:03 PM |
Blog » HomeEscape Listing Site Integration Added!Now if we can only get inquiries via HomeEscape! i am reluctant to even go through set up, as I have had 2 listings on HE for several months now - not a single booking. (Posted Aug 26, 2016 11:51 AM) |
Aug 26, 2016 11:51 AM |
General Help and Questions » Clickable bookable calendar widgetThank you Michelle. I hope it appears soon! (Posted Jul 21, 2016 8:06 AM) |
Jul 21, 2016 8:06 AM |