Paul W

OwnerRez Team Member
Joined June 2009
861 posts
Topic

Feature Requests » Automatic reviews for Airbnb?

At the risk of opening myself up to a lot of questions... We have this built and it is actively in testing as I write this. Both auto-reviews and other things around it. You will not need to use S…

(Posted Sep 15, 2021 9:28 AM)

Blog » Midsummer Updates Part 6 - See Vrbo Property Status, File Details, Copy Website Templates, Field Codes in Guest Form Messages

Hi again, from the Product Update desk! ☕️ This week, we're machine-gunning out posts, trying to catch up our Midsummer Updates series and get back to our normal weekly write-up. Monday, we put ou…

(Posted Sep 14, 2021 12:43 PM)

Blog » Midsummer Updates Part 5 - New Excel Import for Fees, FindRentals Listing Links, Secure Staging URLs for Sites, File Validation

As we continue to chug through our Midsummer Updates series, let's look at the week of August 2nd which produced 13 updates. This will be Part 5 of the series. * New Features * Enhancements & Tw…

(Posted Sep 14, 2021 11:31 AM)

Blog » Midsummer Updates Part 4 - Fast-Select Properties, More Auto-Created Listing Sites, Field Code for Min. Age of Renter

Hi, everyone! This is Part 4 of our Midsummer Update series, and it covers 15 updates from the week of July 26th. 🌞 While there are no major new features in this update, we did add a number of c…

(Posted Sep 13, 2021 11:33 AM)

General Help and Questions » Report that captures cancellations and refunds?

Hi Pedro, You should adjust the charges on those cancelled/refunded bookings to be whatever the guest actually paid. So if the booking start at $1,000 but then dropped to $200 (ie. the guest has …

(Posted Sep 3, 2021 10:51 AM)

Feature Requests » Quote and block dates

Hi everyone, you'll notice this request has been changed to Planned status. It's actually past planning and dev, and in testing right now. Should be out live in a month or so, maybe less.

(Posted Aug 31, 2021 2:22 PM)

Blog » Integration with InsuraGuest

Hi Scott, you would need to check with InsuraGuest about what their prices are. We don't publish price sheets (or other pricing info) for our partners - that's really on them to do. I agree that th…

(Posted Aug 19, 2021 4:26 PM)

Blog » Midsummer Updates Part 3 - More Fields and Tags on Stay Reports, Expense Status on Expense Report, Bug Fixes

Happy Friday morning, everyone! ☕️ Ready for Part 3 of the Midsummer Updates series? Here we go! This one is small like the last one and covers 23 updates from the week of July 19th. * Enhancem…

(Posted Aug 11, 2021 12:37 PM)

Blog » Midsummer Updates Part 2 - Links for FloridaRentals Listings, Clarified Parking Options, WP Plugin Email Address, Bug Fixes

On Monday, I started a "Midsummer Updates" series to highlight the raft of changes that were released over the past 6 weeks. Today we'll cover the 16 updates that went out on the week of July 12th…

(Posted Aug 9, 2021 4:00 PM)

Blog » Midsummer Updates Part 1 - Orientation Option on Statements, More PM Field Codes, Holiday Rates for Vrbo, Large Rate Numbers

So hey, turns out while I was gone, our enthusiastic engineers kept putting out updates at their normal frenetic pace! 💪 I was out of the office for most of July, and the updates kept silently pou…

(Posted Aug 9, 2021 10:02 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

[quote=Sloanish]In your reply to Dori123 you admit that the entire financial structure of OR needs to be redone.[/quote] Not the entire financial structure of OwnerRez, but of how our financial st…

(Posted Jul 6, 2021 9:31 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the detailed follow-up. Much appreciated. A quick note on this part: [quote=Dori123]3. I get orphaned customer names. Each time a reservation is created, I get an customer created i…

(Posted Jul 6, 2021 9:23 AM)

Feature Requests » Custom Field for "Fees"

Valerie, Thanks for the additional feedback and examples. Unfortunately, there is not a field code that will pull in a table of the fees from the Transactions tab. It's a good idea though. One of …

(Posted Jul 5, 2021 11:32 AM)

Feature Requests » API for Uploaded Files

Hi SBF VR, Unfortunately, there are no API end points for saving or storing files. However, I converted this forum thread to a Feature Request, so that you (and others) can up-vote it.

(Posted Jul 5, 2021 11:26 AM)

General Help and Questions » How many OR users are integrated with QuickBooks?

Thanks for the direct and honest feedback, Dori123. You're not alone. Many many OR users have asked about the QuickBooks integration. We have planned and designed but had to sit on them over time …

(Posted Jul 5, 2021 11:25 AM)

General Help and Questions » PayPal changes and Chargeback protection??

Hi BlueMtnCabins, Thanks for sharing this. I'm not quite sure what the answer is - I'd recommend reaching out to PayPal for clarity. OwnerRez integrates with the "Express Checkout" integration…

(Posted Jul 5, 2021 11:19 AM)

Blog » New "Empty Units" Report, Reviews on HomeToGo, Filter Expenses for Remmittance Status, Better Email/Phone Links

Very true, Annie! I'll look into seeing if that can be added quickly.

(Posted Jul 5, 2021 11:13 AM)

Blog » New "Empty Units" Report, Reviews on HomeToGo, Filter Expenses for Remmittance Status, Better Email/Phone Links

Hi everyone! This week, we released a neat-and-tidy little set of 23 updates, so let's take a second and run through them. ☕️ * New Features * Enhancements & Tweaks * Bug Fixes New Features …

(Posted Jul 1, 2021 9:55 AM)

Feature Requests » Review Received Marker so emails no longer go out asking for it

Hi Kim, There isn't a "has no review" criteria on triggers, but that's a great idea. I'm converting this thread to a Feature Request so others can see and vote on it.

(Posted Jul 1, 2021 9:29 AM)

Feature Requests » Add Time to Scheduled Emails

Hi Brent, good idea! However, the "scheduled email" feature is deprecated and will be removed in the future. We encourage the use of triggers for sending emails that go out at scheduled times. Sen…

(Posted Jun 29, 2021 3:09 PM)