Feature Requests

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You can set it from 1 up to 14 days 

Question? How many days after he guest has departed does the Auto response get posted? 

Thanks very much the field code variables would be excellent please keep us updated. thanks much.

Is this fully released and available now or still in testing? 

Hello! Airbnb Automatic 5-Star Reviews is already released and available now but a couple other Airbnb review enhancements are coming in the future. One should be out pretty soon and that is support for a handful of field codes for Review Templates. You can find Auto Reviews under CRM > Reviews > Host Reviews. Enjoy!

Great to have the Automatic review rolled out, please can we have one small tweak please can we have it so that you can put the guests name as a variable in the templates its nice to call the guest out by the first name in a review. 

The next one is could you put a flag in the booking that says something like "automatic review enabled or will be review" in ones that will be. in ones that will not be "automatic review disabled" 

Thanks much. 

Hello! This enhancement is already in the works for a handful of field codes. Support for those field codes should be out in the near future. There's another enhancement for Airbnb reviews that we'll be bringing in the future as well. At that time, we'll mark this Feature request "Released".

Is this fully released and available now or still in testing? 

Is this fully released and available now or still in testing? 

Great to have the Automatic review rolled out, please can we have one small tweak please can we have it so that you can put the guests name as a variable in the templates its nice to call the guest out by the first name in a review. 

The next one is could you put a flag in the booking that says something like "automatic review enabled or will be review" in ones that will be. in ones that will not be "automatic review disabled" 

Thanks much. 

In order to integrate channels that don't offer direct integration with OR, a CURL call, that creates a new booking within OR would be very useful. It should accept all data pertinent to a booking (including Door Code) and should return the Booking ID and/or an error code (e.g. if there is a collision with an already existing booking/block)

I would need a function that allows me to list the door codes together with the other booking information. This could be achieved either by allowing the user to configure the columns shown in the bookings table view or allow the printing/export of a list, that can be configured using the placeholders available in the email functions.

If for some weird privacy or security reason, this wouldn't be permitted, I would be happy with a list of blocks/bookings that don't have a Door Code yet (field is empty).

We are using VillaControl, an integrated smart home solution, at our rental properties. VC not only controls pool equipment (e.g. the z-wave enabled Intermatic controller) but also thermostats, door locks, relais, door/window contacts etc.

The problem is, that they don't have an API. So I wrote some programs of my own, that are triggered by the OR third party notification emails: every time a new booking is entered into OR, a notification email is sent to my address. My program detects it, parses its content, logs into VillaControl, generates a new booking there, extracts the automatically generated door code and writes it back to the corresponding OR booking (via the OR API).

From the data of the VillaControl booking, VC starts the pool heating 1-2 days (user defineable) prior to the guest arrival, enables the door codes at the date/hour of the guest's arrival and sets the property in "occupied" (as opposed to "unoccupied") mode. There are 2 different sets of rules that apply in these modes, e.g. different pool filtration times and speeds, spa availability, pool heating temperatures, room thermostat setting and limits (since our rentals are located in Florida, we've limited the AC's to 70F).

Would love to have an app, even if it doesn't have all the features and setting adjustments of the website. But maybe quick quote, calendar (with ability to see guests and click their details) and integrated messaging. Don't need to set up all the settings, adjust things and do all that on it, but just the basics. I find saving the site as an "app" on my home it's not super convenient for the basics that I need it for 9/10 times.

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for them to fall on a specific date, so yep, that also means I need to update it every year. It's a LOT, but it's the only workaround I could think of!

Hey Joshua! Yes, right now my workaround is to manually create a separate season for each holiday and then restrict check-in/out for that day only. These seasons have to be year specific in order for them to fall on a specific date, so yep, that also means I need to update it every year. It's a LOT, but it's the only workaround I could think of!

I like on Airbnb calendar it shows available dates to select (greying out dates that aren't available for check in for instants) - then it says if you click on that date why it's not available. 
Would it be possible to add this functionality to the multi month calendar widget. Then people aren't getting their hopes up that the selected dates they wanted are free to be told in the booking widget that they aren't available?
Thanks

Ben

This would be a great feature to add.  So you create a separate season for each holiday and restrict check-in and check-out for that day only?  How does this work for thanksgiving which isn’t the same date of the month?  Do you have to update it every year?

This a great question, Been looking at pool controls a lot there very expensive and they seem to break a lot also. We just had one fail and wow expensive to repair also. 

we were thinking a using an api or even a simple trigger as xml text to automate a workflow with any of the workflow solutions out there. But to be honest can’t find the right good pool reliable cost efficient automation solution yet. 

have you had any luck finding one… ? 

be able to create a discount in a quick quote instead of creating a full quote and then going in to adjust it. 

Hi,

In the Summary Reports Summary Field.  Sometimes I would like to print a summary report with percentages displayed instead of $ totals, net, etc.

I would like to use the reports to show our team progress or post on social media without showing everyone our revenue.

I'm trying to figure out how to connect the OR hosted site and social media icons to the actual page. Any advice?

Digital thermostats have become a very popular addition to rental properties. They allow owners to reduce costs when the homes are not occupied during very cold or hot days. 

I would like to request a feature that would integrate with a third party controller to automatically turn thermostats up or down based on guest reservations. Ideally there would be an option to adjust it a day or two ahead of their arrival.

I have just installed Daikin AC units in Florida rentals, so would like the integration to work with the DaikinOne system.

For owners who have pools at their rentals, optional pool heat is a popular way to increase revenue. Pool heat can now be remotely controlled via a number of third party controllers. However, the owner must still manually turn the heat on/off for each guest.

I would like to request a feature that would integrate with a third party controller to automatically turn the pool heat on or off based on the guests reservation. Ideally there would be an option to turn it on a day or two ahead of their arrival.

Please add ADR to the popup when hovering over a booking. ADR is the best way to see at a glance how much you're getting for various bookings.  The total isn't helpful because the duration of the stay varies.

One of my clients wants the same. She can back into it using the check-in/check-out dates, but that's unnecessary work.

> They also have an automation where a guest can use a special door code when they lock up for the final time which will trigger the "check out" process which includes letting management know or the cleaner know that the property is available early for cleaning.

I have been wondering if there were a way to do this!! I will have to look into Breezeway. Bonus if they can get an API integration with OR!

I would also like the ability to discount one night stay.  

I don't really understand the original request? My guests get sent a rental form for all manual bookings regardless of how they arrive. Having a signed rental agreement is essential. All my automation runs off of that in just the same way it would from an API booking. Although different routes are followed depending on the source the principle is the same.

It would be nice to be able to do the opposite "Skip All" Button on bookings messages.

For example, a guest stays for a few days then comes back 3 days later and pays cash. I don't want all the emails sent to them again.

It's now harder to select skip on any messages as it's in a drop-down now whereas it used to be a button. I have mentioned this before but it never got reverted.

Not sure, I assume you're doing it manually, but Ken told me that the default for manual bookings is for the standard automated emails to be turned off.  I know that's what happened in my case. 

I don't really understand the original request? My guests get sent a rental form for all manual bookings regardless of how they arrive. Having a signed rental agreement is essential. All my automation runs off of that in just the same way it would from an API booking. Although different routes are followed depending on the source the principle is the same.

It would be nice to be able to do the opposite "Skip All" Button on bookings messages.

For example, a guest stays for a few days then comes back 3 days later and pays cash. I don't want all the emails sent to them again.

It's now harder to select skip on any messages as it's in a drop-down now whereas it used to be a button. I have mentioned this before but it never got reverted.

I love that we can see Card Status in the Booking Overview area.  The only other thing I would need in order to not have to click through multiple tabs for every booking to verify a bookings status would be to add a Legal Agreements status on the same front Overview page.  All it would need is a check mark or the phrase "Agreement on File" - Then we're basically home free on the main page!

Breezeway is quickly becoming the key software for STR operations in the industry.  Cleaning schedules, maintenance assignment, team assignments, automation, supply volumes, etc.  Full API connection with their open API would be a huge step forward for OwnerRez partners. 

Breezeway integrates with an incredible amount of 3rd parties, so API sync with Breezeway would open up a lot of 3rd party connections as well.  One such integration is smart locks and check-in / check-out processes.  Breezeway allows for guests to click a link that is automatically sent to guests which states when they check in or check out.  They also have an automation where a guest can use a special door code when they lock up for the final time which will trigger the "check out" process which includes letting management know or the cleaner know that the property is available early for cleaning.  This is just one of MANY fantastic Breezeway integrations.  It would open up many doors for OwnerRez clients if there was a full Breezeway API integration.