Levels of Team Access Permissions

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100% agree. At least provide 1) status update of general timeline for this functionality and 2) what are some recommended options that others are doing to work around this lack of functionality? Much appreciated as we love OwnerRez!

we want team levels per assigned property!

we love OwnerRez but we all want these features and fast!

+1

This would be extremely helpful to have!

We need more flexibility on portal user access. Our cleaners need to know how many guests we have on each reservation which gives our cleaners info on number of linens used etc etc Aldo the cleaners need access to guest communication. It is because often times guests will verbalize potential problems (example: mold in the shower) which cleaner can automatically identify by reading the messages. Guests oftentime let us know that they are going to depart earlier which also gives our cleaning crew flexibility on when they can start cleaning. 

So I'd say it is important to add flexibility to your portal/staff access areas. As of right now I see that portal access does not give enough information to the cleaners and staff access gives WAY too much. It would be nice to have more flexibility here. 

Asking again for some kind of update. This is an essential function. It is not realistic to give virtual assistants or guest support specialists access to my entire business software. They need access to only the inbox/conversation features. I can't go much longer without this feature. I am still running another PMS side by side with OwnerRez strictly because I have to give my staff access to messaging. 

@Edward: which other PMS you're currently using that give your staff access to messaging?

This has been in plan stage for 3 years.  Why wasn't it prioritized in the release announced today.

I won’t name any other PMS or software because Owner Rez support seems to remove my posts if they mention anything else by name and I don’t want this thread to get taken down. But basically every other PMS I am aware of has this functionality. It’s absolutely vital. I changed from one to Owner Rez and shopped around a lot of platforms. This is such a basic feature I didn’t even think to look if OR had it. I was flabbergasted when I went to make my final changes from one PMS to OR with regards to messaging and I couldn’t. So now I have been stuck for 6 months paying for 2 PMS because I can’t just leave behind my staffs access to messaging and I refuse to give them access to everything in the business. 

[Another topic was closed as a duplicate of this topic (User Access authorities)]

Any update on this?  When might we have this “this year”? 

We need this feature asap to continue to grow! Especially on the inbox I need to be able to allow staff to filter and select only the properties they are responsible for when responding to messages. Without this feature we will continue to miss notifications. Please update soon!

This is vital for staying on OwnerRez going forward. I can't afford to pay for another PMS just so my employees can access messaging. It is not acceptable to give employees access to the entire software. Is there any update at all on the plan for this? 

This is a necessity for continuing to grow my business, especially now that I plan to bring on VAs to handle guest relations and bookings. Is there any update on this feature coming to OwnerRez?

Orez is not listening and I'm ready to move.  What other PMS systems are recommended that have this functionality?

Orez is not listening and I'm ready to move.  What other PMS systems are recommended that have this functionality?

I'm pretty sure most all other PMS systems have this from my previous use and my shopping around prior to selecting OR. I currently have to use a 2nd PMS (Hospitable) on top of OR in order to do this, so I know they do it. Guesty, Hostaway, etc. had this capability. 

thank you.  doing my research now.