Currently, when owners log into their calendar to make a reservation for their use, OR creates a blocked-off time on the Orez calendar. We need them to be bookings and not blocks so that they trigger appropriately in Breezeway and PointCentral.
As the OR system is currently, point central will not generate a code, nor will Breezeway create workflow tasks (pre-arrival check, departure cleans, etc.) unless we happen to catch the Owner block and then manually convert it to a booking (which, BTW sends a confirmation with a balance due to the owner – not ideal.)
It would be so much easier if there were a category for Owner Booking, that defaults to 0.00 rent. This would trigger Point Central to generate codes for their arrival, and trigger the necessary workflows in Breezeway. It will also automatically eliminate them from Safely charges. 3 birds…one stone! 😊
Would you please create a category for an owner booking so all of our other systems recognize it as an owner stay?
