Looking to leave Hostaway because of new fees?

What Customers Say

Don't take our word for it. Hundreds of Hostaway users have switched to OwnerRez in the past few years, and they rave about the differences. Here are a couple.

Privately Owned, Built by Vacation Rental PMs and Owners

OwnerRez was created by experienced vacation rental property managers and owners—the same individuals who founded the company. Unlike many platforms that have shifted focus after being acquired or influenced by outside investors, we remain privately owned, debt-free, and committed to serving the needs of property managers and owners. This independence allows us to focus exclusively on what matters most to you without the distractions or compromises that often come with external investment.

Transparent, Upfront Pricing

At OwnerRez, we believe in keeping things simple and straightforward. That’s why our pricing is fully transparent and available upfront, with no need to submit your personal information or jump through hoops to find out what it will cost. Unlike platforms like Hostaway, which hide behind a pricing wall, we lay out all costs clearly so you can make an informed decision right away. With OwnerRez, what you see is what you get—no surprises, no gimmicks, just honest pricing designed to fit your business.

“Driving Direct Bookings”? Let’s Look at the Fine Print. 🚩

We couldn’t help but notice some of the claims Hostaway makes about their approach to helping property managers. Let’s break it down:

“This fee is part of our ongoing commitment to driving more direct bookings.” (Source: Hostaway's website, as of 12/16/2024)

🤔 Really? A fee that burdens guests is supposed to encourage more direct bookings? How does that add up?

“We've conducted guest research to ensure this fee remains acceptable and does not burden property managers directly.” (Source: Hostaway's website, as of 12/16/2024)

💡 Translation: We charge your guests extra (because property managers won’t like it), but it’s a “small convenience fee,” so… no harm done?

"Because your direct booking website doesn’t incur OTA commission fees, you can also have a higher profit margin while charging your guests a lower rate." (Source: Hostaway's website, as of 12/16/2024)

🤨 But wait—didn’t they also admit to charging guests a “small convenience fee” for bookings made through their platform? If the goal is to avoid fees and keep costs low for guests, why introduce a fee that resembles what OTAs charge? Contradictory Much?

It’s time to ditch the hypocrisy and partner with a platform that actually supports your business goals.

This content reflects publicly available information from Hostaway’s website and our interpretation for comparison purposes. Hostaway is a trademark of its respective owner.

Flexible Payment Processing Tailored to Your Business

OwnerRez provides unmatched flexibility with payment processing, offering nearly twice as many solutions as Hostaway. Whether you’re a property manager handling high transaction volumes or an owner managing a few listings, you can choose the processor that aligns best with your business needs. From specialized vacation rental processors to traditional merchant services, our wide array of options ensures that you’re in control of how you manage payments—saving you money, improving reliability, and giving you peace of mind.

Why Commit Without Trying? OwnerRez Lets You Test Before You Invest

Unlike Hostaway, which offers no free trial, we give you the opportunity to experience our full feature set and exceptional support firsthand. Discover why so many vacation rental professionals choose OwnerRez, knowing you’re investing in the right solution for your needs.

Try OwnerRez for free, and get away from Hostaway's booking fees!

See for yourself how OwnerRez is better than Hostaway, has no booking fees, and can provide you better features at the same time!