Integration With Trustd.ai

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We are pleased to announce our partnership with Trustd.ai to offer our users an innovative guest screening solution.

About Trustd.ai

Trustd.ai’s innovative solution brings a new paradigm shift to how we look at the guest screening problem in Short-Term Rentals. It offers a new and fully automated solution based on guest behaviors across multiple property management systems connected to the trustd.ai platform and removes all frictions in existing ID verifications and selfie requirements.

ID Verifications, Selfies, and Background Screening are commonly used methods in Guest Screening. However, many guests do not want to send their IDs and selfies due to increased Fraud and ID theft issues. Many hosts do NOT want to collect IDs and Selfies so as not to introduce another friction to the process.

It is time for a new global guest trust metric. Trustd.ai, leveraging its expertise in AI and founded by an experienced Airbnb Superhost, has pinpointed "Behavior" as the root cause of guest problems. By analyzing guest booking data, Trustd.ai has developed a new Trust Metric, known as the Trustd Score, which assesses the booking-related digital footprint of guests across various platforms. The metric reflects guest engagement in their booking-related activities. All Property Managers, Hosts, and Owners, regardless of how many properties they have, are covered. Trustd.ai solution is channel-independent, global, dynamic, and privacy-compliant.

Guest screening has never been easier and friction-free. Upon receiving a confirmed booking inside OwnerRez, the guest screening process is triggered automatically and delivered back to the OwnerRez dashboard in real-time. No ID or selfie is collected from the Guests. This is more than background screening, more than ID verification.

Features

  • Automated guest vetting process in OwnerRez in real time.
  • In addition to the behavioral guest trust metric, you will get major criminal screening as well, including sex offenders check.
  • Unified guest database – vetting your guest across all platforms and booking channels connected to trustd.ai systems.
  • Innovative proprietary AI technology.
  • Based on the root cause of the problem: booking-related behavioral data.
  • Covers all property managers, hosts, or singe property owners.
  • Friction-free: no picture ID, no selfie needed.

Pricing

OwnerRez customers will receive 5 FREE guest screenings upon sign-up. Additionally, you will receive 1 extra FREE screening when you submit 1 guest review to the trustd.ai portal. The promotional price is $5 per Guest Screening. Trustd.ai offers top-up screening packages to accommodate all property managers with varying numbers of properties. You can select the right top-up package that best fits your screening needs. For more information, please contact sales@trustd.ai.

Ready to connect?

Get started with Trustd.ai by visiting here and checking out the OwnerRez support article for integrating OwnerRez with Trustd.ai.

2 Comments (add yours)

Scott J
Jul 18, 2024 2:43 PM
Joined Mar, 2019 193 posts

I sent an email to the address you gave for Trustd.ai, and it got bounced with this message:

Your message to sales@trustd.ai couldn't be delivered.
The group sales only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list.

Fuat Y
Jul 18, 2024 9:04 PM
Joined Dec, 2021 1 post

Sorry for the inconvenience. It works now. We enabled the "external organization" option.