Search results
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Triggers Setup & Configuration
1 month ago...-info) support article. Quotes
Quote statuses include the following.
* Accepted: Guest accepted the quote or Airbnb request to book () accepted
* Booked: Quote was accepted and converted to a booking
* Denied: Airbnb Request to Book () Request was denied... -
Airbnb Messaging
2 months ago...ates calendar view
* Any Comments added by the potential Airbnb guest
* Inquiry ActivityFor complete information, see the Inquiries () section of the Airbnb inquiries, Special Offers, Request to Book, Pre-Approvals () support article. Activity Timeline...
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User Profile: Come Visit Nashville
6 months ago...most obsessive attention to detail. I take that seriously. I'm naturally a problem-solver, an over-communicator, and unapologetically detail-oriented, because in this line of work, sweating the small stuff prevents the big stuff. What advice would you give to new short-term rental operators?
Decide early what kind of operator you want to be, and build around that. There's a difference between chasing...
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Add-On Discount Codes, SMS to Non-Guest Numbers, Better Excel Imports, Better Tag Filters, Channel Bridge Info on Bookings
5 years ago...In the above picture, the top booking is a booking that is not API-connected to the channel and only shows the Channel Bridge import. The bottom booking is API-connected and shows the API-connected stuff along with Channel Bridge stuff next to each other. Over time, we plan to add more information here.
With PMs now using our new "exclude" option on statements, we added Shift + Click so that you c...
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3DS2 Getting Started, Stripe Connect, Edit the Blue Messages, Import Expenses via Excel, API updates, Exact vs. Approximate
5 years ago...show exact listing location there as well.
One of the things OwnerRez is known for is our commitment to updating old features with new settings, options and ideas over time. We don't just build new stuff, we watch and maintain the old stuff too. This past week, we added a set of new quote-based field codes to our field codes list which are as follows:
* QTTAX - The total amount of tax for this quo...
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Custom iCal Content, Verified Email Domains, PM Streamlining & Cleanup, Imports for Owners & Properties, Gov IDs on Invoices
5 years ago...ht be laid out.
()
From there, you can add your own text, move stuff around or insert other field codes. You have complete control to do what you want.
Wondering how your changes will look? We've got you covered on that too. Click the "Preview" button at the top,...
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Hello, Deposits!
3 years ago...reating Deposits
* #fees Fees and Adjustments
* #automatic Automatic Imports for Stripe and Lynnbrook Group
* #status Deposit Status on Payments and Refunds
* #history Dealing With Historical Stuff* #batch Batch Update
* #everything-before-july Everything Before July 2022
* #manual-recording-options Sifting Through Current Transactions to Record
* #filter Finding and Filtering Depos... -
Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types
4 years ago...sent to any government. While there are government rules in the US about the adoption of Brands and A2P sending, the information we submit is only used by our SMS carrier to prepare your "Caller ID" stuff with the carriers. We cannot say what happens to it beyond that, but OwnerRez does not transmit anything to any governing bodies, which we would not do anyway based on our Privacy Policy (/support/... -
The New Booking Overview Page
7 months ago...AG buttons only work every other time on a Mac! After using them once, without an intervening click on the screen, the drag buttons don't work! Horrible, bad design! (Sorry, I'm passionate about this stuff!)
And then... after all that, click Save. And THEN click to go back to the 'summary' screen! No! The financials should be visible on the main booking screen, they are fundamentally important, and...
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Webhooks, Enhanced Damage Protection, Suppressed (Blocked) Email Addresses, Display Settings for Statement Views, UI Cleanup
4 years ago...ttps://) means our engineering team is constantly talking with the channels (Airbnb, Vrbo, Booking.com) and putting out updates and tweaks for the new stuff the channels put out. Nearly every release, there is something we're doing that is channel-related because the feature area is so large and involves so many moving parts. In this release, we tweaked... -
New PM Owner Configuration, Better Statements, Batch Tools, Remittance Reporting, Owners/Guests get Tags, Notes & Custom Fields
5 years ago...quotes, and the search page will show the guest and its contact info and notes above any associated bookings, quotes or payments.
Nothing was removed from the search page, just a bunch of cool new stuff was added!
The last new feature to mention (whew! 🤕) is that you can remove or disable owners from the PM area. Make a mistake in your data entry or no longer need to manage an owner's property?...
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WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults
5 years ago...places, so we fixed it.
Stats on duplicated properties. We noticed a bug where the Duplicate Properties function would not update the stats for occupancy, bedrooms, min/max pricing - basically the stuff you see on the property's General Info tab. The underlying occupancy rules, bedroom information and so on was in there, but the new property didn't show any numbers in those General Info stats. This...
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Airbnb Triggers, Email & Design Tweaks to Guest Thread and Manual Door Lock Codes
6 years ago...iggers, scheduled emails, etc) are collapsed and show as a thin gray timeline event with a summary. We did this so that the conversation is not cluttered up with lots and lots of redundant automated stuff, and the ad hoc messages stand out. If you click on these thin gray events, the original email will load in.
You'll notice that inquiries, quotes and bookings also show, but they too are collapsed...
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Vendor Name on Expenses, Set Tags/Fields via API, Display Option for Candy Striping, Booking Status on Owner Statements
4 years ago...dditional call. Pretty sweet, right!
One of the high-level goals of the 2.0 API is to reduce chatter and provide a more-functional interface for developers. In other words, we want you to do more stuff with fewer calls. This approach of mixing in tags and fields achieves that because, as a partner, you can request booking data and see the tags and fields for that booking at the same time without m...
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Custom Views for Owner Statements, WordPress & New API Channels Coming, Better Search for Support and 15+ other Fixes and Tweaks
6 years ago...when you come up with a new design.
The owner statement was tweaked to allow temporarily-showing full amounts and some other things as well. Give it a look!
While we were in there working on PM stuff, we also added the ability to set commission to quarter percents. For instance, now you can set commission to be 20.25% instead of 20 or 20.5%, and you can do this everywhere commission is set - on...
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Chris L in response to: Forward OwnerRez CRM SMS message to a cell phone
4 years agoStuff like this is why I haven't activated OR's SMS feature yet, despite being an early proponent of it and asking to be put in the beta.
I think with as much as the OR system is maturing (including offering channel messaging integrations and SMS functionality), it's past time the OR team develops (or contracts to develop) mobile apps with push notifications and quick access to a messaging inbox. Real...
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Dan K in response to: What are the pros of Ownerrez? Trying to like it.
1 year ago...pe, total of 6.
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff.
11) No ability to have any meaningful levels of access for employees.
I could keep going but you can just look at the feature request list and see how long ago stuff has been requested and i...
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Jonathan P in response to: MCP Functionality
5 months agoI have used every PMS out there and I always come back to you guys (I have had different entities and companies that used others vs my own portfolio). You always do the important stuff better than others.
I have to say this will be the feature that if not perfected and released sooner than later it will be problematic to remain competitive. Solely because this allows everyone's creative juices...
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JTVRs in response to: Guest Review Link
7 years agoA lot of the stuff is out there - articles, forum threads, etc.
I am a writer by trade. There is two parts to documentation 1) content and 2) getting people to that content.
The main problem I am finding in setting up, is it is a fishing expedition to find applicable explanations and grasp stuff to apply it. You would spend less time explaining some stuff to forum questioners, if you organized 80% o...
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Michelle J in response to: What are u guys working on?
13 years agoHi Marinas Edge,
Lots coming. We're down in the guts right now finishing some changes to how guest name/email/phone stuff is stored so that we can move to some CRM features in the near future.
We're also debuting our first pass at reporting in the release, and there are several bug fixes.
Bunch of minor stuff in how stuff is displayed on calendar/ribbon view. More on that soon too.
We're also wor...