Stuff like this is why I haven't activated OR's SMS feature yet, despite being an early proponent of it and asking to be put in the beta.
I think with as much as the OR system is maturing (including offering channel messaging integrations and SMS functionality), it's past time the OR team develops (or contracts to develop) mobile apps with push notifications and quick access to a messaging inbox. Real...
...lines, in order to successfully pass data back and forth. In the world of cloud technology, where software is almost always hosted online, APIs have become very common and necessary. More technical stuff about APIs can be read here () .
APIs in the vacation rental industry are no different. When a channel (eg. Vrbo or Airbnb) has an A...
...ates calendar view
* Any Comments added by the potential Airbnb guest
* Inquiry Activity
For complete information, see the Inquiries () section of the Airbnb inquiries, Special Offers, Request to Book, Pre-Approvals () support article. Guest Conversation...
These days, many guests are used to ordering stuff online with no human interaction. They expect the same for booking their vacations - they want to be able to just fill out a form, provide their credit card, click OK a few times, and bam! They're booked.
Some property owners want more personal interaction with their guests, though, and do not want to allow Instant Booking. Let's see how you can cont...
...s it -- the tax will now be pushed to Airbnb as a custom pass-through tax.
* Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.
👉 Stuff to watch out for:
* If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...
...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
...ort/articles/cancelling-a-booking#ha-vrbo-non-api-ical-cb) .
Option 3:
Another option is to just give the guest a $10 special offer () on the new property and manually adjust all the pricing in OwnerRez to match the true price.
NOTE: This only works for moving Airbnb channel integrated bookings between properties t...
...ng else that Airbnb and Vrbo support in their message system - all from OwnerRez.
Users can also prepare and send Airbnb special offers () via the Airbnb messaging system.
We are working towards a long-term goal of having a global unified inbox for all first-class distribution channels, and our goal is to support both...
...show exact listing location there as well.
One of the things OwnerRez is known for is our commitment to updating old features with new settings, options and ideas over time. We don't just build new stuff, we watch and maintain the old stuff too. This past week, we added a set of new quote-based field codes to our field codes list which are as follows:
* QTTAX - The total amount of tax for this quo...
...ht be laid out.
()
From there, you can add your own text, move stuff around or insert other field codes. You have complete control to do what you want.
Wondering how your changes will look? We've got you covered on that too. Click the "Preview" button at the top,...
...In the above picture, the top booking is a booking that is not API-connected to the channel and only shows the Channel Bridge import. The bottom booking is API-connected and shows the API-connected stuff along with Channel Bridge stuff next to each other. Over time, we plan to add more information here.
With PMs now using our new "exclude" option on statements, we added Shift + Click so that you c...
...reating Deposits
* #fees Fees and Adjustments
* #automatic Automatic Imports for Stripe and Lynnbrook Group
* #status Deposit Status on Payments and Refunds
* #history Dealing With Historical Stuff
* #batch Batch Update
* #everything-before-july Everything Before July 2022
* #manual-recording-options Sifting Through Current Transactions to Record
* #filter Finding and Filtering Depos...
...when you come up with a new design.
The owner statement was tweaked to allow temporarily-showing full amounts and some other things as well. Give it a look!
While we were in there working on PM stuff, we also added the ability to set commission to quarter percents. For instance, now you can set commission to be 20.25% instead of 20 or 20.5%, and you can do this everywhere commission is set - on...
...iggers, scheduled emails, etc) are collapsed and show as a thin gray timeline event with a summary. We did this so that the conversation is not cluttered up with lots and lots of redundant automated stuff, and the ad hoc messages stand out. If you click on these thin gray events, the original email will load in.
You'll notice that inquiries, quotes and bookings also show, but they too are collapsed...
...places, so we fixed it.
Stats on duplicated properties. We noticed a bug where the Duplicate Properties function would not update the stats for occupancy, bedrooms, min/max pricing - basically the stuff you see on the property's General Info tab. The underlying occupancy rules, bedroom information and so on was in there, but the new property didn't show any numbers in those General Info stats. This...
...quotes, and the search page will show the guest and its contact info and notes above any associated bookings, quotes or payments.
Nothing was removed from the search page, just a bunch of cool new stuff was added!
The last new feature to mention (whew! 🤕) is that you can remove or disable owners from the PM area. Make a mistake in your data entry or no longer need to manage an owner's property?...
A lot of the stuff is out there - articles, forum threads, etc.
I am a writer by trade. There is two parts to documentation 1) content and 2) getting people to that content.
The main problem I am finding in setting up, is it is a fishing expedition to find applicable explanations and grasp stuff to apply it. You would spend less time explaining some stuff to forum questioners, if you organized 80% o...