Search results
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Optimize Your Vacation Rental Website for Accessibility: Reach More Guests and Stay Compliant
1 year ago...everyone involved. That's why OwnerRez builds accessibility into every direct bookings website, (/support/articles/hosted-websites-ada-accessibility) so you don't have to worry about the technical stuff and can focus on giving guests an unforgettable experience and growing your business. See for yourself how the OwnerRez website works for your vacation rentals. (/vacation-rental-website-builder) F... -
Kaba for Individual Locks, Airbnb Rate Testing, new PM Owner features, and much more!
3 years ago...e I'm on the product team, I get to share upcoming product news every now and again. One of those things I'm really excited about is that we're working on overhauling the OwnerRez "Guest Forms." Good stuff!
In the meantime, because it's a large overhaul, we know we needed to handle cell phones differently on the current forms. The cell phone field is first and that way if people have one number, it's...
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Andy T in response to: Year End Statement for PM
8 months agoThat report doesn't have the data we need.
It has a bunch of stuff under income that shouldn't be (cleaning, management etc)
and is missing expense that it DOES need (management fee)
and when you export it it loses all sums/totals and just pulls in the data cells and you have to go manually enter all the other info... I did 3 of them before realizing it was missing my management fee, which...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
1 year ago...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdepsOutside of those things, which are all about the current syncing process, we plan to add these:
* Expense syncing (which will be similar to the existing...
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Genas Sierra Inn in response to: Built-in AI (similar to ChatGPT)
1 year ago...ust integrate AI for customer service with another company that already specializes in CRM management and instead focus on using AI to set up channel management, property management, team management, stuff that should be the core competencies of a channel manager / PM system. -
Justin L in response to: PM - Automated Expenses
6 months ago...is honestly one of the biggest gaps in PM right now.
We have a bunch of recurring property expenses like thermostats/Jervis, camera subscriptions, pest control, HVAC maintenance, and even annual stuff like smoke detectors. There is no clean way to track and bill these.
Right now it is either manual charges or tracking outside of OwnerRez, which does not scale and things get missed.
Even so...
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Paul W in response to: New PayPal Integration with Venmo & Pay Later
9 months agoI have Stripe for payment processing. So should I connect Paypal thru Stripe or thru OR or both?
Connect PayPal directly to OR, not through Stripe. Then, OR will use both payment methods side by side but prefer the Stripe one for CC stuff.
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Daniel H in response to: Avoid same-day turnovers on certain days (i.e. holidays)
1 year agoI have a similar issue that this or a similar solution might work for...However, I use PriceLabs to handle pricing so that may be a nonstarter here, depending on how this stuff feeds to the different channels (especially Airbnb).
I am trying to prohibit check in/out on Saturdays...my new cleaner wants one day off per week...Plus I'd prefer if guests didn't split my weekends.
This seemed simple...
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Hello
3 years ago...the hosted OR website. We are muddling through the components as we are not html / website creators. A friend has been helping us to get the site started. Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR. Thanks! -
Ability to "pick and choose" amenities to appear in website widget
3 years ago...o categories that they feel are relevant on their end, but may not be the right way to display them on an independent website.
When using the widget, I then had a massive list of poorly organized stuff that was not able to be well-stylized for the site. The only way I found to group things as I wanted in a moderately well-stylized manner was to hardcode my amenities into my site manually. See exam...
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Adjust rate change logic
3 years ago...e a pricing tool, integrated, those rates change daily, regardless of whether they’re actually booked or not. This leads to big consistency issues in price adjustment. It often tries to do some crazy stuff and I have to manually change rates more often than I accept the new OR generated charges. I see others complain about this a lot in the unofficial OR FB group and would like to see this addressed. -
Manel S in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
3 years ago.../users/347381996) – Oct 3, 2023 3:24 PM (UTC)
Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
2 years ago...whistle!
Payment and Deposit settings are now split:
Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:
There is a new Deposit Settings tab that maps deposit types...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
3 years ago...Hey Alin, can you clarify what you mean by "Tags"? Is that a location or other tracking item in QB. I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now. And if it is there, can you confirm if it is available in all versions including the lower starter plans? -
Rachel P in response to: Inserting a link into text
3 years agoI was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html. I am no html person, but figuring this stuff out! -
Shawn H in response to: Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stay
3 years ago...s://) added some good stuff. You can now filter for tags on bookings (like you could on the Legacy Ribbon view) but we don't yet show them on the hovercard. That is planned for an upcoming release but not yet in development. Ou... -
Caleb M in response to: Triggering surcharge for Early Check-in/Late Check-out
3 years agoKen was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time. -
Paul W in response to: How does the pricing between Stripe and Lynbrook compare?
3 years ago...pensing. In the future, we will sync these fees and deposits with QuickBooks as well. If you use Converge or some of the others, you probably won't get that for a while if ever.
Just some other stuff to keep in mind. The processing fee % isn't everything.
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Paul W in response to: Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!
2 years ago...the weeds on that part first.
Before Inbox cleanup, we've had to clean up messaging features (like Autoresponder) and work our way through some of the side features so that we can get to the main stuff. That, too, has already been underway for a while.
Our PM system has a large V2 about to drop that we've been working on for 2 years which changes a number of significant things around commissio...
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Paul W in response to: Unveiling Schlage Door Locks Powered by OwnerRez, Accompanied by Some Creepy Crawly Fixes!
2 years ago...- it's the same as every other lock integration.
Here's a quick pic of us testing it:
(Ignore the purple buttons. That's extra stuff that only OR staff can see.)
We created two different locks and associated them with the same property and set "random" as the code generation setting. We created a booking, and, as you can see,...