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Integration With Happy Guest

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We are excited to announce our partnership with Happy Guest to offer our users a way to automate their check-in process and offer upsells via a digital guidebook!

About Happy Guest

Happy Guest automates your check-in process AND helps you with upsells and digital guidebooks. It's a flexible check-in solution that makes your arrivals and upsells seamless, automated, and fun. Think of Happy Guest as the future of guidebooks.

Host Like a Pro: Automate Check-ins, Upsells, and More With Happy Guest. After your guests sign your rental agreement, they receive their guidebook packed with upsells, recommendations for local dining, exciting attractions, and more opportunities for reservation upgrades (AKA more upsells), enhancing their experience from start to finish. The best part? VIP “Done For You” Onboarding… literally, they do it for you!

Totally automated check-ins

While some platforms promise automation, Happy Guest takes it to the next level by delivering a fully hands-off check-in experience for hosts. Here's what Happy Guest handles seamlessly on your behalf:

  • Gathers guest contact details
  • Receives guest photo IDs
  • Ensures guests accept your house rules
  • Secures signatures for rental agreements
  • Processes security deposits effortlessly

And the best part? Guests don’t need to download an app! They can access Happy Guest with just a single click, making check-in quick and convenient for everyone involved.

Upsells

Happy Guest goes beyond simplifying check-ins—it also lets you unlock new revenue streams with automated upsells. Imagine offering your guests:

  • Flexible early or late check-in and check-out
  • Convenient midstay cleaning services
  • A fully stocked fridge upon arrival
  • Luxurious in-home spa experiences
  • Gourmet meals prepared by a private chef

Have a unique idea for your guests? Create custom upsell options tailored to their preferences. Happy Guest takes care of promoting and processing these add-ons, so you can focus on running your business while watching your extra income grow.

Digital Guidebooks

Happy Guest isn’t just about simplifying your workload—it’s designed to elevate the guest experience, too. Along with a hassle-free check-in process and enticing upsell options, it ensures your guests have all the key information they need right at their fingertips.

With a stylish, user-friendly digital guidebook, you can share everything from must-know details about their stay to insider tips on local attractions. Happy Guest’s guidebooks allow you to present this information in an engaging format, complete with bite-sized content and videos your guests will love.

Pricing

$99 annual fee or qualify to get your fee waived by meeting the following qualifications:

  • Have at least 10 reservations annually
  • Enable automated early check-in or enable your custom upsells

Ready to connect?

Get started with Happy Guest by visiting here and checking out the OwnerRez support article for integrating OwnerRez with Happy Guest.

3 Comments (add yours)

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Rachel G
yesterday
Joined Oct, 2021 3 posts

Will any upselling items be flagged on the OwnerRez calendar, similar to how early check-ins are shown, or are owners responsible for checking each booking to see if a guest has purchased anything?

Joined Oct, 2021 15 posts

I looked at Happy Guest last week.  I would like if the integration allowed me to control the security hold through OR, right now it sounds like I have to login to stripe (their payment processor of choice) and control from there.  

Paul B
yesterday
Joined Jan, 2023 5 posts

We tried Host.co for about a year on all 7 properties in Hawaii and San Diego which are always full and we never got one Sale. We let all out guests in as soon as the cleaners are done to get great reviews so we are not interested in upselling the Early or Late Check-ins. We are very busy so the only things we would be interested in are upselling Fishing Trips, All the Theme park tickets, and all the things there are to do in Hawaii and San Diego but no sales at all in over a year. This looks like Host.co same 2 items Gourmet in Room Messages and Dinners which never sold since Great and Michelin Star restaurants surround us.  I know in other countries they do a Great job of upselling all the local attractions why are these companies so bad at this end of the business?

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