Clarissa H.
- Homeowner
- Cabins by Mount Rainier
- 6 properties
-
Source:
Capterra
- April 2, 2025
By Clarissa H., Homeowner, 6 properties
– written on
Capterra
Robust and Customizable PMS
Reasons for Choosing OwnerRez: OwnerRez had a long-time, reputable track record of good performance, expressed by other vacation rental owner/managers to be a reliable PMS.
Pros
OwnerRez is a great PMS for our six properties with the ability to manage everything in one place. We are slowly working through the last bits of set-up, but so far, the automation of a signed rental agreement and payment taken at the time of booking is already helping with our workload for direct bookings. we love the ability to customize most everything and set triggers and automation of many tasks. There is probably more that the software can do for us that we'll learn about as time goes on. Thank you, OwnerRez!
Cons
There is a steep learning curve at times due to the extensive customization available, but that only speaks to the software's robust capabilities. The Support Center, Forums, and even an unofficial OwnerRez Facebook group quickly resolve questions. In the event that tech support is necessary, they are responsive via email and detailed in their explanations - super helpful!