Leaving Hostaway because of their booking fee?

Fatma S

Joined February 2024
13 posts
Topic

General Help and Questions » Block Checkout on certain days

Is there anyway I can block checkout on specific days, like Christmas Eve for example, my cleaning crew are off on that day, and I had an instant booking and guests are now checking out on Christmas …

(Posted Nov 24, 2024 9:32 PM)

General Help and Questions » Unable to change pet rules in Airbnb

I am unable to adjust my pet rules that show up on my Airbnb listing under House rules - show more- additional rules-show more- pet policy.  I've tried editing the pet rules everywhere that  can thin…

(Posted Jul 6, 2024 9:22 PM)

General Help and Questions » Issue with VRBO house rules for pets

I am having difficulty changing the house rules for pets in VRBO. The character limit is only 50 and its cut off.  I tried adjusting the rules, then pets policy and forced sync the API integration an…

(Posted Jul 6, 2024 9:05 PM)

General Help and Questions » charging a processing fee only for those that use a credit card

Is there a way to charge a processing fee for those that only use a credit card for our direct booking site and VRBO integration? We will accept debit card payments but without the processing fee …

(Posted Jun 8, 2024 12:45 PM)

General Chat » Trigger to a word on booking platform

Good morning  wanted to see if I can creat a trigger to a specific word of it got texted or email to us   how can I do that?   thanks

(Posted May 20, 2024 11:22 PM)

General Chat » website designer

I hired someone to design my website, how can I only give them access to only the hosted website where they can re design Thanks

(Posted May 16, 2024 10:04 AM)

General Help and Questions » Export listing to VRBO?

I am vrbo integrated with OwnerRez for my first property, now I have one more property, and I want to add it to VRBO, since I am already integrated, it is not letting me add it on vrbo , is there any…

(Posted May 11, 2024 7:47 PM)

General Help and Questions » VRBO booking confirmation

Thanks  so if the booking is confirmed, why didn’t OwnerRez send the confirmed booking message  I also check my out box, night was emailed to guest

(Posted May 10, 2024 10:59 AM)

General Help and Questions » VRBO booking confirmation

And what happens after the 24 hours lapses, would VRBO cancel the booking? I am so confused

(Posted May 10, 2024 10:49 AM)

General Help and Questions » VRBO booking confirmation

So how would the guest get confirmation though?  if it still tells on the VRBO app that it is pending? Thanks

(Posted May 10, 2024 10:47 AM)

General Help and Questions » VRBO booking confirmation

just got a booking request on VRBO, after I got it API integrated  now the VRBO app is not letting me accept the booking  I ran the payment through OwnerRez and it it showing we have a bookin…

(Posted May 10, 2024 10:31 AM)

General Help and Questions » Ownerrez in not importing prices and nightly minimum to my booking platform

Thanks much  I did connect API to Airbnb, and I need some help   1. prices still didn’t sync  2. I set seasonal nightly minimum of 3 days by default for May through October, however t…

(Posted Apr 7, 2024 11:58 PM)

General Help and Questions » Ownerrez in not importing prices and nightly minimum to my booking platform

Good afternoon.  I integrated Ownerrez with pricelabs, I tested it through “rate checker” and it seems like prices are synced between Ownerrez and pricelabs, I deactivated pricelabs minimum stay feat…

(Posted Apr 7, 2024 1:41 PM)