Leaving Hostaway because of their booking fee?

Rachel P

Joined March 2023
21 posts
Topic

General Help and Questions » Facebook Photo not what I want

How do I get my Facebook post photo to be different when I share the OwnerRez link to my property on Facebook.  When I put the web link in to Ownerrez website, it is pointing to an old photo and desp…

(Posted Apr 26, 2024 9:22 AM)

General Help and Questions » Adding text on top of Hero Unit Photo

Thank you for this.  I was able to get the text in, but I would like to edit the font, size, and position on the page.  The place that the words land on the photo is not ideal for reading if that mak…

(Posted Mar 26, 2024 2:04 PM)

General Help and Questions » Adding text on top of Hero Unit Photo

Is there a link to step by step instructions for setting up text on top of the Hero Unit photo on website?  Also how to change the text font...   Thanks!

(Posted Mar 26, 2024 1:11 PM)

General Help and Questions » Uncategorized site

It was not while certificate was installing. It was after.  I’ll see if they can provide more…

(Posted Jan 26, 2024 2:15 PM)

General Help and Questions » Uncategorized site

Does anyone have any info on this?  I see that the site is "secure" according to Owner Rez and has https at the beginning of web address.  Why would a site block it, recognizing it is "not secure"?  …

(Posted Jan 25, 2024 7:05 PM)

General Help and Questions » Uncategorized site

Finally have my website up and running, and my friend tried to open up the site on her work laptop and the site is not secure enough to open. she thinks it may be because it is an “uncategorized site…

(Posted Jan 24, 2024 3:53 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Mai, Here is a video I found to show you how to set it up.   https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

(Posted Jan 21, 2024 6:49 PM)

General Help and Questions » No OwnerRez Help Response

When someone responds it is super helpful and friendly. It is the wait time that is challenging. I am still waiting for my live website to become “secure”. We have the indication that it is unsecure …

(Posted Jan 21, 2024 8:29 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

So excited to have come upon this post as we were trying to figure out just how to collect the government ID.  I have followed the instructions for creating custom fields for this.  Is this all I nee…

(Posted Jan 19, 2024 10:31 AM)

General Help and Questions » No OwnerRez Help Response

Sorry to hear.  What is the general wait time for help?  I put in a question this am and have not heard back.  Thanks, Rachel

(Posted Jan 17, 2024 3:45 PM)

General Help and Questions » Payment Processing, - Elavon

This is good information. Grateful for your response.  Thanks!

(Posted Jan 16, 2024 2:00 PM)

General Help and Questions » Payment Processing, - Elavon

Does OwnerRez accept Elavon as a credit card processing option?  I am sure I saw it listed as a payment option when I began my adventure of creating my webpage and do not see it listed now in the set…

(Posted Jan 16, 2024 12:52 PM)

General Help and Questions » What Domain Registrar Are you Using?

Hello, What domain registrar are you using for your owner rez website?  Are there certain ones that are better than others? That is, are there certain ones that are slow? We have created our webs…

(Posted Jan 7, 2024 12:11 PM)

General Help and Questions » Booking vs Blocking on calendar

Alece, if you don't want booking dates to show that are super far in advance, how do you block those off?  Is there a checkbox for something like "only show 6 months ahead"?  Thanks for any help you …

(Posted Oct 1, 2023 9:51 AM)

General Help and Questions » VRBO and Owner Rez Bookings and Fees

Can anyone explain how Owner Rez an VRBO work in regards to fees w VRBO? What does it mean when VRBO states: “If you use a property management software to manage your listings, you are charged a …

(Posted Jul 28, 2023 7:06 AM)

General Help and Questions » Channels for VRBO and Airbnb

We have not set up connecting Airbnb or VRBO to our property, yet.  Is the only functionality of doing this to be sure that calendars are synched to avoid double-booking?  Are there other reasons to …

(Posted Apr 21, 2023 7:26 AM)

Introduce Yourself! » Hello

Hello!  We are fairly new to the STR world (this is our 3rd year) and we have had and currently have a property manager.  We are exploring our options for direct bookings and are loving the hosted OR…

(Posted Apr 2, 2023 11:14 AM)

General Help and Questions » Inserting a link into text

I was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html.   I am no html person, but figuring this stuff out!

(Posted Apr 2, 2023 11:10 AM)

General Help and Questions » Inserting a link into text

A strange thing is happening.  When I highlight text and choose the "insert/edit link" option, I am unable to get my curser to go into the box to paste the link in.  My counterpart who is helping me …

(Posted Mar 31, 2023 3:20 PM)

General Help and Questions » amenity icons

Not seeing where to find them.  If anyone is able to guide me to them, that would be great.  Thanks!

(Posted Mar 21, 2023 7:59 PM)