Uncategorized site

Finally have my website up and running, and my friend tried to open up the site on her work laptop and the site is not secure enough to open. she thinks it may be because it is an “uncategorized site“. Is this something I have to go to the domain provider about and if so, what kind of information do I give them?

Does anyone have any info on this?  I see that the site is "secure" according to Owner Rez and has https at the beginning of web address.  Why would a site block it, recognizing it is "not secure"?  Someone suggested it may be viewed as "uncategorized".  How can I get this changed?  Thanks!

Hi Rachel,

Is this the link they were provided? https://www.capribytheseaocmd.com/

It appears to be loading fine currently, its possible they tried to access your site before the certificate was finished being set up. Do you recall if the page where you can modify your hosted site had a blue banner on it that read "certificate installing". See below for an example of that:

Additionally are they still experiencing that page currently? If they are still experiencing that error, then I'd ask them to click on the more details/advanced details button If present, and provide a screenshot. Please reach out to our helpdesk with that screenshot and we can take a closer look to make sure everything is in order.

It was not while certificate was installing. It was after.  I’ll see if they can provide more…