Leaving Hostaway because of their booking fee?

Becca B

Joined January 2023
14 posts
Topic

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

Still needing this receipt function. Owner Rez's menu change from the top bar to a drop down side bar has made printing a receipt even more difficult in some window views. Now, the side menu bar appe…

(Posted Aug 16, 2024 4:32 PM)

Feature Requests » Cancellation Policy: Refund X% is calculated on full amount for stay- rather than amount "paid to date"

I see Owner Rez (Ken) has closed most questions related to this topic and linked this specific forum, so I am putting my question here. I have a no refund policy. When a guest goes to book it says th…

(Posted Jun 8, 2024 12:37 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I would like to reiterate how important creating a printable receipt feature is. I am still struggling to find a way to be able to print a receipt for my guests that shows both deposit and final paym…

(Posted May 6, 2024 4:12 PM)

Feature Requests » Grace Period is Incorrect

It would be significantly clearer to all guests if you would rephrase the third sentence to give this power to the business. For example: "The security deposit for this booking is due by Aug 21, …

(Posted Jan 30, 2024 8:33 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

So how would you print a customer a professional-looking receipt when asked, either for a transaction or all payments? Emailing is many times not applicable. I’ve found two ways and they don’t produc…

(Posted Jan 30, 2024 7:51 PM)

Feature Requests » Grace Period is Incorrect

The following non-editable "Grace Period" appears on a payment form when a guests selects "I will send a check in the mail".  "The security deposit for this booking is due by Aug 21, 2024. If it …

(Posted Jan 24, 2024 1:20 PM)

General Help and Questions » Editing the Grace Period on Forms

I just sent an email, please take a look as soon as possible. You will also see the autofilled grace period statement contains grammatical errors that need to be addressed.

(Posted Jan 22, 2024 10:54 AM)

General Help and Questions » Editing the Grace Period on Forms

Can you edit the Grace Period in the Payment Form? The Grace Period shows up on both the Payment form and the Security Deposit form. See below for what is autofilled. This Grace Period statement isn'…

(Posted Jan 21, 2024 10:37 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I asked this question 4 days ago, it says that below my name. It says "joined January 2023", that's not when I asked the question. Printing a receipt from the Transaction does not allow for your l…

(Posted Jan 15, 2024 10:09 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I actually just asked this a few days ago, I just switched all my rentals to Owner Rez. I guess their dating system is off on this forum. It's a pain to achieve getting a clear printable receipt and …

(Posted Jan 15, 2024 7:28 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

I'm looking for a button that would allow an admin to print a simple receipt for the guest. There are many scenarios where the receipt is asked for, just like at a hotel, and sending the receipt via …

(Posted Jan 11, 2024 7:55 PM)

Feature Requests » Create a PDF version of a Guest Invoice

Is there a way to simply print a guest's receipt? Searching the forum to find this solution...  For example, they want a paper copy of what is still owed.

(Posted Jan 4, 2024 9:53 PM)

Feature Requests » Insert custom fields based on criteria

I agree, it would be very nice to have custom fields attached to certain seasons.

(Posted Dec 14, 2023 2:30 PM)

Feature Requests » Ability to edit "contact information" form used in booking process.

I just joined Owner Reservations and the inability to edit the form is so silly and outdated. No one has such a huge number of important numbers anymore. It clutters the form and makes a potential gu…

(Posted Dec 14, 2023 2:26 PM)