Gus and Lindsey W

Joined August 2022
16 posts
Topic

General Help and Questions » Operto Work Orders as Expenses

Hi Bri, We actually reached out to Operto simultaneously, but was hoping to see some screenshots from OR. Here is a copy and paste from Natalie at Operto about what gets sent back to OR: For …

(Posted Sep 13, 2024 7:35 AM)

General Help and Questions » Operto Work Orders as Expenses

I was curious if anyone had any luck with using Operto as a way of tracking expenses. We are looking into integrating with Operto, and it shows that the work orders can be sent to ownerrez, but have …

(Posted Sep 10, 2024 9:43 AM)

General Help and Questions » VRBO Pay per Booking with API Connection

Thanks Ken, that answers my question.

(Posted Feb 25, 2024 8:48 AM)

General Help and Questions » VRBO Pay per Booking with API Connection

HI all, We are considering moving from our VRBO annual subscription to their pay per booking model given that the annual subscription is now $699 annually. I know that this would create more work…

(Posted Feb 21, 2024 11:35 AM)

Feature Requests » Schlage Encode

Hey Paul,   Quick question for you, if our Schlage code is set to generate 2 days before booking, what will happen if we have a same day booking? Will it be ignored or will the integration st…

(Posted Dec 7, 2023 1:12 PM)

Feature Requests » Schlage Encode

Love to hear this Paul! The only feature that I think could make it better is a button for the condo being ready to be checked in early that would bypass the grace period and update it to the cur…

(Posted Nov 15, 2023 1:51 PM)

Feature Requests » Schlage Encode

OR team, Can you tell us if the codes generated through the integration will be automatically deleted after a guest checks out?  Thanks!

(Posted Nov 9, 2023 10:56 AM)

Feature Requests » Weekly & Monthly Prices

Weekly prices and monthly prices that are established in OR and price is consistent for each week/month no matter how many days are booked within that week/month.

(Posted Oct 25, 2023 8:01 AM)

Blog » Integration With Nofie

Does anyone know what the benefit to Nofie is? How are they making money?

(Posted Jul 3, 2023 1:11 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Hey Ken,  As many of the others have stated we're very interested in integrating our properties with Google vacation rentals. Does Owner Rez have an anticipated timeline of Beta or general API re…

(Posted Jun 6, 2023 3:56 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

Hey Ken,   We are having a second round of issues processing payments now. We have not received an update on a timeframe for it to be fixed. We submitted the help request last Friday.  Th…

(Posted Mar 9, 2023 12:22 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

Thanks. Any word so far on if there’s a chance this would be resolved today? If it’s not resolved today, does that mean we would have to wait until Monday for it to be worked on again?

(Posted Feb 17, 2023 3:44 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

Okay, I will wait to hear today. Also, the issue we have right now is only tied to our 2 new accounts. These are new listings that we’re trying to get published on our website and VRBO to collect boo…

(Posted Feb 17, 2023 1:17 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

Hi Ken,  I understand those challenges, but when it becomes a hinderence on our business, our income, is when I become considered.  if it’s not resolved today I’d like to again request an esca…

(Posted Feb 17, 2023 1:03 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

It’s fine if the process isn’t the smoothest, but I have left two voicemails with OwnerRez with no response. In an environment like OR, where these timelines can dramatically decrease revenue for us,…

(Posted Feb 17, 2023 12:53 PM)

General Help and Questions » Issues with connecting Payment Processor Accounts

Hello,  Has anyone experienced concern and frustration going through the process to set up new listings with a payment method? Our busines structure changed in January 2023 to an LLC and it affec…

(Posted Feb 17, 2023 11:51 AM)