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I think OR could use quite a bit of changes to their Staff Access. We like the feature, but think it could include more customizations on limitations or access that the staff member has. I do not par…
(Posted Dec 7, 2024 12:19 PM)
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Dec 7, 2024 12:19 PM |
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Hi Bri,
We actually reached out to Operto simultaneously, but was hoping to see some screenshots from OR. Here is a copy and paste from Natalie at Operto about what gets sent back to OR:
For …
(Posted Sep 13, 2024 7:35 AM)
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Sep 13, 2024 7:35 AM |
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I was curious if anyone had any luck with using Operto as a way of tracking expenses. We are looking into integrating with Operto, and it shows that the work orders can be sent to ownerrez, but have …
(Posted Sep 10, 2024 9:43 AM)
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Sep 10, 2024 9:43 AM |
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Thanks Ken, that answers my question.
(Posted Feb 25, 2024 8:48 AM)
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Feb 25, 2024 8:48 AM |
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HI all,
We are considering moving from our VRBO annual subscription to their pay per booking model given that the annual subscription is now $699 annually. I know that this would create more work…
(Posted Feb 21, 2024 11:35 AM)
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Feb 21, 2024 11:35 AM |
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Hey Paul,
Quick question for you, if our Schlage code is set to generate 2 days before booking, what will happen if we have a same day booking? Will it be ignored or will the integration st…
(Posted Dec 7, 2023 1:12 PM)
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Dec 7, 2023 1:12 PM |
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Love to hear this Paul!
The only feature that I think could make it better is a button for the condo being ready to be checked in early that would bypass the grace period and update it to the cur…
(Posted Nov 15, 2023 1:51 PM)
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Nov 15, 2023 1:51 PM |
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OR team,
Can you tell us if the codes generated through the integration will be automatically deleted after a guest checks out?
Thanks!
(Posted Nov 9, 2023 10:56 AM)
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Nov 9, 2023 10:56 AM |
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Weekly prices and monthly prices that are established in OR and price is consistent for each week/month no matter how many days are booked within that week/month.
(Posted Oct 25, 2023 8:01 AM)
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Oct 25, 2023 8:01 AM |
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Does anyone know what the benefit to Nofie is? How are they making money?
(Posted Jul 3, 2023 1:11 PM)
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Jul 3, 2023 1:11 PM |
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Hey Ken,
As many of the others have stated we're very interested in integrating our properties with Google vacation rentals. Does Owner Rez have an anticipated timeline of Beta or general API re…
(Posted Jun 6, 2023 3:56 PM)
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Jun 6, 2023 3:56 PM |
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Hey Ken,
We are having a second round of issues processing payments now. We have not received an update on a timeframe for it to be fixed. We submitted the help request last Friday.
Th…
(Posted Mar 9, 2023 12:22 PM)
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Mar 9, 2023 12:22 PM |
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Thanks. Any word so far on if there’s a chance this would be resolved today?
If it’s not resolved today, does that mean we would have to wait until Monday for it to be worked on again?
(Posted Feb 17, 2023 3:44 PM)
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Feb 17, 2023 3:44 PM |
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Okay, I will wait to hear today. Also, the issue we have right now is only tied to our 2 new accounts. These are new listings that we’re trying to get published on our website and VRBO to collect boo…
(Posted Feb 17, 2023 1:17 PM)
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Feb 17, 2023 1:17 PM |
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Hi Ken,
I understand those challenges, but when it becomes a hinderence on our business, our income, is when I become considered.
if it’s not resolved today I’d like to again request an esca…
(Posted Feb 17, 2023 1:03 PM)
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Feb 17, 2023 1:03 PM |
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It’s fine if the process isn’t the smoothest, but I have left two voicemails with OwnerRez with no response. In an environment like OR, where these timelines can dramatically decrease revenue for us,…
(Posted Feb 17, 2023 12:53 PM)
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Feb 17, 2023 12:53 PM |
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Hello,
Has anyone experienced concern and frustration going through the process to set up new listings with a payment method? Our busines structure changed in January 2023 to an LLC and it affec…
(Posted Feb 17, 2023 11:51 AM)
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Feb 17, 2023 11:51 AM |
