Leaving Hostaway because of their booking fee?

Rotating codes sent to Guests

UstlcRentals
Dec 31, 2022 1:20 PM
Joined Oct, 2021 54 posts

I have a new door lock that supports 20 codes. I want to set them all and then alternate through them to the guests as they arrive. Currently, with my lock I have 1 code set and every guest gets the same info sent to them. Is there a way to switch things up a bit to be able to do ? There is no wifi, so I'm unable to use connected locks. 

Ken T
Jan 5, 2023 10:29 AM
OR Team Member Joined Aug, 2019 1706 posts

So just to be clear, the lock has 20 codes, all of which work all the time?

You could manually assign a random example of a valid code, to each booking individually:

UstlcRentals
Jan 5, 2023 10:39 AM
Joined Oct, 2021 54 posts

Yes that is correct, 20 codes that work all the time. And ok..  I haven't every played with that section of the software really.  Will it remind me to do that each time? ...I guess Ill just go explore and if i have more questions, I'll be back. 

 

Thank you

UstlcRentals
Jan 5, 2023 10:46 AM
Joined Oct, 2021 54 posts

Ok i do have a question. Where and how will this show to the Guest? Currently i just have a custom field with all the arrival info, including the code, that sends out before they arrive, and its pretyped. Is there a field code to insert? 

 

Sorry... I just don't know enough about this area!

 

- Lacey 

Ken T
Jan 5, 2023 10:57 AM
OR Team Member Joined Aug, 2019 1706 posts

Yes, there is a field code - here's an example of how to use it:

https://www.ownerrez.com/support/articles/email-template-pre-arrival-door-code