Notes part of bookings is a very critical part for us and we use it in various ways. Some improvements in the booking notes area would be wonderful:
Here are some suggestions:
1) Possibility of highlighting some of the notes we choose: part of a note or the whole note if this is easier (enabling using rich text in notes might do this maybe?)
2) Low authority users' notes added with a date and user name but as an admin, my notes don't. So it'd be good if the same stamp applied to admin notes...
3) An integration via a connectivity partner (e.g. Zapier, Integrately etc), so that extra services ordered via an online form are added into bookings' notes automatically.