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We have a template message that we send to guests to confirm changes they make to their booking. The template message field codes offer these great "previous" options so we can easily show a crossed-…
(Posted Apr 17, 2024 1:20 PM)
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Apr 17, 2024 1:20 PM |
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If your expense settings were correct on the surcharge, I'd open a support ticket with OR to figure out what went wrong!
(Posted Apr 2, 2024 11:32 AM)
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Apr 2, 2024 11:32 AM |
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Hey Julie! Check the cleaning fee Surcharge for that property and scroll down to the Expense section. That's where you can designate how much of it should go to you as the PM. This is customizable on…
(Posted Apr 2, 2024 11:25 AM)
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Apr 2, 2024 11:25 AM |
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Their product looks beautiful! I'd love to see how the OR rental agreement flows into their system if anyone is already integrated and cares to share!
It also looks like currently there's no 2-w…
(Posted Mar 25, 2024 1:32 PM)
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Mar 25, 2024 1:32 PM |
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Austin, does checking this box to Merge Similar Charges remedy that for you?
https://uc.orez.io/w/images/b8ea68ad55cf446f905d83670964cf7a-MediumOriginal
(Posted Mar 19, 2024 2:09 PM)
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Mar 19, 2024 2:09 PM |
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Yes please!! The ability to disable/archive old, unneeded, or never-used custom sources would be greatly appreciated!
(Posted Mar 1, 2024 11:41 AM)
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Mar 1, 2024 11:41 AM |
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I've created a custom email template that accomplishes this. Perhaps that would suit your needs as well? The main field code you're looking for, that displays the chart of charges, is {BCTAB}. https:…
(Posted Feb 29, 2024 4:57 PM)
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Feb 29, 2024 4:57 PM |
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Would love to hear someone's personal experience if any OR users already utilize VRPlatform!
(Posted Feb 29, 2024 4:25 PM)
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Feb 29, 2024 4:25 PM |
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Love that idea, Nathaniel! That might do better as a standalone feature request, as it has a variety of functionalities and uses for people (for all different lengths of stays).
(Posted Feb 14, 2024 12:06 PM)
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Feb 14, 2024 12:06 PM |
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This would be enormously beneficial!
(Posted Feb 12, 2024 1:47 PM)
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Feb 12, 2024 1:47 PM |
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Sadly that wouldn't work as the booking field criteria is for the NEW booking. It's not referencing any previous departure associated with the guest, but the departure date of the new booking itself.
(Posted Jan 29, 2024 2:59 PM)
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Jan 29, 2024 2:59 PM |
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That would work for the follow-up messages, yes. However the guest would have already received the primary initial correspondence (booking confirmation) same as they did on their first booking. And i…
(Posted Jan 29, 2024 2:00 PM)
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Jan 29, 2024 2:00 PM |
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I'm not trying to send out an email blast to previous guests. My goal is then when someone books another stay with us after having already been a guest, that our template messages sound more personab…
(Posted Jan 29, 2024 1:25 PM)
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Jan 29, 2024 1:25 PM |
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Robert -- Having to tag every guest after their stay is certainly an option, but it's a tedious step we would rather avoid!
(Posted Jan 29, 2024 12:11 PM)
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Jan 29, 2024 12:11 PM |
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YES!! Love that recommendation, Robert!
(Posted Jan 25, 2024 3:02 PM)
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Jan 25, 2024 3:02 PM |
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Thank you, Steven!!
(Posted Jan 25, 2024 3:01 PM)
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Jan 25, 2024 3:01 PM |
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Yes yes yes! It is so needed to be able to apply a Discount Code to rent only!
(Posted Jan 24, 2024 1:00 PM)
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Jan 24, 2024 1:00 PM |
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It would be incredibly helpful to have a Notes tab available within each API integration. Each channel often has nuances that we need to make note of, such as regarding the setup, how payments are ha…
(Posted Jan 24, 2024 12:57 PM)
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Jan 24, 2024 12:57 PM |
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Happy decade-iversary!!!! 🎉🍾💃🏻 So thankful for y’all and all the ways you help me run my business well. Congrats on your well-deserved DR staff retreat and cheers to the next decade plus!!!
(Posted Jan 23, 2024 4:29 PM)
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Jan 23, 2024 4:29 PM |
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I just stumbled back on your feature request from a few years ago. I recently submitted one for the same reason. It is frustrating and time-consuming to have to export and manually manipulate a sprea…
(Posted Jan 20, 2024 4:24 PM)
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Jan 20, 2024 4:24 PM |
