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Statements are a challenge for our owners... we want full transparency... and we can certainly give them all of the information but it is NOT very end user friendly for our owners...
We have s…
(Posted Nov 5, 2024 7:27 PM)
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Nov 5, 2024 7:27 PM |
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While not 100% effective... we tag the guest... and then have the system send to us a notification at time of booking if someone books that has been tagged. We of course keep all of the "history" wi…
(Posted Oct 25, 2024 8:56 PM)
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Oct 25, 2024 8:56 PM |
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Not that I have seen yet... We need it for things like people parking in the wrong space, notifications for power or water being turned off for maintenance, things like that... I have not seen anyt…
(Posted Oct 11, 2024 7:57 PM)
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Oct 11, 2024 7:57 PM |
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Shawn I don't see a way to automate a tag if a booking has a specific SURCHARGE on it. For example a hot tub fee or a pet fee.
Is this still coming?
(Posted Aug 20, 2024 6:20 PM)
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Aug 20, 2024 6:20 PM |
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I will jump in with a Me too...
(Posted Aug 5, 2024 3:02 PM)
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Aug 5, 2024 3:02 PM |
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Thanks Anne... I will give it a try.
(Posted Jun 13, 2024 4:55 PM)
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Jun 13, 2024 4:55 PM |
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It is an automated work around until a more permanent solution is in place... It requires a bit of setup but once done you wouldn't have to manually remember to send them out. You could also create …
(Posted Jun 13, 2024 4:54 PM)
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Jun 13, 2024 4:54 PM |
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Doesnt this do what you want? https://www.ownerrez.com/support/articles/trigger-example-channel-guest-with-contact-info-day-week-task
If I am reading this correctly there would be a trigger for …
(Posted Jun 13, 2024 4:42 PM)
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Jun 13, 2024 4:42 PM |
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You can create a view for PM statements that allows you to select the columns to display. PM Settings - Statement View
Also once you create an Owner Statement it can be downloaded...just click o…
(Posted Apr 21, 2024 6:52 PM)
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Apr 21, 2024 6:52 PM |
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Sloanish reach out to EZLO sales. I had been working with Kevin Hansen and they had built out a prelim solution for OwnerRez until competing priorities delayed work. They may ne at a place where th…
(Posted Apr 14, 2024 12:15 PM)
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Apr 14, 2024 12:15 PM |
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We would like to have the ability to send a mass text or email to all booked guests in a specific property or group of properties (ie. One our boutique motels, or all vacation rentals, or all guests…
(Posted Feb 14, 2024 11:24 AM)
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Feb 14, 2024 11:24 AM |
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So I should just create a basic one for ABB and have it be for the ABB Channel only and then for the other more complex do it as all channels except ABB.
(Posted Feb 10, 2024 5:13 PM)
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Feb 10, 2024 5:13 PM |
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Chris do you know how the channels like AirBnB and VRBO would handle this?
(Posted Feb 10, 2024 5:07 PM)
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Feb 10, 2024 5:07 PM |
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On the surcharge for cleaning check to see how you have the bottom Expense sections filled out...
https://uc.orez.io/w/files/27c2e0966a0b47718d2b09a1123f8c78
(Posted Feb 10, 2024 4:29 PM)
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Feb 10, 2024 4:29 PM |
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This is a capability that is available on AirBnB where they will allow guests to do a same day booking but only up until the time that is configured. We for example will allow for a same day guest …
(Posted Feb 10, 2024 4:24 PM)
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Feb 10, 2024 4:24 PM |
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I would like to be able to do a surcharge that might be $25 per night but has a $50 minimum charge and a $200.00 maximum charge no matter how long the stay...
For example a 1 night stay would hav…
(Posted Feb 10, 2024 4:14 PM)
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Feb 10, 2024 4:14 PM |
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Ken there are a lot of examples that we have not corrected on our account from prior to our delisting with them... search for Address
3010 Lyndon B Johnson Fwy
Dallas, TX 75234-7770
or Phone…
(Posted Oct 25, 2023 11:25 PM)
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Oct 25, 2023 11:25 PM |
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We have all but stopped using BDC because of all of the issues we have with their partner websites (GetARoom, Agoda and others) not sending information along to the guests. Guests show up with no cl…
(Posted Oct 25, 2023 9:44 PM)
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Oct 25, 2023 9:44 PM |
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We currently have a mixed bag and I think I can say Ive tried most of them... EZLO/Vera ia zwave option we use today as is Hubitat. We gave also tried SmartThings. Challenge is and always has been…
(Posted Aug 10, 2023 11:17 PM)
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Aug 10, 2023 11:17 PM |
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This is an example of a dashboard page on another piece of software that we had used prior to OwnerRez. It was a link at the top of the page like all of the other sections. Called Dashboard or At …
(Posted Apr 19, 2023 2:38 PM)
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Apr 19, 2023 2:38 PM |
