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Hi Dori,
It only zero's out the invoice if the charges in OwnerRez are zero'd out. The QB invoice is always designed to mimic (ie. be an exact copy) of the charges on the booking. So when the book…
(Posted Mar 31, 2021 12:01 PM)
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Mar 31, 2021 12:01 PM |
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Thanks for the feedback, guys. I get it! And 100+ votes on this feature request makes it pretty clear where we have a hole. :-)
(Posted Mar 29, 2021 3:31 PM)
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Mar 29, 2021 3:31 PM |
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Hi Joelle, thanks for the feedback We have discussed our RA signing process several times internally and have some major changes planned. Just no ETA yet or scheduled time when it will be done yet.
(Posted Mar 29, 2021 3:30 PM)
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Mar 29, 2021 3:30 PM |
General Help and Questions » Site down
We had a momentary outage, but everything is back now. Please try again.
Sorry for the troubles! ☕
-OwnerRez Dev Team
(Posted Mar 28, 2021 9:31 AM)
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Mar 28, 2021 9:31 AM |
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Hi Cat,
With iCal alone (ie. what we calendar import/export) there's no way to force calendar systems to immediately sync unless the channel or other third party has a "Sync Now" button. Some, like…
(Posted Mar 27, 2021 3:41 PM)
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Mar 27, 2021 3:41 PM |
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Welcome! Thanks for reading it and the kind words!
(Posted Mar 26, 2021 1:37 PM)
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Mar 26, 2021 1:37 PM |
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Happy Thursday, everyone! We've been hunkered down for the past several weeks, beavering away on work, and we've stacked up an impressive 57 updates to talk about! No new features but lots of gre…
(Posted Mar 24, 2021 1:56 PM)
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Mar 24, 2021 1:56 PM |
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[quote=Jared]Is there a recommended replacement of that text (from section 4 of the template) if you require 100% payment upfront? I recently noticed that I was getting some typos in my rental agreem…
(Posted Mar 23, 2021 4:20 PM)
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Mar 23, 2021 4:20 PM |
General Help and Questions » UK style dates
Thanks for the feedback, Rob. We need to update all parts of the control panel to follow culture settings without question!
(Posted Mar 17, 2021 11:46 AM)
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Mar 17, 2021 11:46 AM |
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Hey everybody, time to talk updates! This week, we've got a tidy little set of updates (about 16) to go through, all of which are enhancements or bug fixes. No new features to talk about, but the …
(Posted Mar 4, 2021 6:09 PM)
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Mar 4, 2021 6:09 PM |
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Happy Thursday, folks! 👋 Over the past couple of weeks, the blog has been silent about updates, but behind the scenes the updates have been pouring out at our normal ridiculous rate. We've got 59…
(Posted Feb 24, 2021 4:59 PM)
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Feb 24, 2021 4:59 PM |
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Good idea!
(Posted Feb 11, 2021 1:57 PM)
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Feb 11, 2021 1:57 PM |
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This might be happening because OwnerRez is adding whatever payments are in OwnerRez to the invoice which in turn pays off the invoice and removes the payment options on the QB side. But that would …
(Posted Feb 10, 2021 1:08 PM)
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Feb 10, 2021 1:08 PM |
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Yep, no worries. I just moved it from the Feature Request forum to General Help.
(Posted Feb 5, 2021 8:04 PM)
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Feb 5, 2021 8:04 PM |
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For anyone else reading this, just FYI - all changes to your OwnerRez properties, rates, etc are automatically synced to the channel after a period of time.
It depends on the channel how long that p…
(Posted Feb 5, 2021 7:25 PM)
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Feb 5, 2021 7:25 PM |
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Hi everyone! We've got a YUUUGE one this week. We released so much, it took two release days that cover a total of 39 updates, headlined by some major PM and owner updates. Let's get to it! 🚀
…
(Posted Feb 2, 2021 3:36 PM)
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Feb 2, 2021 3:36 PM |
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Hi Dori,
Not really, no. 😟 I understand your process, and it makes sense that this would be creating new customer records in QB. By default, our system does not delete old customer records becau…
(Posted Feb 1, 2021 9:41 PM)
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Feb 1, 2021 9:41 PM |
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Hi Dori,
Currently, no - there's no way of doing that. However, that's an interesting idea where the property is the customer and each guest is a sub-customer of that.
I changed your topic here in…
(Posted Feb 1, 2021 9:28 PM)
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Feb 1, 2021 9:28 PM |
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Happy Wednesday, everyone! We have 31 updates to talk about, most of which are enhancements and bug fixes like last week. Let's go through the details!
* New Features
* Enhancements & Tweaks
*…
(Posted Jan 26, 2021 10:07 PM)
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Jan 26, 2021 10:07 PM |
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No worries. So you'd still have to do reconciliation to account for the bank account transactions pouring in from Vrbo and Airbnb.
What OwnerRez's QB Sync does (right now) is create sales transact…
(Posted Jan 26, 2021 9:18 PM)
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Jan 26, 2021 9:18 PM |
