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[Another topic was closed as a duplicate of this topic ( Allow all Users to invite owners to portal access - not just Primary User (/forums/requests/allow-all-users-to-invite-owners-to-portal-acces…
(Posted Dec 5, 2023 3:05 PM)
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Dec 5, 2023 3:05 PM |
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Make sure you have transaction sync enabled, and check the date from which you enabled it. Only bookings received after the "enabled" date will automatically import transactions.
If you have not …
(Posted Oct 2, 2023 8:15 AM)
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Oct 2, 2023 8:15 AM |
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UPDATE- it looks like some of the bookings from airbnb no longer say deposited ven though the expected date has passed and I have been paid. any ideas?
Make sure all your deposits (https://app.…
(Posted Sep 28, 2023 10:34 AM)
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Sep 28, 2023 10:34 AM |
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[This topic has been closed as a duplicate of another topic ( Changeover gap for select dates only (/forums/requests/changeover-gap-for-select-dates-only) )]
(Posted Sep 28, 2023 10:22 AM)
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Sep 28, 2023 10:22 AM |
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[Another topic was closed as a duplicate of this topic ( Specific Day Changeover Restrictions (/forums/requests/specific-day-changeover-restrictions) )]
(Posted Sep 28, 2023 10:22 AM)
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Sep 28, 2023 10:22 AM |
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While not specifically applied to holidays, we do have the a change imminent for Spot Rate changeover restrictions which should provide similar functionality: Changeover gap for select dates only (h…
(Posted Sep 28, 2023 10:20 AM)
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Sep 28, 2023 10:20 AM |
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Hi Mei,
That feature is right around the corner! https://www.ownerrez.com/forums/requests/team-member-system-alerts
(Posted Sep 27, 2023 9:56 AM)
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Sep 27, 2023 9:56 AM |
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I use the split payout rule ability in Airbnb, Since the sync was turned on, it now doubles all Airbnb payments, it shows one payment and then two others with the amount of the split payout that equa…
(Posted Sep 27, 2023 8:00 AM)
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Sep 27, 2023 8:00 AM |
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There's no option for this built in (yet), but you could probably do something with Zapier!
(Posted Aug 2, 2023 9:17 AM)
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Aug 2, 2023 9:17 AM |
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Great suggestion, and one we've discussed a lot and have plans to improve upon.
In the future, we plan to build the inbox as a threaded inbox instead of a guest inbox. This may not exactly match…
(Posted Jul 24, 2023 10:15 AM)
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Jul 24, 2023 10:15 AM |
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If you navigate to Settings > SMS Numbers (https://app.ownerrez.com/settings/phonenumbers) you should see this:
https://uc.orez.io/w/files/d5f35371643741cd985d9367c6b8c07b
If you already h…
(Posted Jul 20, 2023 2:07 PM)
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Jul 20, 2023 2:07 PM |
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The Telecoms are ramping up message blocking for unbranded messages through July and August. They're not blocking 100% yet, but will be soon. That's why we are encouraging all our users to register t…
(Posted Jul 20, 2023 1:57 PM)
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Jul 20, 2023 1:57 PM |
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Error code 30035 means that your message was blocked due to having no approved SMS brand. Make sure you have submitted your brand details here: https://app.ownerrez.com/settings/phonenumbers/brand. …
(Posted Jul 20, 2023 1:49 PM)
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Jul 20, 2023 1:49 PM |
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Excellent suggestions. In fact, we've already planned to implement option one. We've got a few follow up enhancements we are working on for Vrbo Messaging, and that will be included.
(Posted Jul 12, 2023 6:13 AM)
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Jul 12, 2023 6:13 AM |
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The best way to see all messages of a particular type is to use the Communication History page rather than the Inbox: https://app.ownerrez.com/inbox/history
There is an SMS tab there for showing …
(Posted Jul 10, 2023 9:09 AM)
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Jul 10, 2023 9:09 AM |
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Yep. This is on the roadmap. I can't give any idea of schedule yet, as dev time lines can change.
(Posted Jul 10, 2023 9:03 AM)
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Jul 10, 2023 9:03 AM |
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That's awesome, Chris! We definitely heard plenty of murmuring about the Vrbo issues this past weekend, and we're happy we could mitigate those problems for our users.
Can't wait to get the next …
(Posted Jun 26, 2023 4:14 PM)
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Jun 26, 2023 4:14 PM |
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It's a bit complicated under the covers, but this will generally work for all new bookings from June 7. In some cases it will also send to pre-existing bookings, but I would not count on this yet. Un…
(Posted Jun 8, 2023 11:01 AM)
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Jun 8, 2023 11:01 AM |
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Hi Donaven,
If you are using Stripe, Lynnbrook, and/or Airbnb, you can look up deposits by amount on the Deposits list (https://app.ownerrez.com/deposits) . Use the filter to find the Deposit wi…
(Posted May 12, 2023 8:50 AM)
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May 12, 2023 8:50 AM |
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Hi Russ, have you tried customizing the Website override of your property description to include your floor plans as inline images?
https://uc.orez.io/w/files/37b45f8f9bf7489e8bd2d77013411dcf
(Posted May 11, 2023 10:29 AM)
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May 11, 2023 10:29 AM |
