Feature Requests

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There's no timeline for Xero integration at present. I wouldn't anticipate it taking place this year. :-(

Could we have a toggle filter in this screen to only show emails that have a forward schedule date.

I saw some past posts that indicate a Xero integration is on the roadmap. Is there any status or timeline for this? I have been very impressed with their product -- am considering moving from QB to Xero. If there is any certainty around an integration, that would put me over the edge and I'd start converting tomorrow... Thanks!

How about "List" -> Filter "Type: Bookings" ?

Uhm, why not simply setting RA for X and the other trigger for Y?
You must be talking about quotes in that scenario. Why not make your life easier and set the trigger for X days from arrival.

I guess we could narrow this down to Piesync.

While we don't have a straight html widget you can embed just anywhere, we do now offer a (beta) wordpress shortcode for the photo carousel.

If you've got the Hosted Sites premium feature you can setup the WordPress plugin and use the following to embed a photo carousel:

[ownerrez type="widget_photo_carousel" id="{YOUR PROPERTY ID}"]

Thank you so much, and apologies for my late response. Truly appreciate it!!

Tom

I have several homes for which I also have listings of groups of them together. I find I am frequently doing manual blocks, whether for a repair or project or, for example, for a new house with the calendar blocked ahead whilst I work on getting it ready.

It would be so nice if I could apply a manual block to House B even if some of those dates are already blocked by a system mutual block. For example, new house is also offered as a combo booking with House B, House B books dates in March and June. If I want to block the entirity of all dates into 2021 on the House B & New house combo, I would then need to block Jan-March booking check in, March Booking check in- June booking check in, then June check out through the summer. If, per chance, I go in to edit that, and another booking has come in, say in July. I then need to adjust the manual blocks to not cover booked dates.

It was never a huge deal until all the covid cancellations this year had me having to double check everything every time I edited blocks. I also occasionally do a grouping including a neighbor's home, which is not automatically synced to my calendars, every week I had to check his calendar to verify which bookings had cancelled and were the dates still properly blocked.

I end up doing a lot of manual blocking and would love to see the booking list page allow me to select a default that pops up without the blocks showing.

I appreciate comment #2 with the workaround, but I do like Tom's idea and his way, having OR do all the work, sounds a lot easier ;)

Thanks to COVID, we're seeing a higher number of multi-month stays (travel nurses, corporate bookings, etc.).

Taking these bookings is a bit of a pain because the property's default payment rules apply (e.g. 50% or even 100% of the *full stay* due at the time of booking, depending on how far in advance they book), and there's no way to change this in the quote.

When sending a quote, I've resorted to changing the payment method to "Check" and telling the guest I'll set up the payment schedule and send a request for the credit card manually after they complete the booking. Invariably, this causes confusion on their part and annoyance on mine because I often have to chase them down for payment, etc.

It would be nice to be able to override the default payment rules on a per-quote basis so that the system correctly prompts them for the first payment and everything at the time of booking. (Ideally, automatically handling monthly stays a la Airbnb would be nice, but I understand that might be challenging because the current way that the charges are set up doesn't really tie a particular rate to a particular period of time.)

I'd like OR to automatically hide anything under a 4 star review. Could you add that functionality to reviews?

We send some messages using the existing trigger (immediately upon RA signature), but we would like to send some specific messages X days later. Thanks for considering.

Me Too! Zapier or hubspot integration

BTW, we reached out to PointCentral also, and they confirmed that they DO NOT have a 25-property minimum requirement. They've simply reorganized how they service the smaller accounts. Per their response:

We do service the smaller property managers, we refer to them as RBO’s (rent by owner) We have just refreshed our website to capture those property managers that fall within the under 25 category by having them use this link to our partner Helm Smart Home. RBO’s will still be able to have access to the PointCentral technology as well as the hardware through this relationship and ecommerce link below:

https://www.pointcentral.com/rbo/

@Chris thanks for following up on this! In case anyone comes across this thread in the future, we had a call with Operto and they said they do provide an integration with OwnerRez, but they use VRScheduler to provide it. They cover the cost for VRScheduler.

@LayerFort we are currently setting static codes, but we would like to use something like Operto for access management. We also looked at PointCentral, and would like to work with them, but we got a message back saying that they are not onboarding anyone with less than 25 units right now.

We're not currently integrated with Operto, but we do have an API if they want to integrate.

We also support several lock services directly: https://www.ownerrez.com/support/articles/integration-door-locks

Hi Pam,

Are you setting static codes there, or is Operto connecting with a RemoteLock alike service?

We are considering using Operto (https://operto.com) for automation in our rentals. Are there any plans to integrate with them to generate access codes for guests?

So you mean using tools on properties you’re not paying for?

Hi Tom,

You could solve this easily by finding the element’s name in your browser console and using CSS content https://www.w3schools.com/cssref/pr_gen_content.asp

If there are more .div’s with the same name use :first-child

Can’t think that would be possible when using GMB reviews, letting them pass thru OwmerRez before being pushed is plausible.

Let’s say the request is added, would you want to deal with multiple review systems? When a review is placed on Airbnb, should it push to GMB? It sounds like more work for you and to code instead of having an added value.

An idea is placing a QR code on a door hanger “Cleaning practices applied” and “Leave feedback” with a scannable QR which leads to Google Reviews. Promoting the guests is taking it a step further ( secret discount code for next year, wine, etc.)

You could always manipulate reviews on your website thou, no added value there as well.

Just noticed on my OR calendar widget that dates more than 180 days out show as "unavailable" to interested guests. This is because I set the availability window 180 days out in OR, but would be great to have a pop-up appear when entering dates and number of guests stating that "dates more than 180 days in future are not available to book yet", so that guests know they are free but not yet available, instead of guests seeing all future dates color coded in the calendar as unavailable and assuming they are all booked up. If not a pop-up, perhaps a third color category along with "unavailable" and "holiday" called "not yet available to book" could work as well. Anyone else with me?

Dear members of the best vacation rental software in the world.

#1
What are your opinions on adding a field in Surcharges/Discounts where the defined Surcharge or Discount would be deleted automatically after it expires (selected date). Dealing with temporary discounts happens often to us, this way the list does not get flooded and is tidy and reduces the checking of every custom discount/surcharge.

#2
Adding a "Booked between" criteria instead of selecting dates "On", or digging into the seasons and/or holidays.
the "is" could be two date selectors.

I agree that just better sorting and filtering on the results page is vital. I feel like the system is seriously limited in this way and it feels kind of crippling when you have any more than a few properties.

I am having to input a bunch of new owners and I really wish I could just import from a spreadsheet or something rather than doing manual entry.

I am inputting our owners and really wishing there was functionality for adding multiple owners -- often the homes are owned by a couple, and we have both email addresses and phone numbers on file and there is no way for me to input both parties info into the owner data page.

Wouldn't it be great if somehow there was a way to send guests a link to the Guest Instructions?

In this day & age when everyone wants to do everything on their phone how nice would it be if they could click a link and not only see the Guest Instructions but their stay-specific door code (if applicable)?