Feature Requests

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Yes, we're not currently planning to remove this field.

Nope, it's still in progress. Hopefully later this year.

But... the basic cleaning date will remain, correct? I rely a lot on this field for communications with my cleaners. It is simple but extremely useful to me.

Tx. Glenn

Any update on a time frame for VRBO messaging? I'm still forced to use a different platform just to get VRBO messaging, but I'd like to put it all here.

We now have very thorough integrations with several companies that provide housekeeping and maintenance scheduling:

https://www.ownerrez.com/support/articles/housekeeping-service-connections-overview

So providing our own housekeeping module is no longer a priority and will not happen in the near future if at all.

What are the updates on the housekeeping feature- especially now with COVID and cleaning coordination is now a critical issue.

Why not simplify and have a fixed amount per night? Under a code the guest enters at check out. Criteria with nights >= 3

Hi Monica,

Thanks for the ideas. We integrate with Brivo and PointCentral too, and you can see all our integrations here:

https://www.ownerrez.com/support/articles/integration-door-locks

I believe Brivo, PointCentral and RemoteLock will all send you notifications when the code is used or when the door is open, but you'd have to check their features specifically.

I converted this forum topic into a Feature Request for integration with Nexia, so you can now up-vote the topic if you want as can others.

Hi Larry,

Check the Guest Instructions tab under the property sidebar in OwnerRez. We have house manual, wifi type fields there and those flow over to Airbnb automatically.

Samsung SmartThings is one of the most popular smart home controllers on the market, controlling a large array of smart locks, motion detectors, temperature sensors, and thermostats.
Vera (now exlo.com) was once a leader in this field but is not longer among the leaders.

Please add this Integration to OwnerRez

Here is a link to upvote it on Remotelock which would help as well.
https://remotelock.featureupvote.com/suggestions/53865/smartthings-integration

Hi! I'm new to OR and would like to have OR program my door locks and email out the codes to guests. BUT I would also like the smart home system I use to do provide text and email notifications of events from those locks, but I am struggling to find an option that works with OR.

Currently, I use Nexia to program my Schlage remote locks, and I LOVE that it sends me emails AND texts when the doors are locked and unlocked, with which code was used, and also when doors are left open for 15 minutes (using the door sensors), etc. I have caught mistakes like cleaners not going in on days when they have same-day-turnovers, or maintenance guys not going in when they have to fix something, a door that blew open from not being latched, or guests that open doors 400x in one night - catching an unauthorized party, etc. Sadly, Nexia is not currently integrated with OR (please, please do so - it's the best and only $9.99/month!).

I can't figure out what to do to get both functions I would like. RemoteLock wants $27/month for 3 locks at just one property (I have 3 homes) and doesn't seem to email or text any event notifications at all (it says even within their online system, if I was to log in and check it, that their event log is only updated once an hour, so it can have a significant lag). Schlage's own native app will do a notification when the door is unlocked, but it only stays up on my phone for 2 seconds, so if you aren't holding your phone you never see it (yes, you can log in and check, but I like being notified when events happen that I am not expecting - so I'd really prefer the text/email notifications). I use the Schlage Encode with the native app for my personal residence where I am not concerned about getting notifications, just too lazy to carry keys.

eRentalLock said I'd have to use a thumb drive to get events off the locks (so would need to be physically at home to retrieve events, clearly not helpful, and PointCentral, Brivo, and Dormakaba all told me not the phone they do not sell services to homeowners so they wouldn't even give me an option.

Any ideas if there is an option I am missing that will let me have OwnerRez program codes for me and email out to guests, PLUS allowing me to get texts and/or emails when guests actually use the codes? Thanks!

I am having issues where my internet /wifi info is not available in AirBNB nor is my guest manual. It be great if you just had one long page where all this stuff was added. I have people asking me to send them wifi instructions constantly.

I will be in too, but I do not put much hope in it.. You know where the free cheese is...

Maybe silly q-n but what does zaper do? Went to website and it is some workflow thing? What does it do that OR does not already do for a private owner (Not a PM). Thanks

I think there are many OR users like myself (and everyone else on this list for starters) that would like to give the OR team a ‘push’ about getting it to the top of the list, not just a little nudge :) to get the Zapier integration ability. As someone else has mentioned, perhaps having zapier integration would resolve other issues for you (at least short term).

I'm not clear on how this is different from the normal custom fields that are required on checkout/signing?

https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

It would be really helpful to add custom fields like bed preference to booking notes, which can be answered by the guest in the point of contact form.

It could then be sent in an automatic email to the cleaners using the {BNOTES} field.

I wonder how many things could be removed from the roadmap by incorporating this single integration... I'd imagine a lot of the functionality provided by Zapier could cover some of the feature requests by users? Therefore, this feature could actually kill X birds with one stone so to speak. Food for thought!

Your probably right. But I rather be in than out. Here is the link I found which may have already been posted

https://support.google.com/hotelprices/announcements/9652284?hl=en

so does this mean it is doable or not? I doubt it will actually be "free" forever. What Goog will likely do is offer free initially to make all accommodations providers flock to it. Once it cannibalizes enough from OTAs to make them near-obsolete (basically destroying their grip on the market - which in case of Goog is easy to do) and make accommodation providers dependent on Goog - it will start charging any commission it wants. On one hand I feel good about someone sticking it to overbearing overcontrolling OTAs. On another hand, it will be done by even bigger monopoly in the name of even more control of the market. And we the small guys are just insignificant specks in this whole thing.

What makes a "hotel booking link":

https://support.google.com/hotelprices/answer/9296693?hl=en&ref_topic=9301472

Google help page on "free booking links":

https://support.google.com/hotelprices/answer/10472393?hl=en&ref_topic=10468394

Thanks. We know about these Hotel API docs. I should have been more clear - where is the doc or announcement about free listings? I might be staring right at it, but I don't see that language anywhere.

Hi Paul
I think this is what you are after. It's the free booking link we are interested in.
https://developers.google.com/hotels/hotel-prices

Thanks, Le Touquet Holid. Can you drop a link in this thread where the announcement was (from Google)? I'd like to trace this back to some Google Developer docs on the subject. I've seen some 3rd party blogs about it, and haven't really looked that hard frankly.

Google announced a route to the free listing of rates and availability section at the foot of the paid advertising block in its search results.
It fits in below the paid or sponsored listings. Googles offering provides a real chance for self-catering owners to be listed for free and show a big label with an official site link to your own website. This could be a big win for booking direct - which I know Owner Rez fully supports.
This is a real shake-up to the metasearch market - we just need the API to be part of the action.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/identification-verificationupload)]

Hi OwnerRez,

This one seems like a bit of a hurdle for you guys over there. Have you considered not starting this from scratch? There looks to be some decent APIs out there that could get this feature up and running without too much leg work. Here's a link to an API that you could build right into your site:

https://www.acuant.com/developers/acuant-mobile-app-sdk-trial/

Thanks for your attention on this!

Cheers

Can the Source listing site be included as a filter option and added to the excel export. It's not currently in the export.

The ID verification component would be very valuable. Credit card fraud is on the rise and the banks will reverse charges, post stay, if ID hasn’t been verified.